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so I'm on a new computer. With all the craziness of the holidays and such I haven't logged onto my GOG account in a while. I created the account Dec 1st (or so my paypal would suggest). Here's the thing: I have 3 emails and don't remember which email I created the account under.
I tried the password reset on all 3 emails but it kept saying I was entering the wrong information?
So I created this new account under one (and during account set up I tried using my old account name... but it said it was taken) and now the games I paid for are gone because I can't access my old account.
So the password reset isn't recognizing any of the emails, my account is still there (or so GOG says) but I have no way of logging into it until I can get a password reset sent to whichever email I signed up on that account with
I really want to play the games I paid for :(
very frustrating situation
any help/suggestions?
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An email to the support team might be a better idea then a forum post... only thing that I can think of is that you might have used an alias mail (like me).
These are GMail specific but other providers often have similar systems.
If your email is foobar@gmail.com , then foo.bar@gmail.com is a valid alias for which you will receive mail (dots in names are ignored by gmail). Likewise, foobar+pi@gmail.com is also a valid alias as you can prefix @gmail.com with any "+xyz" .
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syndigpojkee: any help/suggestions?

First of all, check all your email accounts. On one of them you should have your GOG.com welcoming email, with all your account details.
If you won't be able to find this email, contact our support department at support@gog.com and provide them with the details of your purchases. Please attach exact dates, and names of bought games, along with your paypal account login email.
Depending on which sites you got your E-mail at, you might have an inbox search feature. Look for the keyword: GOG.com
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Venom: If you won't be able to find this email, contact our support department at support@gog.com and provide them with the details of your purchases. Please attach exact dates, and names of bought games, along with your paypal account login email.

done! ^^ thanks
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Katana: Depending on which sites you got your E-mail at, you might have an inbox search feature. Look for the keyword: GOG.com

yeah I use gmail and searched all of them and couldn't find anything =/ also, none of the emails I entered worked when I tried a password reset
Post edited December 27, 2008 by syndigpojkee
Just a thought:
Did you have a look into the Spam Folders of your Mail Accounts?
I often found lost E-Mails there.
Felix
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der_baer_fm: Just a thought:
Did you have a look into the Spam Folders of your Mail Accounts?
I often found lost E-Mails there.
Felix

haha yup, thanks though
I would appreciate it if support could get back to me ASAP though, it's been a few days and I really want my account so I can buy oddworld ^^
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syndigpojkee: haha yup, thanks though
I would appreciate it if support could get back to me ASAP though, it's been a few days and I really want my account so I can buy oddworld ^^
they usually take a while.
yay! support emailed me my account details. I typed hotmail instead of gmail! haha
but yeah I logged in and fixed everything so it's all good. Problem solved
Thanks very much to everyone who helped me :) I really appreciate it
Do you have Swedish ancestry? Or is there another fascinating story behind your chosen nick? :-D
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Wishbone: Do you have Swedish ancestry? Or is there another fascinating story behind your chosen nick? :-D

According to Google, it means "wicked boy"... but I have to admit that I didn't even think about it being anything but gibberish until you said that.
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hansschmucker: According to Google, it means "wicked boy"... but I have to admit that I didn't even think about it being anything but gibberish until you said that.

"Sinful boy", to be precise. I just found it an odd name for a (so he appears to claim) Canadian.
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hansschmucker: According to Google, it means "wicked boy"... but I have to admit that I didn't even think about it being anything but gibberish until you said that.
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Wishbone: "Sinful boy", to be precise. I just found it an odd name for a (so he appears to claim) Canadian.

Sorry, my last visit to Sweden was when I was half a year old and I'm afraid I don't remember much :) Love to hear the story, though.
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Wishbone: Do you have Swedish ancestry? Or is there another fascinating story behind your chosen nick? :-D

hehe I see someone picked up on that :D
and neither of those are the case. Jag försöker lära mig svenska (men Jag är en lat student). I'm doing a few distance learning courses to get a hold on the language, and I plan on moving abroad there for school.
Not to mention I think it's a pretty awesome country. But then, I've never even been there so I'm just basing that on what I've read and learned on my own
Post edited December 29, 2008 by syndigpojke