Niggles: Whats the name of that company who picked up a lot of work through Kickstarters ? (there first few were also available DRM free -- unsure about now and those going forward. they have started to build a fair large portfolio...)
Sekai Project, if I remember rightly. They have The Fruit of Grisaia trilogy and spinoffs, World End Economica, and Clannad. They are pretty good at picking out some of the better material, it seems.
Anyways, the idea of games not being good enough doesn't make sense to me. A game doesn't have to appeal to everyone to be good. DOOM and Ace Attorney are both excellent games, but have completely different genres, aesthetics, mechanics, and audience. Why in the world should a fan of only one be the voice of authority on the other?
Further, quality is not the same as popularity. Star Trek: 25th Anniversary is one of the best licensed games that I have ever experienced, and is a very good adventure game. These qualities don't change the fact that most people are unaware of the game's existence - and would be resistant to play, since it is an old game.
People are not capable of knowing and doing everything. However, I think it is fair to ask them to not readily judge media they have no experience with. Judgment should be left to people who genuinely care about the subject matter, due to the breadth and depth of experience they are apt to have.