Posted December 17, 2017
high rated
You think having to waste 3 minutes of your precious time - or not so precious, if you spend more than 10 minutes a day on these forums - on having to fill out an endless series of craptchas in order to access your legally purchased games, you should try accessing your Humble library from within the People‘s Republic Of China.
You see, not too long ago, gog would also require you to fill out a craptcha in order to redeem keys. Luckily, the Chinese higher ups have realised that google is the devil‘s spawn, so they block the shit out of it. Which is cool if you want to set a sign against Silicon Valley imperialism, but unfortunately, it also prevented you from redeeming your keys, since the craptcha wouldn‘t even show up. It was a massive pain in the ass, as you‘d either have to use a VPN or send detailed instructions on how to redeem a key on gog to your mom back in a non-Great Firewall‘d country. But for the most part things worked fine, at the very least you could access your library without hassle. And ever since gog opened a Chinese storefront, they - THANKFULLY! - got rid of craptcha altogether. Instead we get this really cool minigame where you have to fit a missing puzzle piece into the right spot. Fun!
Unfortunately, Humble has gone in the opposite direction...
As soon as you try to log in - that is: EVERY TIME you log in! - you‘re greeted with a craptcha. Unless you‘re in China, of course. You log in, you get the spinning wheel of death and you wait, wait, wait for a craptcha that will never ever show. You‘re literally locked out of your account. You literally can not access your legally purchased games. Thanks, IGN! Thanks, google! Or should I say: screwgle!
The funny thing is: Humble now offers regional prices in Chinese Yuan. You‘d expect the small matter of a potential userbase of 1.5 billion people being unable to use their platform due to their choice of challenge-response authentication provider would be of some concern to them, so I took the liberty to take this up with Humble support.
But since you made it this far: I‘m giving away a gog copy of "Return To Castle Wolfenstein" for no particular reason whatsoever. No rules per se, just let me know whether you‘re in or not. Winner will be drawn on christmas eve (so make sure you enter by the end of the 23rd) via random.org. If I don‘t like the person random.org draws, I will continue drawing people on random.org until I come across someone I like. Please note that "Return To Castle Wolfenstein" is prohibited in Germany, so German users are explicitly verboten from participating. Protip: I can‘t stop you from switching your location to some other place in order to circumvent this arbitrary restriction, so don‘t do that, mmmmkay? I wash my hands in innocence.
You see, not too long ago, gog would also require you to fill out a craptcha in order to redeem keys. Luckily, the Chinese higher ups have realised that google is the devil‘s spawn, so they block the shit out of it. Which is cool if you want to set a sign against Silicon Valley imperialism, but unfortunately, it also prevented you from redeeming your keys, since the craptcha wouldn‘t even show up. It was a massive pain in the ass, as you‘d either have to use a VPN or send detailed instructions on how to redeem a key on gog to your mom back in a non-Great Firewall‘d country. But for the most part things worked fine, at the very least you could access your library without hassle. And ever since gog opened a Chinese storefront, they - THANKFULLY! - got rid of craptcha altogether. Instead we get this really cool minigame where you have to fit a missing puzzle piece into the right spot. Fun!
Unfortunately, Humble has gone in the opposite direction...
As soon as you try to log in - that is: EVERY TIME you log in! - you‘re greeted with a craptcha. Unless you‘re in China, of course. You log in, you get the spinning wheel of death and you wait, wait, wait for a craptcha that will never ever show. You‘re literally locked out of your account. You literally can not access your legally purchased games. Thanks, IGN! Thanks, google! Or should I say: screwgle!
The funny thing is: Humble now offers regional prices in Chinese Yuan. You‘d expect the small matter of a potential userbase of 1.5 billion people being unable to use their platform due to their choice of challenge-response authentication provider would be of some concern to them, so I took the liberty to take this up with Humble support.
Hi,
As you may or may not be aware, google and all its services are blocked in China. Unfortunately, Craptcha is provided by google and therefore also blocked. Since filling out a Craptcha is required to log into an account, accessing my Humble library from China has become an impossibility. Could you please provide me with a way to directly access my library without having to go through "services" that actively prevent me from accessing my library? Thanks!
Best regards
The response came swiftly... As you may or may not be aware, google and all its services are blocked in China. Unfortunately, Craptcha is provided by google and therefore also blocked. Since filling out a Craptcha is required to log into an account, accessing my Humble library from China has become an impossibility. Could you please provide me with a way to directly access my library without having to go through "services" that actively prevent me from accessing my library? Thanks!
Best regards
Hello there,
Thanks for reaching out to Humble Bundle Support!
I am very sorry for the inconvenience that this has caused, but thank you for sharing your thoughts with us. I apologize but unfortunately here at Humble Support we are unable to circumvent CAPTCHA from being used on our website. I will make sure to pass your feedback along to the team.
Again sorry for the trouble, but thank you very much for passing your feedback along to us. Thanks again for reaching out to us, and for supporting our unique network of developers, gamers and charities! If you have any other questions or concerns, please don't hesitate to let me know and I will be happy to assist you again!
Kind regards
Well, gee, I want to thank you guys, you could've given me help, but you've given me so much more. I wish there was more of a punchline to this rant, other than a bunch of PR-rhetoric, but yeah, this is where you‘re at as a Chinese Humble customer: "Can‘t access your games? Whoops. We appreciate your feedback!“ Thanks for reaching out to Humble Bundle Support!
I am very sorry for the inconvenience that this has caused, but thank you for sharing your thoughts with us. I apologize but unfortunately here at Humble Support we are unable to circumvent CAPTCHA from being used on our website. I will make sure to pass your feedback along to the team.
Again sorry for the trouble, but thank you very much for passing your feedback along to us. Thanks again for reaching out to us, and for supporting our unique network of developers, gamers and charities! If you have any other questions or concerns, please don't hesitate to let me know and I will be happy to assist you again!
Kind regards
But since you made it this far: I‘m giving away a gog copy of "Return To Castle Wolfenstein" for no particular reason whatsoever. No rules per se, just let me know whether you‘re in or not. Winner will be drawn on christmas eve (so make sure you enter by the end of the 23rd) via random.org. If I don‘t like the person random.org draws, I will continue drawing people on random.org until I come across someone I like. Please note that "Return To Castle Wolfenstein" is prohibited in Germany, so German users are explicitly verboten from participating. Protip: I can‘t stop you from switching your location to some other place in order to circumvent this arbitrary restriction, so don‘t do that, mmmmkay? I wash my hands in innocence.