How long have you waited after you stopped playing for the play time to appear? I've had this problem with some Galaxy builds; on some, as soon as I exit the game it almost instantly updates the play time, but on other versions of the client I have to wait (sometimes over 10 minutes) for it to update.
I also had this issue some time ago, with a way older version of Galaxy, where FlatOut 2 and Torchlight II simply wouldn't register my play time no matter how long I waited after closing the games, so I guess this is what you're experiencing. I honestly don't know how I "fixed" this; it kind of sorted itself out with newer builds of the client, or maybe the fact I had to switch computers helped, as well.
Your best bet is to contact GOG Support about this issue, though I wouldn't expect a reply very soon, since it doesn't sound like a high-priority thing for them to solve. You could also try reaching out for a "blue" on
<span class="bold">this dedicated thread</span>.