It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
An extra layer of protection for you and your account.

Today, we bring you two-step login: an optional extra layer of protection for your GOG.com account. In the coming weeks, we'll also be making all communication between you and GOG encrypted by default with HTTPS everywhere — both methods often requested on our wishlist, but also simply pretty smart to offer.




Two-Step Login
Two-step login is an extra layer of protection for your GOG.com account. Every once in a while, we'll ask you to verify your identity with a 4-character security code sent to your email. Simple stuff.

Two-step login is optional, but we really recommend it. It's designed to bug you only when we notice something unusual — like logging in from a new browser or location. By doing this, we make sure that there's no way to gain unauthorized access to your GOG.com account without both your GOG password and your email account. When used to its full potential with unique passwords for every account, two-step login can be virtually impenetrable.

To enable two-step login, simply head to your Login & Security settings, verify your email address, and enjoy the extra peace of mind. For more information, check out the FAQ.




Additionally, you can now end all of your active GOG.com sessions in one click — this includes every device or browser you ever logged in through. It's a handy feature if you've recently used a public computer, or if you simply want to be sure no device is still logged in to your account.







HTTPS everywhere
GOG Galaxy has already supported HTTPS everywhere for some time, and now we're beginning to roll it out globally. That means HTTPS support for every connection between you and GOG.com — all secured with industry-standard encryption. Every bit (and byte) of data that travels between you, us, and everyone on GOG.com will be encrypted, including the store, forum, chat, downloads and even all of GOG Galaxy. It truly is HTTPS everywhere.
avatar
Ixamyakxim: I still say the perfect solution is to paygate the forum. No posting in the general forum until you've purchased a full priced game on GoG.
I'm pretty sure there are several long-time users who have never bought a game at full price.
avatar
Ixamyakxim: I still say the perfect solution is to paygate the forum. No posting in the general forum until you've purchased a full priced game on GoG.

Give an account access to any subforum for which they have a game in their account (for support purposes) and hell maybe even create a "New User" general forum in which any member can participate.

But bar access to the general forum until an account has purchased a game valued at $5.99 (or whatever your regional equivalent is) or above. Hugely reduces the number of alts right there. Sure, someone might still create a few alt accounts but they're not making 47 just to scam $10 worth of games anymore.
It still punishes all new users with a bad experience due to the bad deeds of an extremely small few, while not actually preventing the bad users from finding a way to keep doing what they do. This is a feature I hate about Steam, they have security measures in place to try to cut down on scamming and whatnot and their measures do seem to work well for certain classes of problems but the downside is all of the collateral damage. I'm unable to trade between my two Steam accounts because one is my main account that is logged in 24/7 and the second one is a spare account for LAN gaming that is used very rarely and contains dupes of Valve's games and a few others for when a friend comes over. Since it doesn't log in often, my account gets put in hypersleep by Valve where I'm restricted from trading for 7 days and bullshit like that which makes it useless for trading something that expires in 3 days if I have to wait 7.

If GOG can come up with security features and anti-scammer/anti-spammer features that do not harm regular users at all then I'm all for it, but if they throw the baby out with the bathwater then I'm definitely not in favour of my life being made more difficult because of some scammers that will find a way around whatever they do anyway. I like GOG's open hands-off approach mostly. I think they could put some new measures in place that are relatively transparent and without collateral damage too and I'd like to see a bit of that, but nothing draconian.
avatar
Ixamyakxim: I still say the perfect solution is to paygate the forum. No posting in the general forum until you've purchased a full priced game on GoG.
It's not a perfect solution. I wouldn't even call it a solution, but a bigger problem than the one it would "solve".
There are multiple reasons why one may create an account in the general forum without purchasing a game. Curiosity about this place or its policies, Kickstarter creator that is doing an AMA, person wanting to ask what people would want to see in a game, GOGFather, various scripting helpers etc.
One could paygate the rep +/- though, so only users that have payed could high/low rate a post, but that would be also opening a different can of worms.

As for getting access to subforums of games you own, that would mean that I wouldn't have been able to post in the JA forum for a couple of months, despite being able to answer a multitude of questions about it. So again, just like restricting reviews only to people that have bought the game, it does cause quite a few more problems instead of only solving them.
avatar
Nirth: Most likely cookies. I rarely clean cookies from sites I visit usually or trust and I never get that question from those sites. I suggest keeping cookies from sites you trust.
avatar
timppu: I've routinely set all my (Firefox) browsers to clean/delete cookies, history, saved passwords etc. etc. etc. whenever I close it, ever since a friend of mine wanted to log in to his email using my PC and browser. He closed the browser but forgot to log out from his email. What do you know, I could instantly log into his account when I started the browser later, and see his emails.

Similarly, I presume my wife could log into GOG.com as me, if I forgot to log out and she wanted to check fast something with the same browser. Hence, better to just wipe it all automatically, just to be sure. Even merely logging out from GOG isn't enough because even then my wife could see what user I am, if she happened to end up to GOG.com and push the login button (because then GOG will automatically show the last user who had logged in from this browser). And we can't have that.

YMMV.
Plus, you could get busted, having visited certain sites. We all know how that works, no need to come up with such detailed explanations. ;)
Then we continue to live with our Alt-brethren for the time being :(

avatar
JMich: As for getting access to subforums of games you own, that would mean that I wouldn't have been able to post in the JA forum for a couple of months, despite being able to answer a multitude of questions about it.
For this one, I actually meant in the specific instance of an account that hadn't crossed the $5.99 "purchase threshhold" - so an account that hadn't yet "unlocked" access to the forum could still get support in the subfora for any game it had been gifted / GoG freebie / promotion etc.

But once an account unlocks that threshhold, it could post freely anywhere including in subfora for games not in the account.
avatar
haydenaurion: Updating Chrome didn't fix it, but that link works. Thanks and thank you guys for finally bringing two-step to gog, makes me feel a bit more comfortable after those accounts got stolen during the release of The Witcher 3 and Galaxy.
avatar
JudasIscariot: At least you updated Chrome though :P
Hi,

Sorry, to jump your thread here, could you explain why the decision was made to require these extra hoops on anything other account changes? For those of us who are already security conscious, clearing cookies is number one on the list of things to do. This makes 2 step verification for another set of hoops to jump through for no reason, the account details email, and such like changes are the ones it is meant to protect against.
avatar
MarkoH01: I have to agree here - I obviously have not thought this through enough. Still it would be great if someone could figure something out to make scamming and impersonating a bit less easy. Any ideas?
The only other thing I can think of aside from things I suggested in previous posts would be the age old classic problem solver. The LART. :)
avatar
skeletonbow:
avatar
Ixamyakxim: I still say the perfect solution is to paygate the forum. No posting in the general forum until you've purchased a full priced game on GoG.

Give an account access to any subforum for which they have a game in their account (for support purposes) and hell maybe even create a "New User" general forum in which any member can participate.

But bar access to the general forum until an account has purchased a game valued at $5.99 (or whatever your regional equivalent is) or above. Hugely reduces the number of alts right there. Sure, someone might still create a few alt accounts but they're not making 47 just to scam $10 worth of games anymore.
Not a fan of this idea, I have to say. I've been here since the beginning, and I think I may not have bought a single full-priced game yet. It's possible I have but I it's also entirely possible I haven't. However, I have bought tons of stuff. If you want a paywall, it can't be restricted to full-priced games. I'm somewhat OK with having a small paywall (e.g. $1), but in general, I'm not a fan of the idea. I don't like arbitrary restrictions to solve problems the restrictions are completely unrelated to.

All subforums should also have free access to anyone that can post somewhere. It's possible to want to ask a question (or several) about a game before purchasing, and how do you do that if you have to purchase the game first before being able to post about it? Yep, you don't.
avatar
timppu: At the same time, I have a suggestion: give also an option for that two-step verification code if anyone tries to:

1. change my account's password
I've never tried to change my password on GOG. But I would expect that I have to confirm the password change with an email before the change becomes valid. Even simple forums require that. You cannot allow to change the password of an account which may be worth several hundreds of Dollars just by entering the old password, can't you?
Yeah, location based security? Pass, thank you very much. Cool for those who want it, certainly not for me.
avatar
JPaterson84: Why is the two-step system based on something that can still be broken into (email), and not more robust like using a cell phone to send a text to? Or both, even.
avatar
fiiij: Why not use an email service that not can be broken into?
I think this would require using email with end-to-end encryption. This means GOG would have to implement it at their end too. Normal email is very insecure due to the design of the protocol - it's essentially 'in the clear', and as such is very vulnerable (even if the users 'account' is well secured).
I'm no expert, so please correct me if I'm wrong...
avatar
JPaterson84: Why is the two-step system based on something that can still be broken into (email), and not more robust like using a cell phone to send a text to? Or both, even.
avatar
fiiij: Why not use an email service that not can be broken into?
Because there's no such thing? I use an email service that is pretty robust, but that doesn't make it impenetrable.
avatar
eiii: I've never tried to change my password on GOG. But I would expect that I have to confirm the password change with an email before the change becomes valid. Even simple forums require that. You cannot allow to change the password of an account which may be worth several hundreds of Dollars just by entering the old password, can't you?
i haven't changed it recently, but the last time I read comments about it, IIRC GOG merely sends you a notification email that your password was changed. It doesn't confirm it, it merely notifies you.

That's how some people lost their accounts, the new owner who had obtained your old password somehow, changed the email and password, without the system requiring a verification.
Post edited March 07, 2016 by timppu
avatar
GOG.com: Two-step login is optional
Thank you for having this optional, this means I can ignore this security annoyance hopefully forever.
avatar
Leroux: The problem is that this "unusual" behavior seems to be the default for me. It's like that on Humble, I need to enter a code EVERY time I log in because apparantly I'm always using a "new" browser when I start a new browser session. Not sure if this is to do with me regularly cleaning out cache and cookies, or dynamic IP or whatever ... :/
Yes it is. If you wipe your cookies then you remove the login cookie from any given website and will need to log into it again. Likewise, if you use "Private Browsing" mode or "Incognito" mode or similar features of another browser, you will have to log in manually every time too because you're straight out telling your browser to maximize your privacy by disabling features that can be used to track you such as cookies, cache, and local storage between sessions.

Likewise, if a website has configuration options in their web UI which set cookies or localStorage in the browser, such as some privacy settings on startpage.com search engine for example - used in conjunction with private browsing or flushing cookies will reset it to default because it is cookies where this information is stored. It has to be stored somewhere. :)

One has to remember that cookies were originally invented in order to allow the webserver to store a small amount of data in the web browser in order to know it is the same user from one page load to the next in situations like logged in accounts as well as other preference related data etc. The side effect of that is that cookies can and do also get used maliciously/unscrupulously by websites, ad agencies, miscreants etc. to do various forms of tracking across the web. But the functionality cookies provide is absolutely necessary for certain features to work at all, or for them to work across browser sessions etc. If we disallow cookies then we disallow these features, and some of them are mandatory for the web to work properly such as for logins. If we delete cookies always or when we exit the browser, or with private browsing etc. then it works fine for the session but all of those features are lost for the next session and one has to relogin, reconfigure their favourite Youtube video resolution, reconfigure other random settings on every other website and do it every time.

If only we could have a web where the settings we want to keep always are kept, and the tracking and other crap is flushed regularly...

But sadly, that's not how the web works. :)

(I'm a massive privacy/security buff/advocate, and "Private Browsing" and similar features drive me bonkers. I say that and I use NoScript, RequestPolicyContinued,Privacy Badger, Disconnect, CookieMonster, BetterPrivacy and other extensions that combined would drive the average person mad.) ;oP