Dear gog staff,

I appreciate your work. The recent survey, however, is bad. I understand you wish to develop a data-driven and user-oriented product, but the very length and complexity of the survey mean that the feedback you'll get is limited to only a fraction of people who can actually go through it - that skews your sample a lot, all the results from those who do fill it out will offer a perspective from a very limited user group.

Link to the survey for those who do not know about it: https://www.smartsurvey.co.uk/s/HPZGG3/

Regards,
0ritfx

If you send out a survey to 1000 people which were randomly chosen and you get something like 1050 answers back then the results will be skewed. Btw, you are not the first one who posted the link. The survey is already useless now.

LOL.

It's been discussed quiet a lot already in this thread https://www.gog.com/forum/general/gog_survey_1/page1

I haven't received any emails about the survey, but interestingly I've seen a different link posted by someone else. I wonder if it's randomized somehow or if they "improved" the survey in the meantime.

Maybe the links are unique to the individual?

No. The other still shows as completed.

It was "improved" by sharing the link to the survey in a certain Discord channel of a competing platform. Whatever GOG tried to get out of this survey is completely useless now anyway.

That the link is different is interesting - it might mean that they'll be able to look at the responses from the original sample separated from everyone who followed a link on the forum.

That would make it easier to wed out duplicate surveys from posted links or attempts to skew the results by answering the survey multiple times yourself.

I thought the survey was pretty good. Getting in-depth feedback from "top customers" sounds like a good idea. If the survey by its nature weeds out customers who don't give enough of a crap to actually spend the 10-15 minutes it takes, no big loss. I'd even call that a feature.

Oh, if only GOG interacted more with their user community..

Really? Congrats. The OP just skewed the next survey.

That is the previous link:

https://www.smartsurvey.co.uk/s/7F3DKH

That's factually untrue. The code at the end is different in this link than in the one in my email. It's also different from the one posted in another thread.

EDIT: The surveys are not identical. They are similar, but not identical.

I just realized this.

You may be right though, because my email link was the same as the old posted link, and comparing them they are different.

I doubt it. They most likely saw that more people answered the old version than they expected. And now the same thing happens again.

You can't realistically expect that none of the hundreds/thousands people they send it to will not share link to anonymous survey available without any authorization. If this was the case they would use some restrictions.