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xxxIndyxxx: People should just stop preordering digital stuff...maybe these kind of pointless bonuses or dramas will disappear.
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Roman5: I think the only digital game that I have pre-ordered was Witcher 2 here on GOG, because the pre-order offers were awesome and the game itself was amazing

If all online pre-orders were like that, I would pre-order much more games on Digital Distrubution services
Sure if you can get an amazing deal and you'll buy it anyway and it's a game with little risk you might do it. Only one I did was Bioshock Infinite. I knew it was going to be a well made game (how good is not predictable), I was going to buy it anyway and i was just looking into buying xcom and i got that for free with the preorder while xcom was still 50 euro so i basicly got them for 25 each. So there are exceptions but just to get an extra skin or weapon....
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Rincewind81: Count me in for stupid, but i don't read this as a "if you want the game for free - than preorder" - i read this as a "if you want the game on steam - preorder is the only way".
Yes that can be read from that and at the time it was the only way. But it just takes about the present, it makes no claims about the future ( it's the only way to have it in your Steam game library). Sure it is phrased pretty badly, this is just a forum reply from some russian guy. If you want to nitpick you can also complain that he says "Genesis will only be available through preorder" which was at the time false already since it had been on sale elsewhere for a long time.

But sure, I am all for refunds, I don't like Snowbird for the stories I read about them in the Genesis forum, and I don't like Steam either.

Eador. Genesis will only be available through MotBW pre-order and it's the only way to have it in your Steam game library. Unfortunately, nothing we can do about it.
So people wanted Genesis to be available outside of pre-order but back then the devs didn't see a way to make that possible. And they found that unfortunate.
Now there is a way to get Genesis outside pre-order (which was what people wanted) and people are angry.
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jamotide: If you want to nitpick you can also complain that he says "Genesis will only be available through preorder" which was at the time false already since it had been on sale elsewhere for a long time.
No, because it was and is clear that they where talking about a steam version. Snowbird decided to bundle the game as a preorder bonus. And they decided to give away keys for this "preorder version" for the BeMine Bundle. Nowbody would complain about a DRM-free oder Desura or GOG Version in the Bundle - but to offer the steam version after this statements is a jerky move...
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Rincewind81: Count me in for stupid, but i don't read this as a "if you want the game for free - than preorder" - i read this as a "if you want the game on steam - preorder is the only way".
You are right, but not because it was exclusive preorder goodie, but because at that time they didn't see other way to provide Genesis game on Steam.

"Unfortunately, nothing we can do about it." means that they wanted to sell Genesis on Steam, but probably Steam said no. It did not mean that they won't sell Genesis on Steam (or provide Steam keys in any other way) because it's only for pre-orders.
Post edited August 22, 2013 by SLP2000
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Profanity: pssst... that guy notoriously hates Steam and constantly shits on it in idiotic way like he showed in this thread. I'm starting to think he's not even doing it ironically.
Psst. I don't think you have a clue. I expect that if you constantly faced IP blocks on Steam, constantly faced regional restrictions on Steam (FYI, Japan has the largest number of restrictions of over 130 games not available), constantly faced misleading information on Steam, constantly faced poor support on Steam, and so on and so on, you too wouldn't like the fact that the majority of games are now forcing you to use the service either.

So yeah, get a clue, or keep quiet that way you won't look silly.
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Profanity: pssst... that guy notoriously hates Steam and constantly shits on it in idiotic way like he showed in this thread. I'm starting to think he's not even doing it ironically.
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bansama: Psst. I don't think you have a clue. I expect that if you constantly faced IP blocks on Steam, constantly faced regional restrictions on Steam (FYI, Japan has the largest number of restrictions of over 130 games not available), constantly faced misleading information on Steam, constantly faced poor support on Steam, and so on and so on, you too wouldn't like the fact that the majority of games are now forcing you to use the service either.

So yeah, get a clue, or keep quiet that way you won't look silly.
That doesn't make the points you usually bring any less dumb.
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SLP2000: ..."Unfortunately, nothing we can do about it." means that they wanted to sell Genesis on Steam, but probably Steam said no. It did not mean that they won't sell Genesis on Steam (or provide Steam keys in any other way) because it's only for pre-orders.
It's a sign of their bad communication that they now need an interpretation of what they said then. It should have been so clear that everybody understands it. That's what I think they did wrong. They left too much room for interpretation by not specifying the time period or what exactly they mean by "only be available". It seems to be a minority that understands it as an assurance of exclusivity but one doesn't have to be out of mind to get it wrong. A mishap..
Post edited August 22, 2013 by Trilarion
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Protoss: When Eador: Masters of the Broken World was released on Steam, the developer promised that Genesis would only be available as a pre-order bonus and not in any other way. They not only wrote it on the store page, but also when asked in the forums:
http://steamcommunity.com/app/232050/discussions/0/810920920470811386/#c810921273910952518

Fast forward four months, and look at the BeMine 9 bundle:
http://groupees.com/bm9

Eador: Masters of the Broken World and Genesis are available as Steam key. By putting Genesis up into that key, they committed fraud to the preorderers who were guaranteed it would only be able as pre-order bonus!

Many people are seriously pissed about this.
http://steamcommunity.com/app/232050/discussions/0/846962439237273339/
http://steamcommunity.com/app/235660/discussions/0/846962439213654117/

I have learnt my lesson. Snowbird Games won't get my money again!
I don't think it's a scam. If you read the post, it says nothing about other outlets, it just says that the only way to get it into your Steam library is to preorder the game. I don't see anything in the post that says that they won't ever offer it for sale anywhere else.

So, unless I'm missing something and they're offering it for sale on Steam, they haven't broken their promise at all.

I'd also like to point out that it's foolish to believe any developer that claims something will be a platform exclusive for all time, no developer in their right mind would do that. Hell, we've even seen Sonic come out as a PC game and for Nintendo platforms as well, and Sonic was intended to be Genesis only for all time.
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hedwards: ...So, unless I'm missing something and they're offering it for sale on Steam, they haven't broken their promise at all. ...
Offering a Steam key is a bit like offering it for sale on Steam, or not? I mean that it will go into the Steam library this way?

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hedwards: ...I'd also like to point out that it's foolish to believe any developer that claims something will be a platform exclusive for all time, no developer in their right mind would do that. ...
I never ordered something exclusive it but I guess there might be developers out there doing it. When you say, this is exclusive, one normally should understand this as all time. The whole concept of exclusivity breaks down when the period is unspecified. It could be a week or a month only, which wouldn't be worth much. It's a bit unfair to put all the chances of getting it wrong on the customer. I would like more if companies would say clearly what they mean when they say that something is exclusive.
Post edited August 22, 2013 by Trilarion
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bansama: Psst. I don't think you have a clue. I expect that if you constantly faced IP blocks on Steam, constantly faced regional restrictions on Steam (FYI, Japan has the largest number of restrictions of over 130 games not available), constantly faced misleading information on Steam, constantly faced poor support on Steam, and so on and so on, you too wouldn't like the fact that the majority of games are now forcing you to use the service either.

So yeah, get a clue, or keep quiet that way you won't look silly.
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Profanity: That doesn't make the points you usually bring any less dumb.
I'm with Bansama here, if you don't know what you're talking about, shut up before people think you're an idiot. If you had to put up with the kind of crap from Steam that he does, you'd likely feel the same way.

BTW, isn't Lithuania a part of the EU? And doesn't that mean that they can't restrict Lithuania any different from the rest of the EU in absence of local laws requiring them to not provide certain games?
Eador: Genesis is 5.99$ on GoG; if all those people bitching *really* had wanted to have that game so badly they would not have preordered an unfinished product, they would have bought it here. They just wanted to get the bonus because it was shiny and no one else had it, and now they are butthurt that their shiny exclusive toy is not shiny anymore. Buch of spoiled brats, whining about a game they won't even play.
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hedwards: ...So, unless I'm missing something and they're offering it for sale on Steam, they haven't broken their promise at all. ...
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Trilarion: Offering a Steam key is a bit like offering it for sale on Steam, or not? I mean that it will go into the Steam library this way?
I guess, but I think the real problem here is that so many stores use Steam keys that it's difficult to keep it straight. Strictly speaking, they shouldn't be offering the steam keys, but I'm not sure that this rises to the legal definition of fraud. It may well represent some form of tort, but fraud has a legal definition and unless they intended on doing this at the time that the original statements were made, I doubt that it could legally be considered fraud.

Also, bear in mind that the groupees bundle is a time limited deal anyways, so it's not like they're opening the key up to everybody for all eternity. I'm guessing that at most you'd be entitled to your money back if you bought on that basis, but Steam doesn't do that.

All in all, I think it pretty much just demonstrates why people shouldn't be giving money to Steam. No refunds if things change.

I'm sure if Simon's around he'll have a better idea on that, as he's in Germany and I think he's a law professor or something along those lines.
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Profanity: That doesn't make the points you usually bring any less dumb.
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hedwards: I'm with Bansama here, if you don't know what you're talking about, shut up before people think you're an idiot. If you had to put up with the kind of crap from Steam that he does, you'd likely feel the same way.

BTW, isn't Lithuania a part of the EU? And doesn't that mean that they can't restrict Lithuania any different from the rest of the EU in absence of local laws requiring them to not provide certain games?
I'm not talking about his feelings, I'm talking about the stupid shit he tends to spout. I understand his problems, that doesn't mean it gives him an immunity when he blames it for everything.
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HiPhish: Eador: Genesis is 5.99$ on GoG; if all those people bitching *really* had wanted to have that game so badly they would not have preordered an unfinished product, they would have bought it here. They just wanted to get the bonus because it was shiny and no one else had it, and now they are butthurt that their shiny exclusive toy is not shiny anymore. Buch of spoiled brats, whining about a game they won't even play.
I personally agree with that. I tend to think that the promise made was perhaps a bit poorly worded, you're still not able to buy the game through Steam, the main question about the promise is whether or not the key being included in a time limited bundle breaks the promise.

And, really, it's not much of an exclusive as you can buy the game elsewhere and add it to the client if you're so inclined.
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hedwards: I'm with Bansama here, if you don't know what you're talking about, shut up before people think you're an idiot. If you had to put up with the kind of crap from Steam that he does, you'd likely feel the same way.

BTW, isn't Lithuania a part of the EU? And doesn't that mean that they can't restrict Lithuania any different from the rest of the EU in absence of local laws requiring them to not provide certain games?
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Profanity: I'm not talking about his feelings, I'm talking about the stupid shit he tends to spout. I understand his problems, that doesn't mean it gives him an immunity when he blames it for everything.
Sigh, do yourself a favor and shut up. All you're doing is making yourself look like an idiot.

And clearly you don't understand if you're spouting this nonsense. I lived in China last year and I'm very much familiar with the kinds of problems he's having with Steam. For much of the year, I couldn't even play the Steam games that I already owned, and good luck actually buying any,
Post edited August 22, 2013 by hedwards