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General discussionReview system is abysmal(18 posts)(18 posts)
(18 posts)
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This is my favourite topic
Posted November 30, 2018
I just wrote a review, trying to cram as much as I wanted to within 1500 characters (which is terrible) and breaking it up into paragraphs to avoid a wall of text. GOG didn't care. Not only did it smoosh everything together into aforementioned wall, but now I can't find a way to edit the review either. Who designed this?
Post edited November 30, 2018 by TentacleMayor
Posted November 30, 2018
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TentacleMayor: ... Who designed this?
Somebody who is not paid enough, maybe?
Posted November 30, 2018
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TentacleMayor: I just wrote a review, trying to cram as much as I wanted to within 1500 characters (which is terrible) and breaking it up into paragraphs to avoid a wall of text. GOG didn't care. Not only did it smoosh everything together into aforementioned wall, but now I can't find a way to edit the review either. Who designed this?
Someone who doesn't like well working, customer friendly websites: GOG.
Posted November 30, 2018
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TentacleMayor: ... Who designed this?
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Trilarion: Somebody who is not paid enough, maybe?
Or is paid way more than they deserve :D
Posted November 30, 2018
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TentacleMayor: ... Who designed this?
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Trilarion: Somebody who is not paid enough, maybe?
To be fair, their resource is spent on getting the endless sales pages up, I mean we are at about 3 a day now, so it's hardly likely they have any spare time to fix things.
Posted November 30, 2018
Apart from sporadic complaints in the forum, there seems to be no advanced notice — correct? No notice before the review is composed, or sent, to explain the flat formatting?

If I ever write a review, after several comments like these, I will remember the complete lack of whitespace (and that really annoying conversion of the plaintext ampersand character into the hypertext &amp code), and try to make it as legible as possible.

No doubt an executive decision was made to cram all testimonial text into blocks. It's probably much simpler to transmit across the various platforms (smartphones, PCs, etc.) without spending a lot of resources to improve it. Cost-benefit failed to win approval.

But still, it would be a good idea to tell reviewers how their review will look, before they have no opportunity to amend it!
Posted November 30, 2018
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nightcraw1er.488: so it's hardly likely they have any spare time to fix things.
Well, there's two very good rebuttals to that:

1) It didn't need any 'fixing' before they broke it - and a lot of other things - for no reason for the 10th Anniversary. They could have simply left the site in the good state it used to be in, and it wouldn't need fixing now.

2) They still don't need to 'fix' it; they just need to rollback the site to the state it was in pre-10th Anniversary. 'Fixing it' instead of rolling back would just leave all the other issues intact, and hence would be counterproductive.
Posted November 30, 2018
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nightcraw1er.488: so it's hardly likely they have any spare time to fix things.
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Ancient-Red-Dragon: Well, there's two very good rebuttals to that:

1) It didn't need any 'fixing' before they broke it - and a lot of other things - for no reason for the 10th Anniversary. They could have simply left the site in the good state it used to be in, and it wouldn't need fixing now.

2) They still don't need to 'fix' it; they just need to rollback the site to the state it was in pre-10th Anniversary. 'Fixing it' instead of rolling back would just leave all the other issues intact, and hence would be counterproductive.
Considering how the site has become and more broken over time (reviews, forum, main page, mixes etc. And not just the 10th anniversary), do you really want them do anything? You can guarantee that they will roll back and break several other things. I believe it is called refuckturing.

To note, M$ have just done this with hotmail, again. What a crap interface, big blobby colors with less room for the emails I want to see. Uuurrgh! Not much point giving feedback on it and giving the tech department a laugh though.
Posted November 30, 2018
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TentacleMayor: Who designed this?
Morons, obviously.
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scientiae: If I ever write a review, after several comments like these, I will [...] try to make it as legible as possible.
Lol, why bother? Clearly, legibility is of no concern to either gog or the Gwentheads their website (presumably) caters to. Might as well go all the way: Get rid of capitalisation and punctuation as well. I'm sure it will make your reviews look much more modern.
Posted November 30, 2018
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Trilarion: Somebody who is not paid enough, maybe?
Someone who hasn't been around for about 10 years, more like. ;)
Posted November 30, 2018
FFS... GOG please fix shit instead of breaking more things then you fix!
Posted November 30, 2018
How do you even find your own reviews? I submitted one, and don't know if it's actually there or not.
Posted November 30, 2018

Post edited December 02, 2018 by Fairfox
Posted December 01, 2018
This isn't a new problem. It's an issue that existed before the redesign.
Posted December 01, 2018
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Fairfox: i dont do reviews
for teh gud of others
They might be helpful though for others who speak your strange language.
Gog could include a language option "Fairfoxian".
Post edited December 01, 2018 by morolf
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This is my favourite topic
Community
General discussionReview system is abysmal(18 posts)(18 posts)
(18 posts)