Here are some of my heartfelt wishes, GOG:
- We all love good old games. The best way to ensure a steady flow of these is not to update games. An update changes a good (or bad) old game into a good (or bad) new game; and we don't want that to happen. A lot of developers already refrain from updating their games on GOG; please encourage more to do so.
- If an unruly developer nevertheless updates their game on galaxy, please find as many ways as possible to ensure that this update does not sully the offline installers.
- And if some user reports to you --- repeatedly --- about some offline installers being outdated vis-a-vis galaxy, sometimes having been so for years, please ignore them. They don't know what's good for them.
- Please continue not to inform your customers that you are knowingly selling them outdated games. They might not understand that you are really doing it for their own good and go buy the same DRM-free games on platforms that do update them.
- Do remember that when we open a support ticket, we do not care whether the issue is fixed or not. What we care about is that it is forwarded to the relevant department, then closed. Keep up the good work and I am sure that you will be able to report a higher customer satisfaction rate for 2023 than the 90.7% you reported for 2022.
- Finally, the reason we love you, GOG, is because we know we can depend on you to promise one thing and do the opposite. Please never restore gogmixes and never ever recover the thousands of private messages you carelessly deleted when moving to the new chat system. The only reason we write stuff publicly and privately is to see it nonchalantly tossed away on the rubbish heap.

I'm glad you enjoyed my silliness. :)

In all seriousness though, my own wishes would be really easy....

1> a big sale where a lot of games that rarely go on sale are actually on sale

2> release more games with cats

3> no DRM

Personally the only critique I have with coming soon is with certain titles that get effectively pinned to the 'Upcoming' tab on the home page. I'd guess either some spots in the tab were paid for, or that GOG felt certain titles help legitimize the GOG brand in the coming soon section (it would seem they never disclose upcoming 'surprise' announcements like Bethesda/Sega titles though, which would have a better effect at that).

The System Shock remake and Masquerade Bloodlines spent who knows how many years in slots where other games could have been. It's hardly any dealbreaker though, it just always seemed odd. Maybe they found there was indeed that much search interest in those titles.

Edit: clarity.

Actually, one more practical wish would be the return of the more functional image thumbnail behavior for desktop browsers on the store pages, like the drag-to-scroll feature it used to have which was a unique usability feature.

Ironically Steam has a better UX for their video/image carousel on desktop since they use the horizontal scrollbar from GOG's prior UX but lack the useful dragging on desktop.

On mobile both GOG and Steam feature drag-to-scroll (on Steam it's almost certainly just due to the browser engine's handling of the horizontal scrolling container than anything custom).

And don't forget to mention which browser and OS you are using.

IWantTheSpamBotsGone.(Monkey’sPawCloses).IGuessThatWorked.SoHowIsEveryone?

My frogurt is now cursed.

From where I'm standing, a game announced as coming on GOG is a way to say "it will be here, please don't order it somewhere else thinking it won't be", since pretty much whenever some recent release pops up not at the very same instant as on Steam (or whatever), or maybe in some cases even when that happens with enabling preorders, there is someone saying they wouldn't have bought it from elsewhere if they'd have known. Hence there is no time limit, it just means (or should mean) "rest assured that we'll get it".
Maybe the problem is with the "soon". Maybe leave it as "upcoming" or something?

I would like site to be 95% functional most of the time. Not asking for actual Els(t)e(am)where performance, just full download speed of both variations of installation of all games sold and the forums being a little more responsive to intentional, agressive irrationality.

GOGmixes

Would love GOG to get existing but dormant publishers on the site like Ubi-soft and EA to release more of there back catalog.

Hm, fair point. Though I'm seeing Oct 2022 as the Switch release date, July 2023 for PC, which would hardly be that much of a delay. And technically even Oct wouldn't yet be that outrageous as a rule, thinking of Epic's 1-year exclusives.

I just want GOG to get its manure together and start approximating to decency again.
As it stands now, with all its unaddressed faults, buying here and burning my money would have the same effect.
This store gives me absolutely nothing for the exact same price everywhere else gives me a decent bargain - if it goes on like this, this place will close shop very soon.
Don't even start about "but where else can I get DRM-free", because the answer is "literally everywhere minus very few specific cases". You have 99,5% chances of a game on GOG being DRM-free anywhere else.

One word: equality.