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General discussionWelcome to the fresher, better GOG.com!(1812 posts)(1812 posts)
(1812 posts)
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This is my favourite topic
Posted August 27, 2014
New features, local currency option, new payment methods, store credit, and an updated look for GOG.com!

For almost six years now we strive to bring you not only the best in DRM-Free gaming, but also to give you the greatest experience possible. To that end we're always looking for ways to improve our site and service. Today, we're rolling out a vastly updated version of our store with an improved interface, sleek new look, and lots of handy new features. Let's take a quick tour, shall we?

Video: Welcome to the fresher, better GOG.com!

First of all we are giving you more DRM-free content: movies! We are starting with 20 documentaries about internet and gaming culture but we aim high! You can find more on this in the appropriate newspost, so let's focus on the other features we're rolling out.

We wanted to give you more choice as to how you pay for things on GOG.com. Now it's up to you if you want to pay in US Dollars, or in the currency primarily used in your country, whether it's the Euro, Pounds Sterling, Australian Dollars, or Russian Roubles. That's four new currencies supported by GOG.com for your convenience. Still - the choice is yours, so if you want to stick to US dollars, just switch to it - you find this option at the bottom of each page. To make buying things at GOG.com an even more flexible process, we're introducing some new payment methods: Sofort, Giropay, Webmoney, and Yandex.

All this also means that users for whom the local currency pricing has been enabled will have an option to select one of two different prices for each game in our catalog. Of course, we stand by the simple truth that $1 does not equal 1€, so a game with a $5.99 price tag will cost 4.49 Euro, 3.69 British Pounds, 6.49 Australian Dollars, and 219 Roubles respectively. $9.99 translates to 7.49 Euro, 5.99 Pounds Sterling, 10.89 Australian Dollars, and 359 Roubles. In a perfect world we would apply the same method of pricing to all of the games we offer. However, things are a little bit more complicated, and there are some games in our catalog that follow a different region-based pricing scheme. However, we wouldn't be GOG.com if we didn't find a way to make right by the users who end up paying relatively more for such titles. Here's where the Fair Price Package comes in!

The Fair Price Package applies to all of the titles which we couldn't include in our standard pricing scheme. If you end up paying more for a game than its standard US Dollar price, we'll refund you the difference out of our own pocket. The refunded value will be added to your account in Store Credit in the currency of your purchase. That's right, no more gift codes, you'll be getting Store Credit that you can use to purchase anything on GOG.com or partially pay for an item that's more expensive. More choice, ease of use, and less limitations!

Finally, the GOG.com store has gotten itself a substantial visual revamp. We went for a fresh, mobile-friendly design that should make it even easier to find the games you want, notice the hot promos, and see what's new. The main page, catalog view, product pages, and checkout have been updated and also lay the groundwork for even more overhaul, coming within the next few months together with many of the GOG Galaxy features. We hope you like it!

PS. Unfortunately, we need to drop some titles from our classic catalog. In such cases, we always do our best to give you an advance warning and a last chance to purchase such games - preferably with a considerable discount. Check this news post to find out which titles are being removed from our catalog, when will it happen, and what parting discounts for them do we currently offer.
Post edited August 27, 2014 by G-Doc
Posted August 31, 2014
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JudasIscariot: There is a currency selector near the bottom of the page, to the right :)
yeah, but the site doesn't save your preferred currency. every new session it jumps back to euro, that's annoying.
Posted August 31, 2014
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pacifist.413: Does anybody know why the Wishlist now doesn't show prices? It used to be very convenient to see at a glance what was on offer or what was above or below a certain threshold...
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styggron: I really hope they put this back. It is a bit of a pain going through the wish list 1 items at a time to check if it is on special. Hopefully it will be back soon :)
Its hideous and not at all user friendly, its spirit crushing like one of those all concrete tertiary institutions built thru out the world from the 1950's to the 70's. But Gog made a budget for developing these changes and spent some money to bring it about. They are not going to throw away the money they spent so like those mid century colleges and universities its here to stay for a while.
Posted August 31, 2014
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skeecher: Are we the little people now? :(
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JudasIscariot: No :)
I think the number of blue posts in this thread clearly illustrates Judas' reply to this. :-)

I'm a little OCD - I don't respond well to change, particularly big, unnannounced changes! :-) OK, we all knew they were coming but to throw them all at us at once (new website, local currency pricing, increased regional pricing, new movies) is a little overwhelming. Personally, I feel that the scale of these changes has been dramatically exaggerated by the fact that they've led to the loss of a significant number of popular, classics from the GOG catalogue in the shape of Nordic Games. (Frictional to a lesser extent as we're only losing a couple of their games).

I'm lucky that I've not experienced any glitches so far with the new design; my prices automatically defaulted to £ and I can still select $ if I want; the 'owned' statuses reappeared before I got the chance to have a moan about them being AWOL and I've worked out that if I use my tablet landscape instead of portrait, the site displays almost the same way as the PC version (only the site doesn't scroll under the menu so the GOG logo stays miserably grey all the time!)

I like the fact that I don't have to pay PayPal extra pennies to convert my orders BUT - and here's the BIG ISSUE I have with all these changes - there are a significant number of games that are now regionally priced. I understand that this is a compromise with the publishers to be able to keep their games here and sell them in local currencies but I'd rather pay those conversion rates to allow GOG to keep one of it's core values intact.

The next time you're going to rework the website, my suggestion would be to put up a beta version and invite established members of the forum to try it out and give their feedback before unleashing it on the unsuspecting masses. That way you'd be likely to have the majority of issues/glitches worked out beforehand and it would save your Support Team a whole lot of work and your PR team a whole lot of earache/headaches! :-)

I still think that the GOG logo should be reverted to it's old colours (and the favicon too). This is your corporate identity - don't lose it in a sea of grey!
Post edited August 31, 2014 by LynetteC
Posted August 31, 2014
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Green_Hilltop: EDIT (Since now I see you misunderstood what I wrote in my earlier post)...
Nope, I did not misunderstand you as I'm sure you're well aware by now. I just assumed that you knew about the reply arrow. ;)
Post edited August 31, 2014 by Lemon_Curry
Posted August 31, 2014
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noncompliantgame: Its hideous and not at all user friendly, its spirit crushing like one of those all concrete tertiary institutions built thru out the world from the 1950's to the 70's. But Gog made a budget for developing these changes and spent some money to bring it about. They are not going to throw away the money they spent so like those mid century colleges and universities its here to stay for a while.
Well they wen't back from their grand changes a few times after community outrage so if you still wan't to see the old webpage back you can vote for it here: http://www.gog.com/wishlist/site/bring_back_the_old_gogcom_website_for_desktop_users
Posted August 31, 2014
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tburger: Yes, it looks you're right - I'm wrong. Scaling for navigation bar is broken starting from & right community tab :-)

BTW. A grey notification mark on gray button also doesn't look good. Plus it doesn't point what category (game update, reply, message etc) it concerns.
Are you using Firefox or a Gecko based browser? That's a known bug on these browsers.

If you're ok with using userstyles, you can work around some of the issues with the combination of a few already made by the communty, PM me if you want details.
Posted August 31, 2014
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JudasIscariot: There is a currency selector near the bottom of the page, to the right :)
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kpz: yeah, but the site doesn't save your preferred currency. every new session it jumps back to euro, that's annoying.
I believe one of our web devs stated that we are working to address this issue i.e. make it an account-level setting but I don't have the post on hand so take my words with a grain of salt at this time :)
Posted August 31, 2014
It's a simple thing but I'm missing the arrows to click through to the next / previous screenshot, rather than having to use the thumbnails below.
Posted August 31, 2014
high rated
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JudasIscariot: I believe one of our web devs stated that we are working to address this issue i.e. make it an account-level setting but I don't have the post on hand so take my words with a grain of salt at this time :)
One would think that you don't know how to search for GOG staffers posts only. ;-P


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kpz: yeah, but the site doesn't save your preferred currency. every new session it jumps back to euro, that's annoying.
Here's the post Judas is talking about.
Posted August 31, 2014
Can someone from Romania confirm if they are able to change currency ? I only have $ as an option.

Thanks.
Posted August 31, 2014
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kpz: yeah, but the site doesn't save your preferred currency. every new session it jumps back to euro, that's annoying.
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JudasIscariot: I believe one of our web devs stated that we are working to address this issue i.e. make it an account-level setting but I don't have the post on hand so take my words with a grain of salt at this time :)
I'm still not having the "owned" tag show up on my account. Submited a ticket and hope suport can work his magic after the weekend.
Posted August 31, 2014
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JudasIscariot: I believe one of our web devs stated that we are working to address this issue i.e. make it an account-level setting but I don't have the post on hand so take my words with a grain of salt at this time :)
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HypersomniacLive: One would think that you don't know how to search for GOG staffers posts only. ;-P
Ehh, I just took a break from Crimsonland to check on the forum :) Anyways, I am heading back to the game :D
Posted August 31, 2014
I'm fed up with the new GOG site. I just have tried it on my laptop, it's unusable and nearly kills all of the CPU resources. Same on my tablet. Even on my desktop computer it generates such a high CPU load that you can't keep the GOG page open when you want to do other things. The community pages are still ok, but the front page and especially the game pages and game listings are crazy and create an extremely high CPU load.

Everybody who also would prefer to have a more lightweight site to access GOG please vote below.

Please provide a more lightweigt site to access GOG.com.
Posted August 31, 2014
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JudasIscariot: No :)
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LynetteC: I think the number of blue posts in this thread clearly illustrates Judas' reply to this. :-)

I'm a little OCD - I don't respond well to change, particularly big, unnannounced changes! :-) OK, we all knew they were coming but to throw them all at us at once (new website, local currency pricing, increased regional pricing, new movies) is a little overwhelming. Personally, I feel that the scale of these changes has been dramatically exaggerated by the fact that they've led to the loss of a significant number of popular, classics from the GOG catalogue in the shape of Nordic Games. (Frictional to a lesser extent as we're only losing a couple of their games).

I'm lucky that I've not experienced any glitches so far with the new design; my prices automatically defaulted to £ and I can still select $ if I want; the 'owned' statuses reappeared before I got the chance to have a moan about them being AWOL and I've worked out that if I use my tablet landscape instead of portrait, the site displays almost the same way as the PC version (only the site doesn't scroll under the menu so the GOG logo stays miserably grey all the time!)

I like the fact that I don't have to pay PayPal extra pennies to convert my orders BUT - and here's the BIG ISSUE I have with all these changes - there are a significant number of games that are now regionally priced. I understand that this is a compromise with the publishers to be able to keep their games here and sell them in local currencies but I'd rather pay those conversion rates to allow GOG to keep one of it's core values intact.

The next time you're going to rework the website, my suggestion would be to put up a beta version and invite established members of the forum to try it out and give their feedback before unleashing it on the unsuspecting masses. That way you'd be likely to have the majority of issues/glitches worked out beforehand and it would save your Support Team a whole lot of work and your PR team a whole lot of earache/headaches! :-)

I still think that the GOG logo should be reverted to it's old colours (and the favicon too). This is your corporate identity - don't lose it in a sea of grey!
Well said - agreed :)
Posted August 31, 2014
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LynetteC: The next time you're going to rework the website, my suggestion would be to put up a beta version and invite established members of the forum to try it out and give their feedback before unleashing it on the unsuspecting masses.
And maybe even consider to do some internal tests before rushing out a development version. ;)

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kpz: yeah, but the site doesn't save your preferred currency. every new session it jumps back to euro, that's annoying.
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JudasIscariot: I believe one of our web devs stated that we are working to address this issue i.e. make it an account-level setting but I don't have the post on hand so take my words with a grain of salt at this time :)
But please keep the button to change the currency so that you also can change currencies when you are not logged in.
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This is my favourite topic
Community
General discussionWelcome to the fresher, better GOG.com!(1812 posts)(1812 posts)
(1812 posts)