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General discussionUnwanted Ads(33 posts)(33 posts)
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This is my favourite topic
Posted December 26, 2022
You all also turned off advertisements but still receive? In my profile I disable the option to receive advertisements but at the end of the day GOG takes the initiative to modify my profile to enable the option to receive advertisements.
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Posted December 26, 2022
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DaniloCapovilla: You all also turned off advertisements but still receive? In my profile I disable the option to receive advertisements but at the end of the day GOG takes the initiative to modify my profile to enable the option to receive advertisements.
You probably grabbed a free game from the front page and you didn't read it meant you agree to receiving their newsletter.
Posted December 26, 2022
"You can manage your consents" is strange and vague phrasing, but you do get informed before and after claiming a game on giveaway. Also, if you've only recently unsubscribed, you might still get a few e-mails that were queued up.
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Posted December 27, 2022
Can we agree it is shady as heck? If a user does not want to receive ads/spam, they will not be happy to suddenly start getting that, nor they're a key to increasing sales by this, which means the ads/spam fails. GOG is not very logical in this approach, what in reality this misstep does is eroding trust of a customer. In short, this must stop.
Post edited December 27, 2022 by SilentBleppassin
Posted December 27, 2022
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SilentBleppassin: Can we agree it is shady as heck?
No, it's not.

Every giveaway features a very clear disclaimer ABOVE the "Add to library" button that by clicking on the button you agree to receive marketing communication on your email address. No 75-page EULA full of legal gibberish that no one reads. It's literally one sentence saying in plain English that if you claim the game, you're okay with GOG sending you marketing emails. And you can even turn off any subscriptions immediately after and before you ever receive the first email without any impact on the giveaway itself.

That's as unshady as it gets. If you're not willing to read one measly sentence, GOG is not the problem. You are.

https://web.archive.org/web/20221225034540/https://www.gog.com/
Post edited December 27, 2022 by Randalator
Posted December 27, 2022
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SilentBleppassin: Can we agree it is shady as heck?
It's not. The fact you're signing up to a newsletter is not buried under a mountain of a EULA text nor is it written in tiny unreadable font on the page.

It's quite clear when you claim a game you'll get newsletters in your email. It's your fault for not reading the basics before you greedily click the claim button if you didn't want easily ignored/deleted emails sent to you.

Edit: Lol, pot meet kettle. Randalator basically said exactly what I just did above me and I didn't read it before posting mine. XD
Post edited December 27, 2022 by Braggadar
Posted December 27, 2022
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Randalator: No, it's not.
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Braggadar: It's not.
The Devil's Advocates are in the house!
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Randalator: That's as unshady as it gets. If you're not willing to read one measly sentence, GOG is not the problem. You are.
The shady is in doing the contrary to the customer-set setting. The customer said no ads, do respect the customer. That's all.
Post edited December 27, 2022 by SilentBleppassin
Posted December 27, 2022
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SilentBleppassin: The Devil's Advocates are in the house! The shady is in doing the contrary to the customer-set setting. The customer said no ads, do respect the customer. That's all.
No. The customer might have selected "no emails" but in clicking the newsletter button they opted to allow emails again. Simple.
Posted December 27, 2022
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Braggadar: No. The customer might have selected "no emails" but in clicking the newsletter button they opted to allow emails again. Simple.
Please stop. I'll write only once and then move on.

I don't need, like, love, appreciate, support nor like the toothless Devil-advocate style of trying to make a "discussion," it makes me disgusted/disappointed in the ones who commit that on purpose for nothing but own amusement. Sure, sure, sometimes an "alternative" point of view may bear an interesting fruit or improve the original point, I do know that very well, I am not against solid constrictive criticisms when done in moderation, not against making the original better since a monolithic approach may have unnoticed flaws. Yet this one is not the case, all what you continue to do is deliberately defending blatant dishonourable disrespect of a customer from both the other devil advocate ("GOG is not the problem. You [the customer] are.") and yourself plus from GOG itself. You've sold your soul, nothing I can do with this.
Post edited December 27, 2022 by SilentBleppassin
Posted December 27, 2022
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SilentBleppassin: Please stop. I'll write only once and then move on.
Grow up, son. The button is clearly marked, and only the ignorant click a button without reading the text above it.

If you don't like these discussions, newbie, merely step away and don't take part in them.
Posted December 27, 2022
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SilentBleppassin: The shady is in doing the contrary to the customer-set setting. The customer said no ads, do respect the customer. That's all.
Customer (you) first said that wants no emails. And then the customer (again you) said that wants to receive emails by clicking "Add to library" (it was stated clear that clicking this button is requesting emails). So they do respected your request to receive emails. So it is all as you wanted.
Posted December 27, 2022
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SilentBleppassin: The shady is in doing the contrary to the customer-set setting. The customer said no ads, do respect the customer. That's all.
And they do not send any emails unless the customer agrees to receiving emails and confirms it by clicking a button.
You want a free game? Then you agree to receive emails. It's a very clear stipulation they tell you about beforehand.

If you don't agree and click on the button anyway, that's your responsibility.
Post edited December 27, 2022 by Randalator
Posted December 27, 2022
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SilentBleppassin: I don't need, like, love, appreciate, support nor like the toothless Devil-advocate style of trying to make a "discussion,
A forum is not a place for statements. If you don't want people to answer, then don't post.



To be honest, I am not even sure that newsletters are activated automatically by clicking on "free game".
GOG follows the european guidelines about handling of personal data quite literally (I don't say 'laws' because each state has to make his own laws to follow these guidelines). And these say that it has to be opt-in, not opt-out. Even Epic does that.
edit: Of course the button to accept newsletter can be a lot bigger than the one declining them, just like we see it with cookie settings. If you don't want cookies, you sometimes have to look for the button. So from my point of view the people who receive unwanted newsletter just didn't take a close look at what they were clicking.
Post edited December 27, 2022 by neumi5694
Posted December 27, 2022
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Braggadar: No. The customer might have selected "no emails" but in clicking the newsletter button they opted to allow emails again. Simple.
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SilentBleppassin: Please stop. I'll write only once and then move on.

I don't need, like, love, appreciate, support nor like the toothless Devil-advocate style of trying to make a "discussion," it makes me disgusted/disappointed in the ones who commit that on purpose for nothing but own amusement. Sure, sure, sometimes an "alternative" point of view may bear an interesting fruit or improve the original point, I do know that very well, I am not against solid constrictive criticisms when done in moderation, not against making the original better since a monolithic approach may have unnoticed flaws. Yet this one is not the case, all what you continue to do is deliberately defending blatant dishonourable disrespect of a customer from both the other devil advocate ("GOG is not the problem. You [the customer] are.") and yourself plus from GOG itself. You've sold your soul, nothing I can do with this.
Look, take the time to actually read the European GDPR, then read what you actually clicked.

You consented.

End of story.
Posted December 27, 2022
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SilentBleppassin: Please stop. I'll write only once and then move on.
They're not the ones who need to stop. GOG is clear about what they're doing, and if you can't engage your brain even slightly, that is in fact 100% on you. Take responsibility for your own actions instead of blaming others. I blame GOG for a lot of things they keep screwing up, but this isn't one of them.
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This is my favourite topic
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General discussionUnwanted Ads(33 posts)(33 posts)
(33 posts)