Just imagine if this were any form of emergency phone call service.

Bot: Please state the nature of your emergency.
Person: I'm being violently assaulted!!!
Bot: Alrighty then. Lets discuss the options with you assailant:
1-Politely ask them to stop.
2-Be more assertive when asking them politely to stop.
3-Whimper and go into a fetal position while taking down your pants and offering your buttocks in an exchange of lesser of two evil!

I mean really. Just because things get busy, doesn't make the situation better by abandoning the customers altogether. That is getting truly worse, not better for an already small company. I do hope they hire people outside of poland. It really would make a huge difference.

That seems more abusive than helpful 0_o

Maybe your computer skill wasn't high enough at the time?(Fallout joke)

The one thing I've harped on about CDPR is the trouble of finding good talent with a nationalistic mindset.

I believe some star were dropped for having a “nationalistic mindset”!! I think you perhaps meant another term, perhaps global mindset (although there is irony there as your location is the US ;o)

No, I was calling GOG as Nationalist. Rather than Globalist; I'm saying GOG should think Global.

In the very base idea of being self-national first.

The bot is just horrible.
Makes me want to go elslewhere and spend my cash.

I just realized that the bot is not even their creation but 3rd party tool...

And on the site under "Why Zowie" is big bold "Deflect" :D...
Not joking...

"..turn support into sales." :D