Posted June 14, 2016
A bit of background: Since GOG has the great feature now to pay in CAD, (I live in Canada) I figured I'd get 3 games on sale. The total came to $16.47 CAD, and I made sure that I had CAD selected before I checked out. However, my credit card statement says I was charged $21.56, which after I did the currency conversion had me believing I was charged in USD not CAD.
Part of the issue I have with this is that GOG says I pay what the receipt says, which here is not the case. Support said that they go by IP address, but when I checked my external IP like they said I found my IP was still in Canada, not the US. This makes me wary of purchasing any more games here in the future because who knows what I'll be charged and it defeats the purpose of adding the new currency. Support hasn't really been all that helpful, so I thought I'd turn to the community to see if there's any suggestions you guys could offer me.
Part of the issue I have with this is that GOG says I pay what the receipt says, which here is not the case. Support said that they go by IP address, but when I checked my external IP like they said I found my IP was still in Canada, not the US. This makes me wary of purchasing any more games here in the future because who knows what I'll be charged and it defeats the purpose of adding the new currency. Support hasn't really been all that helpful, so I thought I'd turn to the community to see if there's any suggestions you guys could offer me.
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