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General discussionWhat can CDPR do to restore the lost trust?(264 posts)(264 posts)
(264 posts)
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This is my favourite topic
Posted December 22, 2020
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dissolve
Posted December 22, 2020
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toxicTom: They can't and it has been explained several times why they can't. But, ok, another time.
Basically, your post can be summed up as follows:

China has lots of money and influence, so the rest of the world simply has to bend over and accept whatever they want. And we all have no choice but to accept that, so we might as well shut up and wear a smile on our faces.

Well, I don't accept that. I have a choice as to where I spend my money and I will vote with my wallet, which it is my right to do.

Besides, the question being asked is: "What would GOG have to do to restore the lost trust?". I gave my honest answer as to what they would need to do to restore my trust in the store. Whether those actions are likely or not is irrelevant.
Posted December 22, 2020
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toxicTom: They can't and it has been explained several times why they can't. But, ok, another time.
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Time4Tea: Basically, your post can be summed up as follows:

China has lots of money and influence, so the rest of the world simply has to bend over and accept whatever they want. And we all have no choice but to accept that, so we might as well shut up and wear a smile on our faces.

Well, I don't accept that. I have a choice as to where I spend my money and I will vote with my wallet, which it is my right to do.

Besides, the question being asked is: "What would GOG have to do to restore the lost trust?". I gave my honest answer as to what they would need to do to restore my trust in the store. Whether those actions are likely or not is irrelevant.
he is just one of those people without morals
no wonder his name is toxic
Posted December 22, 2020
All GOG can do to restore trust is to own up to lying about the reason they removed Devotion, and reverse the decision.

But they won't, GOG is a lost cause, they just jingled more keys in the forum with another 'look how great our sale is' thread that will placate all the mindless consumers and vapid white knights.

They have NEVER done this before, each and every sale for years, even the 10th anniversary, was cookie cutter and lazy, now all of a sudden when there's a revolt they pull out all the stops?

This is entirely and deliberately an attempt at deflection.

Also, just how much wumao trash have GOG brought here by censoring themselves? Any criticism/pro devotion comments in this thread are already mass downvoted.
Post edited December 22, 2020 by ReynardFox
Posted December 22, 2020
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Time4Tea: Well, I don't accept that. I have a choice as to where I spend my money and I will vote with my wallet, which it is my right to do.
Of course you have that right. There is a long list of companies I don't support if I can help it in any way, each and every one of them a thousand times worse that GOG, because those made their billions over dead bodies, including children. Sadly some of those companies are extremely successful, buying out the competition and smaller businesses left and right, which in some areas really limits my options already. But I'm trying to do the best I can not giving those any money.

If you want to find products made and/or sold by companies with a clean slate - good luck, and I'm always open to suggestions, because it's really hard to find any, except for little local produce and craftsmanship.

And yes, China has a lot of money (and even more economic power as the "workbench of the world") and thus, influence, and the rest of the world has already bent over out of greed, just like it did over Arab oil before. Expecting small Polish GOG to make a stand here is simply ridiculous.
Posted December 22, 2020
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Genocide2099: They can start by making that Devotion game available on GoG. I won't buy it but it will bring back at least a small amount of trust and respect.
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toxicTom: They can't and it has been explained several times why they can't. But, ok, another time.

Nobody denies that announcing the game, and retreating a few hours later blaming "gamers" of all people. That was... incompetent beyond any measure.

Devotion is a (muleta) red cloth to the Chinese, even if the content in question is now removed, the fact stands that the devs "insulted" their "great leader". It may be laughable, but that's simply how authoritarian regimes are - they have no humour, they love to make examples, and we can't change that.

Now GOG/CD Projekt are operating in a grey area in China - officially they are not there, and don't have a license (which could be revoked anyway, see the original publisher of the game). But they also are not blocked by the Great Firewall.
That means, currently GOG is making good money in China, and from what I hear, CP77 sells well there too.

That means they can't afford any negative attention from Chinese authorities at all, and can't even openly admit that - because officially they are not doing business there.

And: CD Projekt is a publicly traded company, which means they are first and foremost responsible to their shareholders. The botched CP77 release already made those irritable, releasing Devotion and getting banned over that from huge and lucrative the Chinese market probably lead to a class action lawsuit against the CEOs of GOG and CD Projekt for harming their own business out of spite.

The only chance I see for Devotion is to find a home on some smaller time store independent from business interests in China. I hope that can happen, because it seems to be a good game, even if the devs pretty recklessly destroyed their own publisher over a silly joke.

It's hilarious how all those couch freedom warriors here whine about "GOG being in bed with evil communists" when it's good old capitalist greed that dictates business decisions, and that has never cared for human rights (see our Saudi best friends when we want oil, or sweatshops and slave labour all over the third world for cheap clothes and resources) or freedom other than the freedom of making money for a upper few percent.

Expecting a smallish Polish company to make a stand against the fickle rulers of China AND their own owners over one single game is delusional, to put it mildly.

If people want to complain about outdated offline installers, DRM-like features in Galaxy, the Epic partnership (also with China in the back...), way too little manpower when the customer base has exploded, the broken website, and finally abysmal incompetence when it comes to communicating with their user base and in general intransparency - I'm all with you. But in the case of Devotion their hands are tied, and probably very tightly, and apart from the initial fuck-up with the announcement and retreat from that I can not see how GOG can be blamed. If you want to blame anybody, blame "the system". Or Xinnie, but I doubt any of those care.
Translation: We can't let morals and standards get in the way when there's lots money to be made! That's just stupid! Money is too important to consider anything else! Money is supreme!

Where does this even come from? Have you no backbone? Are you that tied up in stuff? I don't care if they have a trillion people ready to throw down Saudi prince levels of cash. I will never respect them for letting serious, pervasive human rights violators dictate their business practices. There are still 6 BILLION people that aren't under the oppressive thumb of the CCP. Or, rather, we used to not be under their thumb until people took the very attitude you're espousing.

You and everyone else here are certainly free to justify it, explain it away, whine about what I say and tell me how I just "don't get it" but in the end I'm right. And no amount of down votes or mental gymnastics are going to make your position hold water with anyone that isn't already deluded. It's just the truth.
Posted December 22, 2020
Pull a No Man's Sky.

Edit: Removed the part about Galaxy and refunds. That's on GOG's side to fix.
Post edited December 22, 2020 by Grargar
Posted December 22, 2020
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ReynardFox: Also, just how much wumao trash have GOG brought here by censoring themselves? Any criticism/pro devotion comments in this thread are already mass downvoted.
I'm sure there has been an exponential increase in new GOG accounts being created by Chinese users over the past week.

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toxicTom: Expecting small Polish GOG to make a stand here is simply ridiculous.
With all respect, where did I say that I expect them to do anything? You seem to be putting words in my mouth. I fully expect them to continue to ignore the criticism and hope it all blows over, as they have been doing.

However, if the expected outcome is for GOG to not reverse their decision, that means we shouldn't be allowed to criticize them? Again, from my point of view, a question was asked and I gave my honest answer.
Posted December 22, 2020
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toxicTom: even if the devs pretty recklessly destroyed their own publisher over a silly joke.
That's a very subjective view on the issue, depending on whether you believe the claim about the meme being a placeholder that was unintentionally left in or not. It definitely was careless and stupid at least on the part of the person responsible for it, maybe not the whole studio. But from what I've read they immediately tried to avert all blame from their publisher, to no avail.


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toxicTom: If people want to complain about outdated offline installers, DRM-like features in Galaxy, the Epic partnership (also with China in the back...), way too little manpower when the customer base has exploded, the broken website, and finally abysmal incompetence when it comes to communicating with their user base and in general intransparency - I'm all with you.
But that's part of what makes this so sound so hypocritical, the claim that they listened to "many messages from gamers" within hours, while failing to listen to our valid criticisms about all the things you mention above, for years.
Posted December 22, 2020
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GordanShumway: Translation: We can't let morals and standards get in the way when there's lots money to be made! That's just stupid! Money is too important to consider anything else! Money is supreme!
That's how the capitalist world works. That's what it's founded on. It's kinda sad no one ever told you that.

But of course, feel free to shoot the messenger in your holy fury of righteousness.
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Leroux: That's a very subjective view on the issue, depending on whether you believe the claim about the meme being a placeholder that was unintentionally left in or not. It definitely was careless and stupid at least on the part of the person responsible for it, maybe not the whole studio. But from what I've read they immediately tried to avert all blame from their publisher, to no avail.
Well they certainly owe their publisher (the people who worked there) a big apology. And idk, as a Taiwanese company they should now they have to tread very carefully when dealing with China. "Mistakes" like that can't happen, otherwise "head will roll", at least in a proverbial sense.

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Leroux: But that's part of what makes this so sound so hypocritical, the claim that they listened to "many messages from gamers" within hours, while failing to listen to our valid criticisms about all the things you mention above, for years.
Yeah I agree. Worst reaction possible.

But that's so much GOG, it'd be hilarious if it weren't so sad. Remember "we listen to your feedback"? The Warsaw community expedition? The "you now all have profiles" desaster? Shoving the Galaxy 2 beta down everybody's throat, when Galaxy 1 was finally stable?

They are completely inept at dealing with their user base. I mean, I also wouldn't want to have a company with a huge PR department glossing and sugar-coating over every mistake with silver tongues - we have enough of those already... but, seriously... it has stopped being kind of cute a long time ago.
Post edited December 22, 2020 by toxicTom
Posted December 22, 2020
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GordanShumway: Translation: We can't let morals and standards get in the way when there's lots money to be made! That's just stupid! Money is too important to consider anything else! Money is supreme!
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toxicTom: That's how the capitalist world works. That's what it's founded on. It's kinda sad no one ever told you that.

But of course, feel free to shoot the messenger in your holy fury of righteousness.
nope that's exactly the opposite of how capitalist world works
that's how overpowered government works
Posted December 22, 2020
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toxicTom: That's how the capitalist world works. That's what it's founded on. It's kinda sad no one ever told you that.

But of course, feel free to shoot the messenger in your holy fury of righteousness.
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Orkhepaj: nope that's exactly the opposite of how capitalist world works
that's how overpowered government works
clearly you haven't met neoliberalism, which is pretty much the opposite
Posted December 22, 2020
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People who idolize companies have mental issues and should seek treatment. That being said, CDPR will keep patching CP2077 and GOG will keep selling DRM free games and 6 months from now everything will be back to business as usual.
Posted December 22, 2020
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* De-DRM Cyberpunk 2077 so the offline installer gets 100% of the content, and apologize for having made that mistake.
* Axe the microtransaction-fueled multiplayer plans they have. Make a legit multiplayer product if going ahead, but not a psychological manipulation one. Show the world multiplayer can be done right! Apologize for having wanted to exploit people with the earlier plans.
* Continue with bugfixes and enhancements.
* Write a post-mortem, signed by management and development team, of exactly what went wrong, where and when, and how it will be avoided in the future.
* Announce a sunset for GWENT as is and a conversion to a legit DRM-free product, once again demonstrating leadership to other developers that "card games have to exploit" isn't accurate.
Post edited December 22, 2020 by mqstout
Posted December 22, 2020
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GordanShumway: Translation: We can't let morals and standards get in the way when there's lots money to be made! That's just stupid! Money is too important to consider anything else! Money is supreme!
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toxicTom: That's how the capitalist world works. That's what it's founded on. It's kinda sad no one ever told you that.

But of course, feel free to shoot the messenger in your holy fury of righteousness.
What's sad is you think you're going to school me on capitalism.

The only capitalist aspect of this problem is easily fixed. They no longer get my money. It's that simple. The real problem still exists. No amount of words I could say can make you grow a spine. Therefore, I leave you to pontificate your "expert" advice in peace.
Post edited December 22, 2020 by GordanShumway
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This is my favourite topic
Community
General discussionWhat can CDPR do to restore the lost trust?(264 posts)(264 posts)
(264 posts)