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General discussionWrong e-mail(7 posts)(7 posts)
(7 posts)
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This is my favourite topic
Posted January 23, 2021
I typed my email address wrong when I created my account and now I can't change it, due to the two-step verification process. I've already tried to contact the support team, but no one answers me. Still waiting...

Someone have had the same problem and solved it?
Post edited January 23, 2021 by brauliojr
No posts in this topic were marked as the solution yet. If you can help, add your reply
Posted January 23, 2021
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brauliojr: I typed my email address wrong when I created my account and now I can't change it, due to the two-step verification process. I've already tried to contact the support team, but no one answers me. Still waiting...

Someone have had the same problem and solved it?
GoG support doesn't work in weekends afaik, you'll probably get an answer next week.
Posted January 23, 2021
didnt account creation needed you to confirm email?
Posted January 23, 2021
It's gonna take some time for support to be back to relative normal. They are digging themselves out of a backlog from hell and not all of them are expected to survive the ordeal.
Posted January 24, 2021
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brauliojr: I typed my email address wrong when I created my account and now I can't change it, due to the two-step verification process. I've already tried to contact the support team, but no one answers me. Still waiting...

Someone have had the same problem and solved it?
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MasterW: GoG support doesn't work in weekends afaik, you'll probably get an answer next week.
I didn't know that, but I contacted them at the beginning of the week.
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Orkhepaj: didnt account creation needed you to confirm email?
No.
Post edited January 24, 2021 by brauliojr
Posted January 24, 2021
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brauliojr:
If the single game you own (seeing your profile, and assuming this is the account you're on about) is a freebie, you could always just make another account (more carefully this time).
Posted January 24, 2021
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Titanium: It's gonna take some time for support to be back to relative normal. They are digging themselves out of a backlog from hell and not all of them are expected to survive the ordeal.
lmao
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This is my favourite topic
Community
General discussionWrong e-mail(7 posts)(7 posts)
(7 posts)