kaileeena: So to everyone defending Best Buy right to back down on their deal cause of an error. Are you as a customer allowed to do the same? Can you for example agree that Best buy fix your PC (their fail squad) then come and say sorry, I didn't mean to order your service so I am not paying anything and going forward I will try to not make that error?
Didn't think so. People that defend big corporation are just beyond hope.
Alfie3000: Er... yes you could easily do that no problem, as long as they don't start fixing the pc. It's like putting goods on the counter then at the last minute saying "actually, I don't want that". It's perfectly fine to do. The case here with these Best Buy codes, they are fine to cancel the orders of an obvious mistake ($00.01 instead of $50.00??) and refund the cents. Correct me if I'm wrong, but a retailer doesn't have to sell you anything and can happily reject offers at point of sale. They just can't renegade on the deal if it's gone through (as in take the goods away once you've bought it.) I've ordered CD's online when the place says they have them instock, they take the money, two weeks later they say can't fulfil the order and have refunded the money. What's the problem? Should I go sue them now? Please correct me if I'm wrong.
No, they're not fine to do that. Especially not after an order confirmation has been provided to the customer. I know some friends of my mother that went around buying 1 cent hamburgers because they were on the sign for 0.99 cents.
The retailer is in the position to know the difference between a pricing mistake and a doorbuster, not the customer. There's no obligation that BestBuy keep that price indefinitely, however, they do have a responsibility to honor the price for anybody that's received an order confirmation.
varthshenon: It's a sunny day, the weather is good. Everything seems so peacefully. A sunday morning. Where people is off from works, taking a rest with their family, etc. It's a good day for citizen to lay low, enjoy the joy of this universe.
Somewhere around this planet,
Mr. A and his family are taking a walk along the park, while eating a kebab and enjoying some music with earphone plugged in his ears. He is 47 years old. Have wife, Kelly, and 2 twin daughters, Molla and Molly.
"Dad, I want that candy", says Molly, pointing a gum (Not gun) store.
Her dad smiling, reaching his pocket, grabs his wallet.
"Here, buy some. Share it with your sister", he giving out some money to Molly.
Both of them are so happy, they quickly run to the gun (Sorry, gum) store with joyful faces.
"What a happy life, it couldn't get any better", but, suddenly, while he trying to put back his wallet, it falls from his back pocket without him noticing.
Mr. B see it, and then his brain popping out a multiple choice :
A. Who cares? I don't give a fuck. It's not my responsibility. Live your own life.
B. Wallet! I have to take it. Might be a lot of money inside there. I'm not stealing, I'm just taking thing from the ground just like taking garbage to trash can. There's no telling that he dropped it on purpose or not. So it's not my fault. The taker the owner. Nyehehehehehe.....
C. I have to tell him and give him back the wallet! Taking it is not the proper thing to do. There might be something very important to him inside the wallet.
A. Who cares? I don't give a fuck. It's not my responsibility. Do your own business.
B. Metro Last Light! I must received it. Might be no other chance later. I'm not raging, I'm just asking my rights from the deal that happen just like buyer and seller. There's no telling that they putting false price on purpose or not. So it's not my fault. The buyer the owner. Nyehehehehehe.....
C. I have to tell them that they are putting the wrong price. Buying it is just abusing human-error. There might be something very important to them at the sale.
Your life your choice.
EDIT : Oh shit, didn't mean to bump this thread.
That's not even remotely the same thing. Taking money out of a found wallet is stealing. It's specifically illegal to do so, you're required to turn over such items so that they can be returned to the owner.
Whereas in the second case, if the pricing error was in the store's favor, do you seriously think that the customers would be entitled to a refund? Because stores don't usually offer that service. If there's a mistake in their favor, they're more than happy to take advantage of the situation.
Also, the customer has no ability to identify the difference between a pricing error and a deliberate door buster to generate traffic in most cases.
langurmonkey: <Foul mouthed rant.>
Gonadius: I'd say it was far more honourable to not take advantage of a blatant error.
What does honor have to do with this? Corporations take advantage of consumers all the time, they set up their stores and websites to fleece the unsuspecting customer.
So, I'm not really sure why taking an offer that seems to be too good to be true is somehow wrong.