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General discussionUpdate on technical issues affecting downloading and updating games(1071 posts)(1071 posts)
(1071 posts)
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This is my favourite topic
Posted July 21, 2023
We would like to inform you that, due to our storage and CDN provider's outage, we are encountering technical issues that may cause difficulties in downloading and updating your games both through the GOG GALAXY client and GOG Store. Already downloaded files are in no way affected.

We are trying to mitigate this external problem by switching to our secondary storage while our provider is restoring data. We would also like to highlight that those issues do not affect purchasing games. Currently available discounts on selected titles will not be extended due to the above.

It is our team's top priority to resolve those issues and we aim to resolve them as fast as possible. Apologies for any inconveniences caused.
Posted July 21, 2023
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Jazjen007: For me I think it's fixed? I'm currently downloading a 60+gb game and updating another. They're both currently stuck at 92% though. Is that a result of this problem? Either way, looks like it's at least semi-functioning now.
yeah mine freeze at 92pct and never get higher
Posted July 21, 2023
I'm not saying "neener, neener" but I'm glad I have all my installers on my NAS :)
Post edited July 21, 2023 by Atreyu666
Posted July 21, 2023
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Jazjen007: For me I think it's fixed? I'm currently downloading a 60+gb game and updating another. They're both currently stuck at 92% though. Is that a result of this problem? Either way, looks like it's at least semi-functioning now.
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stephenmgc: yeah mine freeze at 92pct and never get higher
Same issue here
Posted July 21, 2023
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Jazjen007: For me I think it's fixed? I'm currently downloading a 60+gb game and updating another. They're both currently stuck at 92% though. Is that a result of this problem? Either way, looks like it's at least semi-functioning now.
I'm also having the exact same issues with Thief Gold (700+MB), but stuck on 90%.
Posted July 21, 2023
Let me guess, the CDN is using Windows because nobody at GOG wants to deal with open source software? ;p

The forum didn't update with my post due to it being great too.
Post edited July 21, 2023 by Darvond
Posted July 21, 2023
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Syphon72: This is why I appreciate GOG and even ZP giving us offline installers for our games.

Only about 5% of my roughly 500 Steam games are DRM-free.

It's usually indie games I barely played. Once in a while, you will find a good game like Condemned DRM-free. Just because someone mostly plays indie games that are DRM free doesn't mean most games on Steam don't require the client.

If that were the case, I would not request games like COH 2, Total War Warhammer, Age of Empire series, and Jurssaice park evolution on GOG.
I do not contend that a lot of people (in all likelihood, most people) use steam as a fully or primarily DRM'd platform, just like you do. I am also sure there are a lot of people that use GOG in this way, by having just one game in their library, Gwent.

What I am saying is that it is not the only way to use steam, just like it is not the only way to use GOG.

By selectively buying only steam games that are DRM-free (or easily DRM-freeable), of which there are many thousands, if not tens of thousands, it is possible to use steam as a mostly DRM-free platform with an optional client, just like GOG, which is what I do. There are drawbacks to that approach, for example it requires more research and more work to maintain such a library. There are also benefits, for example it is much more likely that one's games will be up-to-date, and, in the long run, cheaper, due to numerous key reseller bundles.

What I am saying is that your use of steam is not the only valid one, especially for people like me who play almost only indie games. And I believe it is useful to inform others of this little-known fact. I wish someone would have told me about it back in 2012, when SteamCMD and Steamless launched, or in 2015, when Goldberg did (rather than in 2021, when I finally learned about it).
Posted July 21, 2023
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victorchopin: Plus im the old start menu games click and play old fart so no brainer!!
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Swedrami: Wimps and posers leave the hall!

Making your way through directories, subdirectories and folders until you get to the .exe is the trve and only sanctioned way to boot up and run games.
manly man detected!! ;P
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Swedrami: Wimps and posers leave the hall! Making your way through directories, subdirectories and folders until you get to the .exe is the trve and only sanctioned way to boot up and run games.
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g2222: Huh? "Start menu", "directories"? What is all this modern nonsense?
Normally, you just insert the game's boot floppy disk and power up your Personal Computer TM. That's it!

https://en.wikipedia.org/wiki/List_of_self-booting_IBM_PC_compatible_games
another one!! ;P
Post edited July 21, 2023 by victorchopin
Posted July 21, 2023
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Ancient-Red-Dragon: I have no idea why GOG is being praised by many members for having "good communication" about this issue.

Actual good communication would be to provide a concrete ETA as to when, exactly, they plan to have issues fixed, and also a promise to provide hourly updates, or something to that effect.

Instead, all we get is an ambiguous & generic statement like this, with no ETA, which is bad, not good, communication:
This, so much.

The news post is like an employee calling halfway through the shift to say their car broke down, so they couldn't make it to work, but they are sorry for the inconvenience. Then hanging up. Will they make it to work later today? What about tomorrow? No idea.

The rest of this thread is the boss heaping tons of praise on the employee and giving them an award for doing the absolute bare minimum (letting the boss know there is a problem.) It's not even okayish communication, it's just bad.
Post edited July 21, 2023 by AgentBirdnest
Posted July 21, 2023
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UCrest: This user should be banned for spamming and advertising against GOG on his own forum.
I doubt GOG will ban such behavior. It's likeley they will give out a warning and delete the post though.

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UCrest: Honestly, I don't recommend ZP, I don't like their way of winning customers and much less their installers. It's as simple as that.
What's wrong with their installers? I don't have a problem with the few I own there.
Post edited July 21, 2023 by MarkoH01
Posted July 21, 2023
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Ancient-Red-Dragon: I have no idea why GOG is being praised by many members for having "good communication" about this issue.

Actual good communication would be to provide a concrete ETA as to when, exactly, they plan to have issues fixed, and also a promise to provide hourly updates, or something to that effect.

Instead, all we get is an ambiguous & generic statement like this, with no ETA, which is bad, not good, communication:
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AgentBirdnest: This, so much.

The news post is like an employee calling halfway through the shift to say their car broke down, so they couldn't make it to work, but they are sorry for the inconvenience. Then hanging up. Will they make it to work later today? What about tomorrow? No idea.

The rest of this thread is the boss heaping tons of praise on the employee and giving them an award for doing the absolute bare minimum (letting the boss know there is a problem.) It's not even okayish communication, it's just bad.
Nope, not even remotely. Sometimes there just isn't an ETA, because you have no idea how long it'll take to get something fixed.
Keeping it ambiguous is the best way sometimes, at least it's better than disappointing people when your estimation is off.
Posted July 21, 2023
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AgentBirdnest: This, so much.

The news post is like an employee calling halfway through the shift to say their car broke down, so they couldn't make it to work, but they are sorry for the inconvenience. Then hanging up. Will they make it to work later today? What about tomorrow? No idea.

The rest of this thread is the boss heaping tons of praise on the employee and giving them an award for doing the absolute bare minimum (letting the boss know there is a problem.) It's not even okayish communication, it's just bad.
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NuffCatnip: Nope, not even remotely. Sometimes there just isn't an ETA, because you have no idea how long it'll take to get something fixed.
Keeping it ambiguous is the best way sometimes, at least it's better than disappointing people when your estimation is off.
I'm just here to say I'm relieved there is a server issue. I just installed a new 2TB M.2 last night, and got the E9 error when trying to reinstall Cyberpunk to the new drive. Though I might have f%$^ked something up lol!

Also, the "E" in "ETA" does not stand for "Exact" ;-)
Posted July 21, 2023
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Darvond: Let me guess, the CDN is using Windows because nobody at GOG wants to deal with open source software? ;p

The forum didn't update with my post due to it being great too.
Darvond please stop trying to be funny.
Posted July 21, 2023
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john4twenty: Also, the "E" in "ETA" does not stand for "Exact" ;-)
But, unfortunately, that's exactly how many of the people here would take it.
Posted July 21, 2023
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Syphon72: This is why I appreciate GOG and even ZP giving us offline installers for our games.

Only about 5% of my roughly 500 Steam games are DRM-free.

It's usually indie games I barely played. Once in a while, you will find a good game like Condemned DRM-free. Just because someone mostly plays indie games that are DRM free doesn't mean most games on Steam don't require the client.

If that were the case, I would not request games like COH 2, Total War Warhammer, Age of Empire series, and Jurssaice park evolution on GOG.
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mrkgnao: I do not contend that a lot of people (in all likelihood, most people) use steam as a fully or primarily DRM'd platform, just like you do. I am also sure there are a lot of people that use GOG in this way, by having just one game in their library, Gwent.

What I am saying is that it is not the only way to use steam, just like it is not the only way to use GOG.

By selectively buying only steam games that are DRM-free (or easily DRM-freeable), of which there are many thousands, if not tens of thousands, it is possible to use steam as a mostly DRM-free platform with an optional client, just like GOG, which is what I do. There are drawbacks to that approach, for example it requires more research and more work to maintain such a library. There are also benefits, for example it is much more likely that one's games will be up-to-date, and, in the long run, cheaper, due to numerous key reseller bundles.

What I am saying is that your use of steam is not the only valid one, especially for people like me who play almost only indie games. And I believe it is useful to inform others of this little-known fact. I wish someone would have told me about it back in 2012, when SteamCMD and Steamless launched, or in 2015, when Goldberg did (rather than in 2021, when I finally learned about it).
Steam can be a mostly DRM-free platform depending on the person and the games you like. So that is true for some people. Being a mostly DRM-free platform is impossible because of my taste in games. But for you, this is possible. So I guess it's a 50/50 thing. haha

Another downside is that games on Steam might add DRM down the line, which I have experienced firsthand. If you need to use Goldberg to crack your Steam games ( which is against the licenses ), then it's not a DRM-free game.

At least to me keeping Steam games updated is a pain. Because you have to keep checking which games are updated without any real notification. Unless you know a better way??

I know many indie games are DRM-free on Steam, which is good. That's why I'm sorry if my last post came off as me directing at you.
Post edited July 21, 2023 by Syphon72
Posted July 21, 2023
Any ETA on this...?
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This is my favourite topic
Community
General discussionUpdate on technical issues affecting downloading and updating games(1071 posts)(1071 posts)
(1071 posts)