Leroux: When I registered on GOG over ten years ago, I loved it 100% for:
- reviving the classics and making them run on modern rigs
- DRM-free installers
- their proclaimed stance about doing things differently than the competition, fighting "the good fight"
- two affordable price points
- no regional pricing
- no region locks
- soundtracks and manuals included
- nice looking, user-friendly website
- friendly forum community
- good customer service and support
- approachable staff with willingness to try and communicate with the userbase
- The Enigmatic T
Not much of that is left today, sadly. Maybe 20-30%, and at least -10% for all the disappointments in recent years (how they grew even further apart from the forum community after pretending to listen to its "envoys", the way they handled the Devotion debacle, plus all the small things that spell neglect of or disconnect from what was good back in the days). It is what it is, I guess many things were out of their hands and came with the growing popularity and expansion of their market, and I still appreciate the existence of DRM-free installers and the occasional great oldie releases, but other than that, it is a store like any other to me now. A store I buy from and hang out at, but don't feel particularly sympathetic or supportive of anymore. Used to tell everyone how great it is, now I stopped doing that and even feel kind of embarrassed about it. Sorry but talking about my love for GOG without any negativity just wouldn't be honest.
This post says it exactly, describing the company which once was, and what has been lost over the last few years. Fully agree. I also agree that terms such as love and hate have no bearing for a store, it’s simply a choice of does the store provide what I want or not. Curently, and more or less since the release of galaxy it does not. OP may be happy with the client, I see it as the key turning point from the great company described above, to what it has become now. And it’s true, it is CDPr which have pushed the changes through to enforce their CDPrOnline.