xy2345: Because in all your examples you only get new services from the docs, insurances etc. and you pay for them. The new doc doesn't have to prescribe all the pills you ate the last years to you again. You only get the ones you'll need from now on and the doc gets payed for that. The insurance company only insures your car from this moment on. But you want distributor B to give you access to all the games you bought from distributor A. That's a recourse that you don't have in those other business models.
Stevedog13: But the doctor doesn't provide the pills, only the access to them. Just as a distributor does not make the games (in most cases) they just provide access. If doctor A writes a prescription for me and I transfer to Doctor B then Doc B will look over my files and do the exam and can rewrite the exact same prescription. It is still the pharmaceutical company that gets the money for the pills, the doctor only gets paid for future access. Likewise if I paid for accessfrom to a game from Distributor A and I can get my purchase records over to Distributor B they can verify that I did indeed pay for and am entitled to legal access to the games. The developer still keeps their money from my initial purchase and Distributor B gets the money from my future purchases.
If I purchase a game from a brick & mortar store I can link it to my Steam account without having to pay Steam. If I purchase some games from GamersGate I may be required to transfer the game to my Origin or Steam account, but the developer still only gets paid for the one copy. If I purchase The Witcher bundle in a Steam summer sale for 99.9% off I can transfer them to my GOG account where they are still full price without having to pay the difference. The mechanisms that allow transferring are already in place and being used, the only difference is that the power is in the hands of the distributors instead of the customers, which is what sets it apart from every other servicing business model.
If games are truly a product then they need to be treated like products in the same way books, movies and music is treated as a product. If games are truly a service then they need to meet the same customer expectations every other service does. This in between state where they are not really one or the other is what keeps threads like this alive on every gaming site in existence.
Okay. Let's try to flesh this out with an example.
Let's say doc A prescribes you 100 pills, that last for 100 days. You pay 100 bucks. 60 bucks go to the producer of those pills, 40 bucks remain with the doc for his prescription service. After 100 days you go to doc B, that prescribes another 100 pills for another 100 days you pay another 100 bucks, 60 go to the producer, 40 remain with the doc and so on. All is fine. That works.
Now you buy a game at distributor A. You pay 100 bucks. 60 bucks go to the producer of the game, 40 bucks remain with the distributor for his distribution service. After 100 days you decide to switch to distributor B. The producer of the game already has his 60 bucks, but where is distributor B gonna get his 40 bucks from?