It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Community
General discussionSupport not responding(3 posts)(3 posts)
(3 posts)
Pages:
1
This is my favourite topic
Posted December 20, 2020
I submitted a refund request on december 10 and no response yet. I received an automatic email, which i responded to.

I have 2 copies of cyberpunk (i bought the game before launch, then i got my hands on a collector's edition), so i want to refund my digital copy.

At least they can display the queue on the request page, or something...
Posted December 20, 2020
avatar
Rupert_HU: I submitted a refund request on december 10 and no response yet. I received an automatic email, which i responded to.
Right now they are completely swamped with refund requests. If you've responded to the automatic email confirming that you want a refund, all you can do is wait:-
https://www.gog.com/forum/general/expected_delays_in_support_replies
Post edited December 20, 2020 by AB2012
Posted December 20, 2020
avatar
Rupert_HU: I submitted a refund request on december 10 and no response yet. I received an automatic email, which i responded to.
avatar
AB2012: Right now they are completely swamped with refund requests. If you've responded to the automatic email confirming that you want a refund, all you can do is wait:-
https://www.gog.com/forum/general/expected_delays_in_support_replies
I understand that. Christmas, covid, cyberpunk, etc... I don't complain if there is some indicator that they don't forgot about my ticket, or totally ignored it.
I guess i wait more, or start playing and keep the collector's edition code.
Pages:
1
This is my favourite topic
Community
General discussionSupport not responding(3 posts)(3 posts)
(3 posts)