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General discussionWelcome to the fresher, better GOG.com!(1812 posts)(1812 posts)
(1812 posts)
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This is my favourite topic
Posted August 27, 2014
New features, local currency option, new payment methods, store credit, and an updated look for GOG.com!

For almost six years now we strive to bring you not only the best in DRM-Free gaming, but also to give you the greatest experience possible. To that end we're always looking for ways to improve our site and service. Today, we're rolling out a vastly updated version of our store with an improved interface, sleek new look, and lots of handy new features. Let's take a quick tour, shall we?

Video: Welcome to the fresher, better GOG.com!

First of all we are giving you more DRM-free content: movies! We are starting with 20 documentaries about internet and gaming culture but we aim high! You can find more on this in the appropriate newspost, so let's focus on the other features we're rolling out.

We wanted to give you more choice as to how you pay for things on GOG.com. Now it's up to you if you want to pay in US Dollars, or in the currency primarily used in your country, whether it's the Euro, Pounds Sterling, Australian Dollars, or Russian Roubles. That's four new currencies supported by GOG.com for your convenience. Still - the choice is yours, so if you want to stick to US dollars, just switch to it - you find this option at the bottom of each page. To make buying things at GOG.com an even more flexible process, we're introducing some new payment methods: Sofort, Giropay, Webmoney, and Yandex.

All this also means that users for whom the local currency pricing has been enabled will have an option to select one of two different prices for each game in our catalog. Of course, we stand by the simple truth that $1 does not equal 1€, so a game with a $5.99 price tag will cost 4.49 Euro, 3.69 British Pounds, 6.49 Australian Dollars, and 219 Roubles respectively. $9.99 translates to 7.49 Euro, 5.99 Pounds Sterling, 10.89 Australian Dollars, and 359 Roubles. In a perfect world we would apply the same method of pricing to all of the games we offer. However, things are a little bit more complicated, and there are some games in our catalog that follow a different region-based pricing scheme. However, we wouldn't be GOG.com if we didn't find a way to make right by the users who end up paying relatively more for such titles. Here's where the Fair Price Package comes in!

The Fair Price Package applies to all of the titles which we couldn't include in our standard pricing scheme. If you end up paying more for a game than its standard US Dollar price, we'll refund you the difference out of our own pocket. The refunded value will be added to your account in Store Credit in the currency of your purchase. That's right, no more gift codes, you'll be getting Store Credit that you can use to purchase anything on GOG.com or partially pay for an item that's more expensive. More choice, ease of use, and less limitations!

Finally, the GOG.com store has gotten itself a substantial visual revamp. We went for a fresh, mobile-friendly design that should make it even easier to find the games you want, notice the hot promos, and see what's new. The main page, catalog view, product pages, and checkout have been updated and also lay the groundwork for even more overhaul, coming within the next few months together with many of the GOG Galaxy features. We hope you like it!

PS. Unfortunately, we need to drop some titles from our classic catalog. In such cases, we always do our best to give you an advance warning and a last chance to purchase such games - preferably with a considerable discount. Check this news post to find out which titles are being removed from our catalog, when will it happen, and what parting discounts for them do we currently offer.
Post edited August 27, 2014 by G-Doc
Posted September 15, 2014
Bright side of introduced changes: it seems that if I use EUR as a payment currency I pay 6,6% less for a game than if I use USD. Likely because my bank used to charge me extra if settlement currency was other than PLN or EUR.

It's not much but, nevertheless - nice :-D
Posted September 15, 2014
Just now noticed that owned items on the front page appear in grey boxes, whereas unowned ones appear in white. Don't know how I missed that, not like there's a lot of grey on the page otherwise...
Posted September 15, 2014
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eiii: Also the counter in the game shelf for the total number and the number of updated games is gone permanently now. So far it was missing only occasionally, probably when the site was under high load, but now that the birthday promo has ended the counter still isn't back.
The counter for number of games is visible only if you did not click on the game that got updated in the updated tab. When you get an updated notice just click on updated tab to see which game got updated and don't click on the updated game in the updated tab or you loose the counter.
Post edited September 15, 2014 by Matruchus
Posted September 15, 2014
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Destro: It's purely a wording thing. You could probably argue as well that online connection is actually required to play if a game has a multi-player component and this is what you want to play. Furthermore, the optional Galaxy Client will allow you to install games directly from GOG servers as well as patch them, so you could also argue that online connection is required not just for downloading but also for installation in such case. But it's a technical and wording thing, not any change in how we understand DRM or how our standalone installers work.

[...]
I didn't even make a connection to the Galaxy client, but the fact you did and the arguments you used doing so are quite telling.
It's not purely a wording or/ and technical thing, it's actually more a marketing thing, i.e. the wording is carefully chosen to address and appeal to the Steam-trained crowds (possibly Origin/ Uplay/ name_of_client_here, too), the people that are trained and used to install and patch their games while being online and only/ mostly (if at all) care about being able to play while being offline.
Had I made the connection to the Galaxy client, I'd have thought of it already, and would have posted a different comment.

As a side note, you still haven't told us if the Galaxy client will also include the functionality and features of the current GOG Downloader; this is quite important since you (GOG) stated that it (GOG Downloader) will be ditched. The constant pushing of how the Galaxy client will allow direct installation and patching makes me lean more and more towards that it won't.


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Destro: [...]
FYI a lot of people who visit GOG - I don't want to say majority but actually it could be the case - don't know what is this DRM = what DRM-free means. Please keep in mind that most people posting here are power-users on the other hand, and for them this explanation is actually needed the least.
And this statement/ explanation just confirms what I said above.

Thanks for the reply nonetheless.
Posted September 15, 2014
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Destro: Furthermore, the optional Galaxy Client will allow you to install games directly from GOG servers as well as patch them, so you could also argue that online connection is required not just for downloading but also for installation in such case.
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Pheace: Where a lot of people here draw the line is the installation part. If the client is truly optional and the non Galaxy installers stay the same, then it's fine, but if the only way to install is to go through some form of authentication with or without galaxy, then that's DRM, and most people here will see it that way.
I guess you mean authentication at the time of installation. That's DRM, yes. If it at the time or purchase - then it's not. You already authenticate yourself to GOG when buying games.

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HypersomniacLive: As a side note, you still haven't told us if the Galaxy client will also include the functionality and features of the current GOG Downloader; this is quite important since you (GOG) stated that it (GOG Downloader) will be ditched. The constant pushing of how the Galaxy client will allow direct installation and patching makes me lean more and more towards that it won't.
That's a very good point. To be helpful Galaxy shouldn't just provide incremental updates, it should also provide a way to download reusable backups (tarballs, patches etc.) which can be applied without it. I.e. the functionality of the downloader should not be removed, it should be expanded with Galaxy updater. And as was discussed the Galaxy protocol should be open.

I.e. ideal scenario:

1. Some game is updated.
2. Galaxy [compatible client] notifies the user.
3. User accepts the update (selecting ones that are needed).
4. Galaxy downloads incremental updates and updates games (according to where they are installed - that better be configurable).
5. In addition Galaxy optionally packages that update as a patch (or offers to redownload / create from the result the new full installation image) for DRM-free backup in designated location.

That way the user ends up with updated game and DRM-free reinstallable backup of that update (or new full original).
Post edited September 15, 2014 by shmerl
Posted September 15, 2014
If the idea with this shitty new design was to attract new users to gog , I think it must be one of the most epic fails ever.

I'm so pissed of with it .. I'm going to make a youtube video about just how bad it is.

Sheesh ... have try and do something about it because gog don't seem give a fuck ... in fact I think they are deluded into to thinking that this iTunes clone is somehow good .... beats the fuck out of me ..
Posted September 15, 2014
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eiii: Also the counter in the game shelf for the total number and the number of updated games is gone permanently now. So far it was missing only occasionally, probably when the site was under high load, but now that the birthday promo has ended the counter still isn't back.
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Matruchus: The counter for number of games is visible only if you did not click on the game that got updated in the updated tab. When you get an updated notice just click on updated tab to see which game got updated and don't click on the updated game in the updated tab or you loose the counter.
I know that the counter (and the "tab") for updated games disappears when you click at the updated games. The problem is there is no more counter at all at the top of the game library page, neither for the total number of games nor for the updated ones. When I open the game library page there's a cycling ring at the place where the counter used to be. As far as I remember this cycling ring was always there (for a short time) as a busy indicator while counting the games. But now it cycles for quite a while and then disappears and no counter appears after that. Having to count the games manually or looking through all the games for updates is just annoying.

Maybe it's my fault and I have too many games on GOG now. :)

Edit:

Ha, for once the reply notification was back, nice. :) Thanks GOG! Hopefully it keeps working.
Now please add all my posts back to the list of forum replies. It still shows no posts within the last 24 hours. ;)
Post edited September 15, 2014 by eiii
Posted September 15, 2014
high rated
As far I can see nothing has happened here except a little more responsiveness of the top bar and the wishlist price tags. Nice, but that's too less and too slow. So the following - already written - points are still current:

Top bar:
- Give us back our avatars in the top bar. As an user mentioned before: "Am I logged in or not?"
- Make this much too fat top bar smaller/thinner. And on top an other color. Or let us choose, alike the forum color.
- Re-color your "gog.com" icon up left into the known green and orange. Trademark with recall value!
- The search bar up right should not direct to an extra page (while being in the forum).

Gamecards:
- The gamecard rating stars should be bigger and golden, like the reviewers rating. Black is not a good choice for an rating option.
- The review rating stars should be tinged more differently; it's a bit difficult to see if there are 3 or 4 or 5 of them.
- The header of each game is too unobtrusive now and the letters of the games title could be fatter. I liked the former one-liners for each game in the header.
- Up right is space left for the game front covers. If you re-install them (PLEASE!) think about to put in the option to enlarge them to full size with a click. That's an option which I'd like to seen here before...
- The screenshot system has changed to a worse one, don't want to describe what's wrong with, just look at/remember the old.
- The dates of the written reviews and the sorting options should come back.
- No I don't want to "Read more"! Let the game description expanded. Cut the "PEOPLE WHO BOUGHT IT ALSO BOUGHT"-box, 5 - 7 games should be enough there. If anyone is interested, put there a "Read more"! :P
-The information from "Genre" to "Company" should be putted at the header under the game title and rating.

Miscellaneous:
- Wishlist should show the prices and a colorful tag if the games/movies/etc. are on a sale.[Solved!] With the re-colored gog.com logo apparently the most requested point for your to-do-list.
- The whole site is still tooooooo slow now, at least on my end.
- The site don't memorises if I want to see the games presented as list. Grid is not my cup of tea, I don't want to see it anymore... I'm sure there are a few who are happy with the grid-style, and that's fine. But let me be happy too. ;)
- A nice style would be in the gamecards and games catalog, additional to the 'owned' tag, if you would fade out the colors of the owned games images to errr maybe grey? ;D
- Re-install the heart-button to put a game on the wishlist directly without having to go into the gamecard.

[Just discovered-1: pressing the wishlist-hearts into the old sale list view causes an error message]
[Just discovered-2: I can't write various posts the same time / can't have opened more than one 'new post' boxes; the text already written will be deleted!]
Posted September 16, 2014
Yes the site is very slow, especially the discussions. I cannot use reply for now.


@ gamefood: wishlist prices are already restored.


I HIGHLY suggest to separate the movies from news & coming. I only anticipate games there and I hate it if I see a new entry and see it's a movie, again.
Posted September 16, 2014
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gamefood: [Just discovered-2: I can't write various posts the same time / can't have opened more than one 'new post' boxes; the text already written will be deleted!]
It was like that under the old site design too.
Posted September 16, 2014
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gamefood: [Just discovered-2: I can't write various posts the same time / can't have opened more than one 'new post' boxes; the text already written will be deleted!]
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VanishedOne: It was like that under the old site design too.
Forum needs a serious overhaul in general. There are too many issues with it to enumerate. There are different powerful open source forum engines which are actively developed, GOG can just pick any.
Post edited September 16, 2014 by shmerl
Posted September 16, 2014
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gamefood: [Just discovered-2: I can't write various posts the same time / can't have opened more than one 'new post' boxes; the text already written will be deleted!]
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VanishedOne: It was like that under the old site design too.
I wouldn't say so, because I remember pretty good I had open diverse threads and at least two reply/post-boxes several times... hmm... If that was a bug, then it was a very good and helpful one. ;)
Posted September 16, 2014
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gamefood: Gamecards:
- The gamecard rating stars should be bigger and golden, like the reviewers rating. Black is not a good choice for an rating option.
- The review rating stars should be tinged more differently; it's a bit difficult to see if there are 3 or 4 or 5 of them.
- The header of each game is too unobtrusive now and the letters of the games title could be fatter. I liked the former one-liners for each game in the header.
- Up right is space left for the game front covers. If you re-install them (PLEASE!) think about to put in the option to enlarge them to full size with a click. That's an option which I'd like to seen here before...
- The screenshot system has changed to a worse one, don't want to describe what's wrong with, just look at/remember the old.
- The dates of the written reviews and the sorting options should come back.
- No I don't want to "Read more"! Let the game description expanded. Cut the "PEOPLE WHO BOUGHT IT ALSO BOUGHT"-box, 5 - 7 games should be enough there. If anyone is interested, put there a "Read more"! :P
-The information from "Genre" to "Company" should be putted at the header under the game title and rating.
You get 110% support from me for what you've just said. As far as I'm concerned, the gamecards are currently the saddest victims of the "bigger, badder, better?" GOG.

Information is no longer concise and we need to look all over to find what we're interested in. That's without mentioning games that are part of a long series. You need to look at the bottom of the page to find the technical information, which should be the first thing you look, as it was under the old system.
Posted September 16, 2014
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gamefood: *snip*
I agree with you. Furthermore they don't mention the game version anywhere and that should be a must-have.
Posted September 16, 2014
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VanishedOne: It was like that under the old site design too.
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gamefood: I wouldn't say so, because I remember pretty good I had open diverse threads and at least two reply/post-boxes several times... hmm... If that was a bug, then it was a very good and helpful one. ;)
I don't know about multiple threads; I definitely could never get more than one reply box at once for the same thread, though.
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This is my favourite topic
Community
General discussionWelcome to the fresher, better GOG.com!(1812 posts)(1812 posts)
(1812 posts)