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This is my favourite topic
Posted February 04, 2015
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moonshineshadow: Really annoying. That is why I always download the bonus stuff at once. And hope that my backup disk never dies on me or I'll be screwed ;-)
You can always back it up twice.
Posted February 04, 2015
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moonshineshadow: Really annoying. That is why I always download the bonus stuff at once. And hope that my backup disk never dies on me or I'll be screwed ;-)
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Grargar: You can always back it up twice.
Yeah. Perhaps I'll do that when I get a new external drive since the one I have is almost full :D
Posted February 04, 2015
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mrkgnao: I just did, in the only way that I know that has a reasonable chance of getting a reply, namely posting in a thread that Judas reads.
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HypersomniacLive: In the hope that he'll have an answer or that he'll look into it?
If he can (and may) answer, I'm sure he will.
Posted February 04, 2015
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HypersomniacLive: We could always ask GOG...
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mrkgnao: I just did, in the only way that I know that has a reasonable chance of getting a reply, namely posting in a thread that Judas reads.
Rights holder request is the reason we pulled that soundtrack.

That's the reason we pull ANY bonus.
Post edited February 04, 2015 by JudasIscariot
Posted February 04, 2015
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JudasIscariot: Rights holder request is the reason we pulled that soundtrack.

That's the reason we pull ANY bonus.
The question he asks is why is it pulled from users' accounts? Games aren't pulled from our accounts when they are removed from sale.
Posted February 04, 2015
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Grargar: The question he asks is why is it pulled from users' accounts? Games aren't pulled from our accounts when they are removed from sale.
I'll risk a guess that the "Included FREE goodies" label has something to do with it. According to that label, we don't actually pay any money for them. Then again, if we don't pay any money for them, one has to wonder what exactly does one pay for in the case of Wasteland 2 Digital Deluxe Edition Upgrade (and other such cases), since the content one gets for their money is not in-game related and is also labelled as "Included FREE goodies".
Posted February 04, 2015
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HypersomniacLive: I'll risk a guess that the "Included FREE goodies" label has something to do with it. According to that label, we don't actually pay any money for them. Then again, if we don't pay any money for them, one has to wonder what exactly does one pay for in the case of Wasteland 2 Digital Deluxe Edition Upgrade (and other such cases), since the content one gets for their money is not in-game related and is also labelled as "Included FREE goodies".
It's a... royal mess.
Posted February 04, 2015
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As I already told. GOG has made a contract with the right holder but the customer also has made a contract and the contract contains the bonus material as well (and it was advertised as such) if it was not excluded anywhere. Otherwise it would be like me buying a car and the seller after a year is coming to me wanting back the radio built into the car. If I find the time I will search the GOG terms if such case is anywhere mentioned otherwise it simply is not legal to reclaim part of a sold item without giving back the money. Not that I really want to keep that SOundtrack but it is a principle thing.
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HypersomniacLive: I'll risk a guess that the "Included FREE goodies" label has something to do with it. According to that label, we don't actually pay any money for them. Then again, if we don't pay any money for them, one has to wonder what exactly does one pay for in the case of Wasteland 2 Digital Deluxe Edition Upgrade (and other such cases), since the content one gets for their money is not in-game related and is also labelled as "Included FREE goodies".
Not true. The important term is not "FREE" but "INCLUDED". The goodies were included while advertising for the product we paid money for. (maybe we had not bought it without the included goodies?). So they normally cannot be excluded without breaking contract!
Post edited February 04, 2015 by MarkoH01
Posted February 04, 2015
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JudasIscariot: Rights holder request is the reason we pulled that soundtrack.

That's the reason we pull ANY bonus.
The real question , when GOG put the soundtrack as bonus, did you have the right holders authorization ?

Because as mentioned above removing content from user account ,(free or not isn't the matter) ; it was advertised with this content ,and removing it from user account is just a bad pratice. (note ; i'm not an expert in laws , but that doesn't sound good)

If GOG didn't have the authorization, that's a different matter, and pretty much understandable , but still.... :/
Post edited February 04, 2015 by DyNaer
Posted February 04, 2015
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MarkoH01: As I already told. GOG has made a contract with the right holder but the customer also has made a contract and the contract contains the bonus material as well (and it was advertised as such) if it was not excluded anywhere. Otherwise it would be like me buying a car and the seller after a year is coming to me wanting back the radio built into the car. If I find the time I will search the GOG terms if such case is anywhere mentioned otherwise it simply is not legal to reclaim part of a sold item without giving back the money. Not that I really want to keep that SOundtrack but it is a principle thing.

[...]
If any consumer laws don't allow it, it doesn't matter if such a GOG's terms have such a clause.
And as you say, it's a matter of principle and respecting the law, if the extras are to one's liking or not is irrelevant.


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MarkoH01: [...]

Not true. The important term is not "FREE" but "INCLUIDED". The goodies were included while advertising for the product we paid money for. So they cannot be excluded without breaking contract!
I think you misunderstood. I'm not saying that it's ok or true, I'm guessing that any arguments made might use that sort of reasoning.
I can understand some content being excluded from future sales, but from past purchases? I don't think that's legal, may have to look into what EU law says.


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Grargar: It's a... royal mess.
Don't even get me started with Obsidian.
Posted February 04, 2015
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Grargar: The question he asks is why is it pulled from users' accounts? Games aren't pulled from our accounts when they are removed from sale.
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HypersomniacLive: I'll risk a guess that the "Included FREE goodies" label has something to do with it. According to that label, we don't actually pay any money for them. Then again, if we don't pay any money for them, one has to wonder what exactly does one pay for in the case of Wasteland 2 Digital Deluxe Edition Upgrade (and other such cases), since the content one gets for their money is not in-game related and is also labelled as "Included FREE goodies".
My guess is a lot simpler:
- They probably don't have a bit in the user account database that marks whether the game was bought before or after the bonus removal.

If I'm right, they could work around that:
1) On bonus removal, make the removed bonus a standalone "dummy" DLC
2) On bonus removal, give that "dummy" DLC to all the people who own the game
3) Do not offer the "dummy" DLC for sale, so all new game buyers do not get the bonus.

But that sounds like a lot of work and Galaxy is more important.
Posted February 04, 2015
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MarkoH01: As I already told. GOG has made a contract with the right holder but the customer also has made a contract and the contract contains the bonus material as well (and it was advertised as such) if it was not excluded anywhere. Otherwise it would be like me buying a car and the seller after a year is coming to me wanting back the radio built into the car. If I find the time I will search the GOG terms if such case is anywhere mentioned otherwise it simply is not legal to reclaim part of a sold item without giving back the money. Not that I really want to keep that SOundtrack but it is a principle thing.
[...]
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HypersomniacLive: If any consumer laws don't allow it, it doesn't matter if such a GOG's terms have such a clause.
And as you say, it's a matter of principle and respecting the law, if the extras are to one's liking or not is irrelevant.
There are some things you CAN exclude via special terms even if they are normally included and some you cannot so it is not THAT easy.

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HypersomniacLive: I think you misunderstood. I'm not saying that it's ok or true, I'm guessing that any arguments made might use that sort of reasoning.
I can understand some content being excluded from future sales, but from past purchases? I don't think that's legal, may have to look into what EU law says.
I only wanted to say that this kind of argument would not work I never assumed that this was your opinion.

I just had another thought. The right holder once gave permition to GOG to give the bonus material to the end user. The end user got the right to use it (without any time limit) so the right holder does not have any say about the things which are already sold to the end user. The right holder therefore can only request to stop selling the material but not force the end user to stop using it (which he did by exluding the material from the "shelf"). Something is definitely very wrong and GOG really should say why they are allowed to do so or why the right holder has anything to say about products which are already sold to the end user.
Post edited February 04, 2015 by MarkoH01
Posted February 04, 2015
high rated
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mrkgnao: My guess is a lot simpler:
- They probably don't have a bit in the user account database that marks whether the game was bought before or after the bonus removal.

If I'm right, they could work around that:
1) On bonus removal, make the removed bonus a standalone "dummy" DLC
2) On bonus removal, give that "dummy" DLC to all the people who own the game
3) Do not offer the "dummy" DLC for sale, so all new game buyers do not get the bonus.

But that sounds like a lot of work and Galaxy is more important.
If this is the case, how can I see when I purchased a game by clicking on it? Shouldn't that two pieces (content and date of purchase of them) be linked together?
If they're not, then GOG is doing an even poorer job than I thought.
Posted February 04, 2015
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mrkgnao: My guess is a lot simpler:
- They probably don't have a bit in the user account database that marks whether the game was bought before or after the bonus removal.

If I'm right, they could work around that:
1) On bonus removal, make the removed bonus a standalone "dummy" DLC
2) On bonus removal, give that "dummy" DLC to all the people who own the game
3) Do not offer the "dummy" DLC for sale, so all new game buyers do not get the bonus.

But that sounds like a lot of work and Galaxy is more important.
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HypersomniacLive: If this is the case, how can I see when I purchased a game by clicking on it? Shouldn't that two pieces (content and date of purchase of them) be linked together?
If they're not, then GOG is doing an even poorer job than I thought.
They know when you purchased the game, but they probably don't have the logic to "hide" a specific bonus based on comparing that date to the date of the bonus removal. This logic is what I referred to as the "bit".

You can either:
1) Perform the logic on-the-fly, every time a user clicks on the game (slower, but requires less memory)
2) Perform the logic once and remember it in a "bit" (faster, but requires more memory)

So much for software engineering 101.
Posted February 04, 2015
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mrkgnao: They know when you purchased the game, but they probably don't have the logic to "hide" a specific bonus based on comparing that date to the date of the bonus removal. This logic is what I referred to as the "bit".

You can either:
1) Perform the logic on-the-fly, every time a user clicks on the game (slower, but requires less memory)
2) Perform the logic once and remember it in a "bit" (faster, but requires more memory)

So much for software engineering 101.
OK, I see now.

I'm inclined to think that if extras get removed due to this, then GOG is clearly overstepping and not giving a flying kite that they do. I'm seriously going to have to see what EU law says about this.


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MarkoH01: There are some things you CAN exclude via special terms even if they are normally included and some you cannot so it is not THAT easy.

[...]
Not sure I know about this. Could you elaborate? Specifically how that can apply here?
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This is my favourite topic
Community
General discussionThe (28304 posts) (28304 posts) 
(28304 posts)