OldFatGuy: Well people, get your downrepping fingers ready, because....
IMO, if a company takes your money on a holiday, they should have customer service on a holiday.
There I said it, I believe it, and stand by it, despite what's about to happen to me....
P1na: I disagree, but let's suppose I agreed. Exactly how long do you have to wait to get support before spamming a forum without actually bothering to check replies or do anything to figure out what happened? And why is bothering unrelated bystanders a good, or even an acceptable, idea?
I apologize for obviously being unclear. I didn't mean to imply that I liked or supported what he did. I get why he did it, but that doesn't mean I agree with it. Sorry for the misunderstanding.
If I'm not making sense, I'll try this as an explanation. Right now in my country there is much controversy over police killings of unarmed civilians and not getting charged with anything. IMO, at some point it is an inevitable as night following day that if this continues people will take the law into their own hands and start killing cops. When that happens, I totally get why it's happening, but I hope by saying I get it, and by saying it's inevitable, that doesn't mean I'm in any way, shape, or form suggesting it's okay to kill cops.
I get why this person was upset (and therefore did what s/he did), and believe if a company takes your money on a holiday, they should have customer service on a holiday. By saying that I did not mean to imply that I thought it was good judgment or the right thing to do, or that it's okay to bother unrelated bystanders.
If that doesn't clear it up, then I'm sorry, the fault is with me. I have this problem often (of not clearly explaining myself).