Posted December 18, 2020
I had to once again ask for GOG support today, of which I've received none so far.
Here's the situation:
For the past (almost) 2 months GOG had the files needed to update Kingdom Rush and Kingdom Rush Frontiers which are currently both outdated and unplayable. I know this for a fact because it was confirmed that they have the files through my ticket. This is regarding both galaxy and manual installers.
So here's the deal:
1. GOG won't give me a refund for these games, because I've bought them years ago, even though they don't work as they should.
2. GOG won't update these games by themselves, even though they have all the files, because they don't care.
3. There are these endpoints, through which developers can push these updates by themselves, but it either doesn't work, or developers don't have access to these endpoints.
https://docs.gog.com/updates/
https://docs.gog.com/offline-installers/
https://docs.gog.com/bc-quick-start/
https://docs.gog.com/faq/#builds
So what are my options here?
Why is GOG so incompetent and inept when it comes to updating games?
Here's the situation:
For the past (almost) 2 months GOG had the files needed to update Kingdom Rush and Kingdom Rush Frontiers which are currently both outdated and unplayable. I know this for a fact because it was confirmed that they have the files through my ticket. This is regarding both galaxy and manual installers.
So here's the deal:
1. GOG won't give me a refund for these games, because I've bought them years ago, even though they don't work as they should.
2. GOG won't update these games by themselves, even though they have all the files, because they don't care.
3. There are these endpoints, through which developers can push these updates by themselves, but it either doesn't work, or developers don't have access to these endpoints.
https://docs.gog.com/updates/
https://docs.gog.com/offline-installers/
https://docs.gog.com/bc-quick-start/
https://docs.gog.com/faq/#builds
So what are my options here?
Why is GOG so incompetent and inept when it comes to updating games?
Post edited December 18, 2020 by ChrisGriffin