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General discussionPiñata Madness – Last Chance, New Mysteries and Deals(700 posts)(700 posts)
(700 posts)
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This is my favourite topic
Posted August 18, 2017
New Piñatas • New Deals • Last Chances


The final 72 hours of Piñata Madness are here, and the mystery-sale bonanza grows bigger – today brings exciting new Piñatas and hot new offers!

If you haven't tried your luck yet, now's the time with new additions to the pool. These include: Baldur's Gate: Enhanced Edition 1 & 2, SWAT 4, Vampire: The Masquerade – Bloodlines, NEO Scavenger, Wasteland 2, This War of Mine.
Plus all things Homeworld with Homeworld 1 & 2 Remastered, Deserts of Kharak, as well as the long-gone expansion – Homeworld: Emergence.

If you're not the type to smash Piñatas, there are new great games on sale right now so make sure to give it a browse – and while you're here, check out the Carmageddon 20th Anniversary Sale at 75% off!


--Original announcement--
Piñata Madness is back – meaning excitement, mystery, and exceptional deals on some of our favorite hand-picked titles.




What is Piñata Madness?
For $3, you can buy and smash your own digital Piñata, each holding one of 100+ mystery games worth anywhere from $5.99 all the way up to $44.99.
Visit your <span class="bold">Pinata hub</span>, where can buy, open, and see everything Piñata Madness!
Just like real-life Piñatas, they'll bring you joy, surprise, and reward. Unlike real-life Piñatas, ours drop really good games instead of candy – games like Pillars of Eternity, Shadow Warrior 2, Heroes of Might and Magic, Victor Vran, and more!
It's a great way to broaden your horizons and try out games you otherwise wouldn't, knowing you're always getting a deal that's worth it. And if you already own every game included in our Piñatas, each game you drop will be a giftable code so you share the joy with your friends.







Weekly Megasale
If you'd rather know exactly you're getting, check out the Weekly Megasale featuring great deals up to -90% on some of our favorite titles including Darkest Dungeon, Shadowrun: Hong Kong, Heroes of Might and Magic III, and more!



The Piñata Madness and Weekly Megasale last until August 21, 2017, 9:59 PM UTC.
Posted August 16, 2017
"However, to land a game that was known to be so completely bug ridden it wouldn't even launch - then that's simply ridiculous."

In this case you issue is with a game being on GOG in the first place. GOGs curating practices have been hotly debated on these forums many timed. I myself am of the opinion that they should be much more liberal with regards to genres etc

Buggy messes are a different matter entirely.

But the curating issue is really orthogonal to the piñata issue.
Posted August 16, 2017
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Yezemin: d) Withdrawal Right: we give you the right to withdraw from a purchase of GOG content without charge and for any reason within 30 days after you bought that GOG content, IF it has not been downloaded, streamed, activated or used in any way before then. If any of those things happen then your withdrawal right is lost.
I'm afraid opening pinata may count as "activating *it*", as you buy pinata, not the game inside.
Posted August 16, 2017
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Croyzers: You bought your lucky dip and you are happy with the contents. Fine. I'm glad it's worked out for you.

When other people have gone into the lucky dip, they've essentialy put their hands into a garbage dump and pulled out an old banana skin. Having bought 4 of those Pinata's, and pulled out 4 of the proverbial banana skins, I was less than happy. Judging by this thread, the same has happened to others. To me, that's shady.
Again... out of the 5 Piñata I bought I got 3 games I wouldn't have bought (2 of which I already own on Steam, the other 1 having abysmally low ratings) and 2 games that I could have bought at the exact same price without the gambling part.

So I threw 5 coins into the "garbage dump" and got 3 banana peels and 2 coins back.

The only difference? I read the rules, I knew I would most probably leave with banana peels, and I still gave it a try, because it's fun and reminds my of my childhood. There's nothing shady about this, we were CLEARLY told we would get a random game, and that's exactly what we got.

Again, I pointed out a few drawbacks that made this less fun than it could have been (and look, GOG actually acted on it, and fast!) - but that's just a simple matter of better PR, not of shady business.

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Croyzers: Customers have the right to refunds if the haven't touched the goods, however, they probably didn't know about it as it was only confirmed by GOG late in this thread. Heck, a lot of people saw this as a gamble and probably thought that refunds don't apply in this case. Granted, it may have been unintentional on GOG's part, but that's what people thought. Gog must have been aware that people thought this - if they did, then it's shady. If they didn't, then GOG have been extremely niave - not the customers.
People usually read the TOC when they use a service. If they don't, yes... it's their own fault if they don't know about the incredibly generous refund policy GOG offers.

And nothing in the Piñata rules even remotely hinted at the TOC not applying to this. Which, to be true, isn't just "not shady", it's actually a high risk for GOG of people playing foul (and the reason I will most definitely not file for a refund just because I'm not thrilled about what I got out of a mystery bag).
Posted August 16, 2017
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Croyzers: Customers have the right to refunds if the haven't touched the goods, however, they probably didn't know about it as it was only confirmed by GOG late in this thread. Heck, a lot of people saw this as a gamble and probably thought that refunds don't apply in this case. Granted, it may have been unintentional on GOG's part, but that's what people thought. Gog must have been aware that people thought this - if they did, then it's shady. If they didn't, then GOG have been extremely niave - not the customers.
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Yezemin: This is not true. It's been part of their TOC for years. And they state clearly that the 30 day refund policy pertains to all purchases on GOG as long as you don't download them. It was that way during the last mystery sales, too (there've been 4 or 5 before this one).

So people complaining is because they didn't read the TOC not because GOG forgot to tell them they could refund. They simply saw no need because it's already there for everyone to see. While there's a lot of cases where GOG shows an appalling lack of communication, this is not one of them.
I'm sorry, I see it differently: you "touch" the product when you break the Pinata.
You're given an unknown product for a fixed price. And product is the Pinata, not the game it hides.
If I don't like the game I get(not because of technical reasons but because I don't want to play it) then how the event is different from buying/refunding until I get a game from my wishlist (costing times more than Pinata) for the price of a Pinata? It effectively make the price of all games equal to 1 Pinata. I honestly don't get such a business model...

Edit: And GoG will protect itself against losses by reducing the Pool to low-priced games only. This is not what I want - I want to be able to win high-valued games. Getting a garbage I'd not play is fine with me. It's luck(or the lack of it), OK?
Post edited August 16, 2017 by i_ni
Posted August 16, 2017
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Kristian: What is this about about exhausting keys? The GOG staffer that was here earlier seemed to imply that there was no such thing? Has he been unambiguously contradicted by another GOG staffer? If not why do people think it is thing? How would you know such a thing?

Edit:

To clarify I am referring to this post: https://www.gog.com/forum/general/the_pinata_madness_sale_starts_now_98cd1/post298/?staff=yes
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wanderer_27: Quite easy.

I bought several Pinatas yesterday Evening - one at a time over a period of several minutes - 4 of them where duplicates of games I already have on GOG.

https://www.gog.com/forum/general/pinata_tracker/page1

Is a list of the games that were available - the ones tagged (OUT ?) are games I do not have on GOG, and so I should have gotten one of those instead of the 4 duplicates I got.

This morning I ran across the post you just referenced, and thinking they had fixed things, bought another Pinata.
Another duplicate - in fact one of a game I had just gotten a refund for as being a duplicate.

So, if the Pool is effectively endless, I should have gotten one of those 41 games tagged as (OUT ?) and not a duplicate (5 in all since yesterday).

If they really aren't out of Keys, then . . .
So you got games that were already in your GoG library at the time of purchase and not just different versions? That should not happen according to the FAQ unless you already own all games available. This certainly sounds like a bug as there are no keys allocated and all games should be available till the end on an ongoing basis. The only problem is we don't know on what basis the games are allocated and whether you have an equal chance of getting them. This is why I don't like to try new things from the start. Rather let it run till the last day so all bugs are [hopefully] sorted.

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SpiderFighter: I'd be curious to hear what happens, if you're willing to post a follow-up, please.
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gamesfreak64: Thats strange cause if you buy the game for you own account they can see if you own it and this should prevent getting a game you already own.
Long while ago with the first pinatas i had different games and no doubles , but i bought them for my own account.
As for getting a game that would be 1 usd or 1 euro lower then what i paid for the pinata i would not mind that much to me... afteral you get a game you dont have, i would only complain if i got unusable games ( games you own)

Anyway they handled it very well and quite fast so i can say i am pleased with the support and have no complaints.

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Croyzers: Yeah, I agree with you. The money involved in one sale isn't huge. For me though , it's the principle behind this sale that stinks - which to me is worth my free time.

I never thought I would see the day that somebody would write that about GOG, and I would actually agree with them.
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gamesfreak64: Like i replied in my previous reply: i had some pinata things and they handled it very well, its a while ago and i havent had to refund or change anything ( i alway select my things carefully cause i am online to buy games and collect games not for asking refunds ( seems many steam users ask refunds for any silly reason, i jhave a lot of casual games at steam and only asked for refund once because i cant read russian and the game should have been in english)
and once a while you have to take ' your lossess' like you said, thats why at steam i get unknow games i am not sure of only if they are 50 cents to 1.5 euros ( donut and coffee are more expensive) so at extreme low price i dont complain if a game sux that was at sale for 99 cents :D

Anyway back on topic :i am a very carefull guy that always triplechecks, and today i made one silly click mistake and clicked the deadlight game that was offered free, it sounded familair but i thought lets take and try and see what it is
but i owned the game already, anyway i have the free gift code but it will expire i guess so i let the free code expire.

check screenshot
I don't know why you're complaining. I've taken stuff I already own before. No biggy. You can either let it expire or give the code away.
Posted August 17, 2017
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IFW: https://www.gog.com/games?price=discounted&amp;sort=date&amp;page=1

Except for the pre-orders all of these are part of the sale - 3 pages worth of games (change page at the bottom; "1 of 3")
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finkleroy: Thanks, but I'm talking about the list, as opposed to the grid. The list shows each game's genre. I don't know if there's no link to the list because this is a megasale, or if this is going to be regular thing, but if it's going to be a regular thing, the number of games I buy will dramatically plummet, as I don't have the patience to check every single game's store page just to find out what genre it's in. There are too many genres in which I'm completely disinterested, for example, all types of RPGs and platformers.
All you have to do for that is change VIEW: AS GRID option to VIEW: AS LIST.
The option is at the upper right corner of the screen, next to ORDER BY.
Posted August 17, 2017
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Kristian: GOG is not Steam. GOG Connect is a nice, but limited, extra service they offer that as others have pointed out undoubtedly requires them expending business, legal and technical resources. They obviously deem it worthwhile to expend those resources on GOG Connect as it exists now. But I doubt a massive expansion of GOG Connect to cover any and all games in any and all situations including all sales makes any business(or technical) sense at all.

GOG checking your ownership of games on Steam is very much the exception as is. Indeed with GOG Connect it up to the user to take the initiative.

GOG never guarantees that you don't own a game before elsewhere. Nor should they be expected to. There is no reason to expect any more in that regard when it comes to piñatas than normal sales of games. It doesn't matter if it is Steam, Origin, UPlay, Google Playstore, PSN, physical releases etc. The same principle applies.

Edit:

I am responding to this post btw: https://www.gog.com/forum/general/the_pinata_madness_sale_starts_now_98cd1/post424
well if refund work, with games you haven't downloaded, then there's no problem I guess.
Posted August 17, 2017
Making me addicted to buying Pinatas and then making them not show up immediately after purchase. Why you do this, Satan? (I'm satisfied with most of the games though, or I wouldn't keep buying them)
Post edited August 17, 2017 by FlyingUnicorn
Posted August 17, 2017
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finkleroy: Thanks, but I'm talking about the list, as opposed to the grid. The list shows each game's genre. I don't know if there's no link to the list because this is a megasale, or if this is going to be regular thing, but if it's going to be a regular thing, the number of games I buy will dramatically plummet, as I don't have the patience to check every single game's store page just to find out what genre it's in. There are too many genres in which I'm completely disinterested, for example, all types of RPGs and platformers.
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Yezemin: The big sales never have these lists unless there's bundles/collections. And then only for the bundles/collections. So I'm afraid you won't get one for this sale.

The next regular weekly sale should have one again.
This is a weekly sale, even though it's called a mega weekly sale, which isn't really so mega, and not one of the BIG sales with 500 or 1000 games so it should have a link.

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Croyzers: I'm looking at the FAQ at: https://support.gog.com/hc/en-us/articles/115004458369-Pinata-Madness-FAQ

There is only 1 mention of refund, and that is if you have a duplicate Pinata.

If that's an acceptable level of communication to you on refunds - so be it.
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Yezemin: I wasn't talking about the FAQ. If I was I would have mentioned it. I was talking about the GOG User Agreement.

I'm quoting verbatim:

d) Withdrawal Right: we give you the right to withdraw from a purchase of GOG content without charge and for any reason within 30 days after you bought that GOG content, IF it has not been downloaded, streamed, activated or used in any way before then. If any of those things happen then your withdrawal right is lost.

I don't know about you, but I always read a store's user agreements before signing up. Of course, everyone has to decide that for himself. But in my opinion if you don't read read it you don't have any right to complain about not knowing something that is stated there.
I did read the user agreement and also thought it didn't cover this mystery sale. So clearly the problem isn't with people not reading it.
Posted August 17, 2017
I got Master of Magic. What a terrible waste of three dollars.
Posted August 17, 2017
Hello, i just bought a pinata, and it gave me Tyranny:commander edition, but i already had tyranny way back when i pre-ordered it, so i dont understand how i got this duplicate , could someone help?
Posted August 17, 2017
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Croyzers: What has been extremely shady from GOG, is that not everyone will have known about refunds.
...
Gog have profited from these people. That is shady.
GOG have made this information available repeatedly on their site, in the forums, on Facebook, in e-mails, and probably a number of other places I don't look at. It's ridiculous to think that they should hold people at gunpoint and refuse to sell them anything until they've read every FAQ and news posting. There's an expression that goes back to the time of Romans: caveat emptor. Buyers have a responsibility to inform themselves before they buy. And the information is easy to find for anyone who takes a moment to look for it.

And, for crying out loud, GOG will refund you even if you didn't know about the policy when you bought it, unless you did something stupid like download the game before asking for a refund.
Posted August 17, 2017
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Elay01: Hello, i just bought a pinata, and it gave me Tyranny:commander edition, but i already had tyranny way back when i pre-ordered it, so i dont understand how i got this duplicate , could someone help?
This is due to a known bug were owning one edition doesn't mark other, lesser editions as owned, in particular when you pre-order. You can contact support, they are usually pretty good about this kind of thing: https://support.gog.com/hc/en-us/requests/new
Post edited August 17, 2017 by Kristian
Posted August 17, 2017
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Elay01: Hello, i just bought a pinata, and it gave me Tyranny:commander edition, but i already had tyranny way back when i pre-ordered it, so i dont understand how i got this duplicate , could someone help?
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Kristian: This is due to a known bug were owning one edition doesn't mark other, lesser editions as owned, in particular when you pre-order. You can contact support, they are usually pretty good about this kind of thing: https://support.gog.com/hc/en-us/requests/new
Thank you very much will do :)
Posted August 17, 2017
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deossima: I got Master of Magic. What a terrible waste of three dollars.
Give it a shot. It's really still a stellar game, even with nostalgia goggles off.
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This is my favourite topic
Community
General discussionPiñata Madness – Last Chance, New Mysteries and Deals(700 posts)(700 posts)
(700 posts)