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General discussionWhy they dont answer for a refund request?(22 posts)(22 posts)
(22 posts)
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Posted December 12, 2020
I bought the game from gog I didnt play since lunch since this game just dosent move on my pc 20 to 40 fps with ton of glitches and bugs I asked for a refund 3 times since lunch every 24 hours and Didnt get an answer I should have bought the game from steam this is annoying!
Posted December 12, 2020
Hey, they're tryi--


The hired individual will need to work in-house, in our office based in Warsaw, Poland.

Nevermind, they've clearly given up already.
Posted December 12, 2020
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Darvond: Hey, they're tryi--

The hired individual will need to work in-house, in our office based in Warsaw, Poland.

Nevermind, they've clearly given up already.
I mean I get it but thats not my fault that i bought a broken game is it?
Post edited December 12, 2020 by johnwick
Posted December 12, 2020
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johnwick: I mean I get it but thats not my fault that i bought a broken game is it?
I'm more saying that GOG/CDPR has ridiculous hiring practices that are stifling the staffing potential is looking especially lunatic, especially given the circumstances of our now.
Posted December 12, 2020
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johnwick: I bought the game from gog I didnt play since lunch since this game just dosent move on my pc 20 to 40 fps with ton of glitches and bugs I asked for a refund 3 times since lunch every 24 hours and Didnt get an answer I should have bought the game from steam this is annoying!
Did you answer to the first automated reply you got? You have to do that. After that you can only wait. It might take some time though, support is swamped at the moment. Sending a mail about the same matter every few hours won't make the situation any better.
Posted December 12, 2020
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PaterAlf: Did you answer to the first automated reply you got? You have to do that. After that you can only wait. It might take some time though, support is swamped at the moment. Sending a mail about the same matter every few hours won't make the situation any better.
Wait, you have to actually reply to that automated thing? I thought that was literally, "please take a number and sit down."
Posted December 12, 2020
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johnwick: I mean I get it but thats not my fault that i bought a broken game is it?
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Darvond: I'm more saying that GOG/CDPR has ridiculous hiring practices that are stifling the staffing potential is looking especially lunatic, especially given the circumstances of our now.
of sorry I didnt understand, yeah I agree with you its frustrating since I wanted to support cd so I didnt buy from steam and I got screwd by that..
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johnwick: I bought the game from gog I didnt play since lunch since this game just dosent move on my pc 20 to 40 fps with ton of glitches and bugs I asked for a refund 3 times since lunch every 24 hours and Didnt get an answer I should have bought the game from steam this is annoying!
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PaterAlf: Did you answer to the first automated reply you got? You have to do that. After that you can only wait. It might take some time though, support is swamped at the moment. Sending a mail about the same matter every few hours won't make the situation any better.
yeah I aswered 3 times lol yeah I will just have to wait, and next time just buy from steam I guess...
Post edited December 12, 2020 by johnwick
Posted December 12, 2020
low rated
maybe you are not eligible for one
Posted December 12, 2020
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johnwick: yeah I aswered 3 times lol yeah I will just have to wait, and next time just buy from steam I guess...
On the mighty Steam you would not be enttitled to a refund anymore because you played the game for more than 2 hours already -.-
Posted December 12, 2020
The first automated response should have a ticket ID and a link you can click to track your ticket.
Posted December 12, 2020
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johnwick: I bought the game from gog I didnt play since lunch since this game just dosent move on my pc 20 to 40 fps with ton of glitches and bugs I asked for a refund 3 times since lunch every 24 hours and Didnt get an answer I should have bought the game from steam this is annoying!
They mention multiple time that currently the support is overloaded (on top of it's normal overloaded state) so you just need to be patient.
Posted December 12, 2020
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Darvond: Hey, they're tryi--

The hired individual will need to work in-house, in our office based in Warsaw, Poland.

Nevermind, they've clearly given up already.
hope they will continue, why should they let people infest their company from outside of their homeland?
Posted December 14, 2020
Maybe English is not your first language but infest is used in connection with insects.
Posted December 14, 2020
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Vip3r.b: Maybe English is not your first language but infest is used in connection with insects.
Look. Orkhepaj is being deliberately anti-globalist to try and get a rise from me. Just ignore them.
Posted December 14, 2020
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Vip3r.b: Maybe English is not your first language but infest is used in connection with insects.
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Darvond: Look. Orkhepaj is being deliberately anti-globalist to try and get a rise from me. Just ignore them.
And it slightly worked. now I am tempted.
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Community
General discussionWhy they dont answer for a refund request?(22 posts)(22 posts)
(22 posts)