It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Community
General discussion (archive)A question about the guarantee(23 posts)solved(23 posts)solved
(23 posts)solved
Pages:
1
2
This is my favourite topic
Posted May 01, 2014
If you get a refund, do you still keep the game, or is it removed from your collection?
This question / problem has been solved by zeffyrimage
Posted May 01, 2014
I can't imagine why you'd be allowed to be in possession of a game you didn't pay for, even if it doesn't work on your current system...
Posted May 01, 2014
avatar
LeonardoCornejo: If you get a refund, do you still keep the game, or is it removed from your collection?
It's removed. It would be pointless to keep it on your account, as you can't play it (so you get a refund). :-)
Posted May 01, 2014
Interesting concept. :P
Posted May 01, 2014
^ What the others said.

More information on the 30-day refund guarantee here.
Posted May 01, 2014
No.
Posted May 01, 2014
avatar
pimpmonkey2382: No.
What do you mean with no?
Posted May 01, 2014
avatar
pimpmonkey2382: No.
avatar
LeonardoCornejo: What do you mean with no?
Why would you think that you would keep the game if you got the refund?
Posted May 01, 2014
avatar
LeonardoCornejo: What do you mean with no?
avatar
pimpmonkey2382: Why would you think that you would keep the game if you got the refund?
Maybe because your issue might be solved in the future, for example with a patch, if many other users are affected by the same issue.
Posted May 01, 2014
avatar
pimpmonkey2382: Why would you think that you would keep the game if you got the refund?
avatar
LeonardoCornejo: Maybe because your issue might be solved in the future, for example with a patch, if many other users are affected by the same issue.
So in effect that you would somehow get the game for free? Doubtful.
Posted May 01, 2014
avatar
pimpmonkey2382: Why would you think that you would keep the game if you got the refund?
avatar
LeonardoCornejo: Maybe because your issue might be solved in the future, for example with a patch, if many other users are affected by the same issue.
That's like getting a DVD that is incompatible with your player, requesting a refund, but also asking that you get to keep the DVD in case you later buy a player that is compatible. It's not how things work. If it doesn't work you send it back and get a refund. If at a later date you are suddenly able to use the product, you buy it again.
Posted May 01, 2014
avatar
LeonardoCornejo: Maybe because your issue might be solved in the future, for example with a patch, if many other users are affected by the same issue.
avatar
IAmSinistar: That's like getting a DVD that is incompatible with your player, requesting a refund, but also asking that you get to keep the DVD in case you later buy a player that is compatible. It's not how things work. If it doesn't work you send it back and get a refund. If at a later date you are suddenly able to use the product, you buy it again.
It is more like getting a scratched DVD, but I get your point.
Posted May 01, 2014
avatar
IAmSinistar: That's like getting a DVD that is incompatible with your player, requesting a refund, but also asking that you get to keep the DVD in case you later buy a player that is compatible. It's not how things work. If it doesn't work you send it back and get a refund. If at a later date you are suddenly able to use the product, you buy it again.
avatar
LeonardoCornejo: It is more like getting a scratched DVD, but I get your point.
In your defense that happened to me once with a game. I bought it off Amazon and when I got it the cd was scratched and unplayable. The vendor IMMEDIATELY refunded the full purchase and when I asked him if he wanted the disc back he replied, "What the hell am I going to do with it!?" :P
Posted May 01, 2014
Thats different than a digital download that cannot be scratched.
Posted May 01, 2014
avatar
LeonardoCornejo: It is more like getting a scratched DVD, but I get your point.
avatar
tinyE: In your defense that happened to me once with a game. I bought it off Amazon and when I got it the cd was scratched and unplayable. The vendor IMMEDIATELY refunded the full purchase and when I asked him if he wanted the disc back he replied, "What the hell am I going to do with it!?" :P
Well, he could shove it down the throath of the provider ;)
Pages:
1
2
This is my favourite topic
Community
General discussion (archive)A question about the guarantee(23 posts)solved(23 posts)solved
(23 posts)solved