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General discussionTravel abroad and GOG cookies(18 posts)(18 posts)
(18 posts)
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This is my favourite topic
Posted November 05, 2018
low rated
To GOG, is it really necessary for your website to ignore settings and change itself to local language and currency all the time? I travel a lot and hence am in various countries, if I check the website suddenly everything is in local language even though I clearly stipulate settings. This is HIGHLY annoying!

Has anyone found a way to kill this functionality off, I am not bothered about the currency so much, but the website is now in a language I don't speak just because I am passing through there, there are settings for a reason surely?
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Posted November 05, 2018
low rated
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nightcraw1er.488: To GOG, is it really necessary for your website to ignore settings and change itself to local language and currency all the time? I travel a lot and hence am in various countries, if I check the website suddenly everything is in local language even though I clearly stipulate settings. This is HIGHLY annoying!

Has anyone found a way to kill this functionality off, I am not bothered about the currency so much, but the website is now in a language I don't speak just because I am passing through there, there are settings for a reason surely?
I don't know the source, but this could be your browser, too. If not, connect to your computer at home and connect to gog through your computer at home.

EDIT: Looking at the code, i'm guessing it's your browser, not GOG. They are using standard language codes, and your browser appears to be sending whatever language it detects you as having. If you want, I could probably hack something up quick to check for sure.
Post edited November 05, 2018 by kohlrak
Posted November 05, 2018
low rated
No, it's unfortunately not a browser problem. Or in any case I haven't found a browser yet that fixes the problem. GOG is very proactive with their cookies. I have the same problem when travelling. And sometimes, at irregular intervals, here in Germany too. From time to time GOG changes the language settings by themselves, even though I have set the language to English. Even when I edit the Cookie by hand and set it to 'don't expire', GOG still overwrites it from time to time. Which is really annoying - I have set the language to English, after all, because I want it to be English. And not German or Russian or Spanish. But apparently GOG is convinced that their algorithms know better what their customers want than those customers themselves.

Either that, or it's one of the many many bugs that will be fixed right after Christmas and Easter were on the same day.
Posted November 05, 2018
low rated
Ah, others also hit by this annoying problem.
Posted November 05, 2018
low rated
avatar
Lifthrasil: No, it's unfortunately not a browser problem. Or in any case I haven't found a browser yet that fixes the problem. GOG is very proactive with their cookies. I have the same problem when travelling. And sometimes, at irregular intervals, here in Germany too. From time to time GOG changes the language settings by themselves, even though I have set the language to English. Even when I edit the Cookie by hand and set it to 'don't expire', GOG still overwrites it from time to time. Which is really annoying - I have set the language to English, after all, because I want it to be English. And not German or Russian or Spanish. But apparently GOG is convinced that their algorithms know better what their customers want than those customers themselves.

Either that, or it's one of the many many bugs that will be fixed right after Christmas and Easter were on the same day.
Cookie's probably tied to the IP. Without the cookie, i'll ask your browser.

Hang on, i'll go write something really stupid and simple quick to test this theory.

EDIT: Here we go, guys. Click here and post your results
Post edited November 05, 2018 by kohlrak
Posted November 05, 2018
low rated
avatar
Lifthrasil: No, it's unfortunately not a browser problem. Or in any case I haven't found a browser yet that fixes the problem. GOG is very proactive with their cookies. I have the same problem when travelling. And sometimes, at irregular intervals, here in Germany too. From time to time GOG changes the language settings by themselves, even though I have set the language to English. Even when I edit the Cookie by hand and set it to 'don't expire', GOG still overwrites it from time to time. Which is really annoying - I have set the language to English, after all, because I want it to be English. And not German or Russian or Spanish. But apparently GOG is convinced that their algorithms know better what their customers want than those customers themselves.

Either that, or it's one of the many many bugs that will be fixed right after Christmas and Easter were on the same day.
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kohlrak: Cookie's probably tied to the IP. Without the cookie, i'll ask your browser.

Hang on, i'll go write something really stupid and simple quick to test this theory.

EDIT: Here we go, guys. Click here and post your results
That feeds back that my setting is en-gb. However the gog website is all in German as I am in Germany right now. It worked fine up until the point when I brought call of Juarez, then it changed language and currency. It's on an iPhone browser, and it's only gog which this happens. I can check a laptop Wednesday evening to see if the same thing happens on Firefox.
Just set the setting back to English and it saved it, not sure for how long though.
Posted November 05, 2018
low rated
avatar
kohlrak: Cookie's probably tied to the IP. Without the cookie, i'll ask your browser.

Hang on, i'll go write something really stupid and simple quick to test this theory.

EDIT: Here we go, guys. Click here and post your results
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nightcraw1er.488: That feeds back that my setting is en-gb. However the gog website is all in German as I am in Germany right now. It worked fine up until the point when I brought call of Juarez, then it changed language and currency. It's on an iPhone browser, and it's only gog which this happens. I can check a laptop Wednesday evening to see if the same thing happens on Firefox.
Just set the setting back to English and it saved it, not sure for how long though.
I stand corrected, then. It must be basing it on IP, then. Might be that the only permanent like solution is a SOCKS server, which, from my understanding of the UK's internet, is a royal pain in the bottom, where it wouldn't be mostly anywhere else in the world.

EDIT: To clarify, running servers in the UK is often a problem with constantly changing IPs and things. If you can set up an SSH server, the general idea would then be to establish a tunnel then set your browser's proxy settings to use that tunnel.
Post edited November 05, 2018 by kohlrak
Posted November 05, 2018
low rated
My browser reports: de,en;q=0.9,en-US;q=0.8

I'll test on a different browser and different computer and different country when travelling again.


But actually it shouldn't matter what the browser reports about location or language settings. GOG has a language setting in their own settings. Which means they should stick to the setting that the customer selected there, no matter where the customer is. Otherwise, why bother having that setting at all?
Post edited November 05, 2018 by Lifthrasil
Posted November 06, 2018
low rated
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Lifthrasil: My browser reports: de,en;q=0.9,en-US;q=0.8

I'll test on a different browser and different computer and different country when travelling again.

But actually it shouldn't matter what the browser reports about location or language settings. GOG has a language setting in their own settings. Which means they should stick to the setting that the customer selected there, no matter where the customer is. Otherwise, why bother having that setting at all?
Expiring cookies (which need to be a thing for security reasons), IP changes (cookie disassociation?), etc.
Posted April 21, 2021
low rated
I think that it is a browser problem.
Posted May 06, 2021
low rated
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Thomasrive: I think that it is a browser problem.
Suppose you want to enter a site about traveling and countries, without specific difficulties that are common, for example, cookies or maybe the automatic change of the local language on the site during a trip. In that case, I recommend https://www.travelsafe-abroad.com/ with which you can surf without such problems. Your native language will be automatically charged to the local one. Still, you will find out something interesting about the country you want to travel to. Maybe you are already there and looking for some exciting activities. I hope I could help you.
Post edited May 06, 2021 by wood19
Posted July 24, 2021
low rated
This is definitely an annoying GOG issue. It's particularly a problem if you browse with VPNs as every time GOG detects a new country it not only defaults to the currency of that country but also the language no matter how many times you tell it to yours. It's another stupid design flaw where developers think they know best.
Posted July 24, 2021
low rated
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PromZA: This is definitely an annoying GOG issue. It's particularly a problem if you browse with VPNs as every time GOG detects a new country it not only defaults to the currency of that country but also the language no matter how many times you tell it to yours. It's another stupid design flaw where developers think they know best.
Yep, it’s never going to get fixed either, nothing here does.
Posted July 24, 2021
low rated
avatar
PromZA: This is definitely an annoying GOG issue. It's particularly a problem if you browse with VPNs as every time GOG detects a new country it not only defaults to the currency of that country but also the language no matter how many times you tell it to yours. It's another stupid design flaw where developers think they know best.
It is not happening for me when I'm logged in all the time, i.e. not cleaning cookies and not logging out. Country change occurs only when logging in from said country or trying to buy something and going to checkout. Otherwise it always stays in country I originally logged in from and using VPN doesn't change anything automatically.
Posted July 24, 2021
low rated
avatar
PromZA: This is definitely an annoying GOG issue. It's particularly a problem if you browse with VPNs as every time GOG detects a new country it not only defaults to the currency of that country but also the language no matter how many times you tell it to yours. It's another stupid design flaw where developers think they know best.
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ssling: It is not happening for me when I'm logged in all the time, i.e. not cleaning cookies and not logging out. Country change occurs only when logging in from said country or trying to buy something and going to checkout. Otherwise it always stays in country I originally logged in from and using VPN doesn't change anything automatically.
It will do. I was in Europe recently and it was fine, up until a point, might have been going to a game page, or adding something to basket or something like that, but it just changed the whole website, language, currency etc. And it won’t change back no matter what options you use. That’s with cookies left on, even though I normally erase everything at end of session.
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This is my favourite topic
Community
General discussionTravel abroad and GOG cookies(18 posts)(18 posts)
(18 posts)