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New Piñatas • New Deals • Last Chances


The final 72 hours of Piñata Madness are here, and the mystery-sale bonanza grows bigger – today brings exciting new Piñatas and hot new offers!

If you haven't tried your luck yet, now's the time with new additions to the pool. These include: Baldur's Gate: Enhanced Edition 1 & 2, SWAT 4, Vampire: The Masquerade – Bloodlines, NEO Scavenger, Wasteland 2, This War of Mine.
Plus all things Homeworld with Homeworld 1 & 2 Remastered, Deserts of Kharak, as well as the long-gone expansion – Homeworld: Emergence.

If you're not the type to smash Piñatas, there are new great games on sale right now so make sure to give it a browse – and while you're here, check out the Carmageddon 20th Anniversary Sale at 75% off!


--Original announcement--
Piñata Madness is back – meaning excitement, mystery, and exceptional deals on some of our favorite hand-picked titles.




What is Piñata Madness?
For $3, you can buy and smash your own digital Piñata, each holding one of 100+ mystery games worth anywhere from $5.99 all the way up to $44.99.
Visit your <span class="bold">Pinata hub</span>, where can buy, open, and see everything Piñata Madness!
Just like real-life Piñatas, they'll bring you joy, surprise, and reward. Unlike real-life Piñatas, ours drop really good games instead of candy – games like Pillars of Eternity, Shadow Warrior 2, Heroes of Might and Magic, Victor Vran, and more!
It's a great way to broaden your horizons and try out games you otherwise wouldn't, knowing you're always getting a deal that's worth it. And if you already own every game included in our Piñatas, each game you drop will be a giftable code so you share the joy with your friends.







Weekly Megasale
If you'd rather know exactly you're getting, check out the Weekly Megasale featuring great deals up to -90% on some of our favorite titles including Darkest Dungeon, Shadowrun: Hong Kong, Heroes of Might and Magic III, and more!



The Piñata Madness and Weekly Megasale last until August 21, 2017, 9:59 PM UTC.
Don't buy Pinatas, then GOG will see the sale was a bust, and try something new next time, which might be preferable. Apparently it has been profitable before which is why Pinatas came back. (How many Pinata sales have we had? Is this just the second?)
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Onsdag: I liken this somewhat to going to see a movie. Imagine a movie theater that normally sells tickets for $7 advertises a special movie event, saying something like:

"For $3 you can come and watch any one of 200+ randomly selected movies. These movies will bring you joy, surprise, and reward. Our movies are really good and hand-picked - you can expect to see such movies as [a very brief list of triple A and highly rated and acclaimed titles is given]. It's a great way to broaden your horizons and try out movies you otherwise wouldn't, knowing you're always watching a movie that's worth it."

[snip]

Whatever the case, scenario, or reasoning, you legally, morally, and ethically have the right as a consumer to walk out of that theater and demand a refund, or to see a different film instead. Whether or not you fully "understood what you were agreeing too and you bought anyway." That is your right. No shame involved. You also have the right to decide and stay in the theater and finish watching the film. No shame involved either.

Same goes for this Pinata event.
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SpiderFighter: Except that you knew going in that there was a chance you would be dissatisfied. Not to mention that, since this situation doesn't exist in the real world, it's a strawman anyway.

I don't have a problem either way (people being allowed to receive refunds or not), but I did grow up in the 1970s, where "grab bags" were a thing at flea markets and corner Mom-n-Pop stores. You paid anywhere from $0.25 to $1.00 and what you got was what you got, period. You knew there was a risk going in, and so there was no argument or hard feelings if what we got wasn't what we'd hoped for.

I said I don't have a problem with GOG's decision to allow to receive refunds or not, and I don't. However, the self-entitled attitude of many of them seems ridiculous to me. Purchasers don't have the right cry "foul!" in the outcome when they knew the risks entering into the agreement. Moreover, when they clicked that "purchase" button, purchasers were legally admitting as much, and it would be completely within GOG's rights to refuse refunds (as most other "mystery game" sites do).

(Edited typo)
Except it DOES exist in the real world. You have those rights in any theater - or any place of business for that matter. No gimmicky sales events required. If you are not satisfied with your purchase, for whatever reason, you have certain legal rights to demand a refund. And the fact is that you DIDN'T know going in what you could expect to receive (good or bad), except those things specifically enumerated by the advertisement itself.

Edit: And the ironic thing is GOG staff have come into this very thread and agreed with me, pretty much saying that customers can ask for a refund for any reason, and even encouraging some people to get in touch with support to get taken care of. Yet some people still seem to think that it is somehow wrong, legally or morally, to request a refund. Go figure.

See posts #402 for example:

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DiegoPonga: Thank you very much, guys from GOG. These things make you a reliable store.

How can I ask for this refunds and my free Piñata?
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elcook: Just contact our support via contact form at https://support.gog.com/hc/en-us/requests/new
and #459

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drd7of14: Hey elcook,

I was wondering what titles were included in the refund for being valued under the $3 on sale, at time of pinata purchase. I have a few games, but I didn't know if any of them were included, since the sales prices have since been adjusted.

I do remember having at least 1 that was under $3, and then a bunch others that were $2.99.
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elcook: If you're in the US you shouldn't be affected by this issue - it was for regional pricing in different regions.
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DeadFishEye: There is a possibility for thematic piñatas? For example, piñatas which only "contain" games of the same genre?
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elcook: We'll definitely think about adjusting next Pinatas, and maybe adding genres or themes, etc. Thanks for the feedback.
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MarkoH01: Which is the case for EVERY game purchased on GOG according to GOG's own TOC.
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elcook: That's correct, but not all users are aware of it, that's why I wanted to confirm it here.
Post edited August 19, 2017 by Onsdag
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tfishell: Don't buy Pinatas, then GOG will see the sale was a bust, and try something new next time, which might be preferable. Apparently it has been profitable before which is why Pinatas came back. (How many Pinata sales have we had? Is this just the second?)
Yep . The first one was in 2015. http://www.pcgamer.com/gog-has-an-indie-sale-and-also-virtual-pinatas/

off topic , but i'd like to see Viva Pinata on Gog
Post edited August 19, 2017 by Painted_Doll
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Croyzers: Then gets refunds for all the broken worthless crap that GOG have selected to be included in this sale.
What "broken worthless crap"? Somebody might like games you don't like, of course.

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Painted_Doll: Yep . The first one was in 2015. http://www.pcgamer.com/gog-has-an-indie-sale-and-also-virtual-pinatas/
Thanks. So I guess it's profitable enough, otherwise they wouldn't keep doing it.

I guess I have enough self-control, lack of interest in the selection, and straight up lack of money/trying to save money to not bother gambling. :P

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MrGrimmX: I am severely disappointed in a few users who complain about losing a 3$ game lottery.. First off, if you guys are adults.. Shame on you.. You understood what you were agreeing too and you bought anyway.. Some retard up there was comparing this to minorities not getting a fair shake.. This sale was good and it was fun.. and if you can't man up on a 3$ bad draw, then don't play.
Agree with the sentiment. (though there may be some kids here) Don't play, have patience and save your money for a known - -50%, - 75%, etc. - discount in the future. WTF about minorities not getting a fair shake; was the user a Black Lives Matter activist? :P
Post edited August 19, 2017 by tfishell
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SpiderFighter: .... and it would be completely within GOG's rights to refuse refunds (as most other "mystery game" sites do).
(Edited typo)
But only if they changed their TOS or stated that clearly on checkout.
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MrGrimmX: I am severely disappointed in a few users who complain about losing a 3$ game lottery.. First off, if you guys are adults.. Shame on you.. You understood what you were agreeing too and you bought anyway.
Oh, in general I would say you are right. You know that you are gambling and you know that you might end up with a game that is not your cup of tea.

But when you buy two pinadas at the start of the Pinada-Sale, thus have not a real clear picture of what you can get and what not and then end up with two games that cost exactly as much as a pinada or at least only 30 cent more, well... then I reserver the right to be not happy at all, because this is stupid.

Especially when on of those games (Armikrog) is so damn buggy it is not funny anymore.

I wish GOG would us at least give the option to gift those games to other GOG users in case I really don't like them.
Post edited August 19, 2017 by AngryAlien
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AngryAlien: But when you buy two pinadas at the start of the Pinada-Sale, thus have not a real clear picture of what you can get and what not and then end up with two games that cost exactly as much as a pinada or at least only 30 cent more, well... then I reserver the right to be not happy at all, because this is stupid.
Well yes, no one can take away your right to not be happy, we don't have a thought police yet. It's people who willingly enter into a gamble, and then throw a fit because they lost. That's the nature of a gamble, and why I haven't bought any pinatas on sale. With my luck I'd end up with something like Gone Home, and even 3$ is too expensive for a software I will never run.
Too bad that Hellblade: Senua's sacrifice and The Observer are not in the piñatas.
So if GOG in the future put on a new piñata sale but did all of the following:

1. Allowed people to select an OS preference.
2. Took account of genre preferences.
3. Made sure that the refund policy was stated very clearly in all piñata related materials.
4. Made sure no games had a lower historical price than $5.
5. Made sure no games had a lower current price than $10.

Would there still be some people complaining? Unfortunately I think there would.
Post edited August 19, 2017 by Kristian
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HiPhish: Well yes, no one can take away your right to not be happy, we don't have a thought police yet. It's people who willingly enter into a gamble, and then throw a fit because they lost. That's the nature of a gamble, and why I haven't bought any pinatas on sale. With my luck I'd end up with something like Gone Home, and even 3$ is too expensive for a software I will never run.
Well, my complaint was not about getting a game I don't like. First, that is a risk that should be clear for everyone taking part in this gamble and second, maaaybe I end up with a game I would have never bought, but that I actually like. So that is fine.

I was complaining because I've not only got two games I absolutely hate (again, that is fine) and of which one is terribly buggy (not fine), but because both games are in the sale anyways and cost exactly as much as a pinada. Say what you want, but I think this is really stupid.
Hey dear GOGers, i want just to ask one question if someone can enlighten me. One of the games i got from a pinata was pillars of ethernity. However i thought that i got the lowest tier edition ( that being the Hero Edition). However, it seems i got none of the goodies included in it, with the exception of the menual. In addition, none of the editions available for sale on gog is listet as owned by me. Dont get me wrong, i am not comlaining. I am just not sure if it is a bug, or the copys destributed through the pinatas are editions not officially sold on GOG. Thank you in advance. :)

Cheers
Post edited August 19, 2017 by obi4ammama
I would like to add that I do realize there will be some people who 'game' the system and may continually keep requesting refunds until they get exactly what they want. I personally disagree with and would discourage such behavior. But just because there are a few bad apples who abuse the system does not mean that the system itself is bad and should be removed. There are consumer protection laws for very good reasons. Go into any business and ask what their "return policy" is and most will happily explain what rights you have with returning/refunding a purchase - no questions asked. Some will provide cash refunds; others in-store credit. Some will require the product returned unopened or unused, in good condition, or simply don't care what condition it's in as long as it's returned. Some require the product returned within a certain timeframe - such as 10 days or 30 days. Some products - like food - can't really be returned by the customer unused, but the restaurant/grocer will still likely refund the consumer. And some won't accept returns. All of these criteria, and whether they are acceptable or not, are determined between the consumer and seller, and are based upon and upheld by local, state, national, and even international laws regulating such contracts.
I'm lost... What are the arguments about? What I get, with comments:
A) Pinata Mystery Sale is good/not good. It's obviosly welcome by one (I enjoy it) or considered bad(<your reason here>) by others. The latter are free to not participate, right?
B) Quality of game. Very bad, bad, OK, good, superb. Pool is undisclosed, but see A)
- Refund/don't refund. (the most painful point for me). I consider refunding against the spirit of the *Mystery*(not your ORDINARY) sale. I'm afraid it worsens the quality of the pool. You break the rules if you refund a no-winner lottery ticket, right? Accept the risk if you gonna play (A).
C) Is it Gambling/no gambling? All the same to me unless I, as a buyer, participate in a criminal activity. To the best of my knowledge I do not.
D) GoG is not transparent (with refunds? gambling? game pool?). I accept it, it's part of the game, though I'd live to know it.
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obi4ammama: Hey dear GOGers, i want just to ask one question if someone can enlighten me. One of the games i got from a pinata was pillars of ethernity. However i thought that i got the lowest tier edition ( that being the Hero Edition). However, it seems i got none of the goodies included in it, with the exception of the menual. In addition, none of the editions available for sale on gog is listet as owned by me.
I own the hero edition (it's listed for me as owned), only have the manual as a goodie, and that's exactly what's listed on that page as the full extent of included goodies.

If you saw more goodies listed, I suspect you weren't actually looking at the hero edition.
Post edited August 19, 2017 by gogtrial34987
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obi4ammama: Hey dear GOGers, i want just to ask one question if someone can enlighten me. One of the games i got from a pinata was pillars of ethernity. However i thought that i got the lowest tier edition ( that being the Hero Edition). However, it seems i got none of the goodies included in it, with the exception of the menual. In addition, none of the editions available for sale on gog is listet as owned by me.
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gogtrial34987: I own the hero edition (it's listed for me as owned), only have the manual as a goodie, and that's exactly what's listed on that page as the full extent of included goodies.

If you saw more goodies listed, I suspect you weren't actually looking at the hero edition.
you are right. sorry for the dumb question. However, by me it is not listed as owned. on the store page. A little bug i guess :). Thank you for the reply/