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General discussionUSER NOT FOUND(4 posts)solved(4 posts)solved
(4 posts)solved
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Posted November 06, 2020
Good day,

I was using galaxy 2.0 almost every day, I have automaticall start up on and no problem for a long time. But 6 weeks ago I was forced to just log in again so I typed my email and password (both correctly) and it show me message saying USER NOT FOUND next to my email adress. I tried to login from different devices, also not just app but on browser and nothing. I also contacted support but after 6 weeks no respond. And I am really desperate becouse I have some games on GOG and I want play them and I don't have them downloaded and also I am using cloud saves. Did anyone know what to do?

Thanks for any respond.
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This question / problem has been solved by Lord_Kaneimage
Posted November 06, 2020
avatar
Trill3R: Good day,

I was using galaxy 2.0 almost every day, I have automaticall start up on and no problem for a long time. But 6 weeks ago I was forced to just log in again so I typed my email and password (both correctly) and it show me message saying USER NOT FOUND next to my email adress. I tried to login from different devices, also not just app but on browser and nothing. I also contacted support but after 6 weeks no respond. And I am really desperate becouse I have some games on GOG and I want play them and I don't have them downloaded and also I am using cloud saves. Did anyone know what to do?

Thanks for any respond.
Contact support, warning they are bit overloaded they are the only ones to help you resolve this.
Posted November 06, 2020
avatar
Trill3R: Good day,

I was using galaxy 2.0 almost every day, I have automaticall start up on and no problem for a long time. But 6 weeks ago I was forced to just log in again so I typed my email and password (both correctly) and it show me message saying USER NOT FOUND next to my email adress. I tried to login from different devices, also not just app but on browser and nothing. I also contacted support but after 6 weeks no respond. And I am really desperate becouse I have some games on GOG and I want play them and I don't have them downloaded and also I am using cloud saves. Did anyone know what to do?

Thanks for any respond.
avatar
Lord_Kane: Contact support, warning they are bit overloaded they are the only ones to help you resolve this.
^ This :)
Posted November 06, 2020
avatar
Trill3R: Good day,

I was using galaxy 2.0 almost every day, I have automaticall start up on and no problem for a long time. But 6 weeks ago I was forced to just log in again so I typed my email and password (both correctly) and it show me message saying USER NOT FOUND next to my email adress. I tried to login from different devices, also not just app but on browser and nothing. I also contacted support but after 6 weeks no respond. And I am really desperate becouse I have some games on GOG and I want play them and I don't have them downloaded and also I am using cloud saves. Did anyone know what to do?

Thanks for any respond.
avatar
Lord_Kane: Contact support, warning they are bit overloaded they are the only ones to help you resolve this.
Thank you very much for info. I guess I'll just wait a little longer.
Pages:
1
This is my favourite topic
Community
General discussionUSER NOT FOUND(4 posts)solved(4 posts)solved
(4 posts)solved