bobbysimpson: I bought Empire Earth and Colonization a while ago and recently bought a new laptop so wanted to re-download the game onto my new laptop. When I click to download the installation in just says "Forbidden" for both games.
Has anyone else had this or know of a way round it?
Thanks
Rob
With 99.9% certainty you can will be able to (re)download all games you've purchased as many times you want as long as GOG exist even in case a game is pulled from catalog. If you at any point have a problem downloading it's most likely problem in your end (browser, downloader, wlan, virus protection, virus, permissions, firewall), GOG's end (servers, accounts) or somewhere between (DNS servers, someone or something damaged network somewhere, internet provider).
In case problem with downloading occurs, things you can try:
Browser or different browser
GOG downloader
Log out and log back in
Try to download something else to see if it affects only specific file or all/more than one
If possible, download using another computer (files are DRM free so you can transfer the installer where you want it and install there even if computer you're installing to does not have internet connection. GOG also has no regional restrictions so you should be able to download anywhere in the world as long as there's internet connection unless country you're downloading from is blocking/cencoring GOG.)
If none of above work, chack game specific forum if anyone else is having same problem and then general discussion. If noone else is having problems, it's better to contact support so they'll look for problem in their end.
Edit: I can download Empire Earth using Firefox. Can't check colonization. There's currently another person from US having issues downloading different titles
here altought the symptoms are different.