I also remember a time when gog would provide quick and efficient support.

As opposed to nowadays, where it is apparently sufficient to open up a laughable thread that basically goes "So sorry, guise! We haev mucho work!", then immediately LOCK the thread (so you won't receive any angry feedback or get your low effort post appropriately low rated) and then go ahead and LOCK every thread where people rightfully complain about waiting for a refund for weeks on end, pointing them to the locked thread instead in a very transparent effort to stifle criticism.

I'm still amazed the support drones don't have enough manpower to process refund requests in a timely manner, but they have enough manpower to janitize their forums. Don't forget: this forum has no moderators per se. Forum moderators are entirely made up of support staff (and maybe one community mod who hasn't yet fled in terror). So every time you see a thread regarding Cyberpunk refunds locked and read a comment from a moderator about how they're doing this to "avoid spam", remember that they should be busy processing refund requests instead.

This is really unfortunate and feels immediately relatable: I too am out of a job. It's been 5 months now.

I wish companies were more humane and realize that this is wishful thinking. Resentful does not begin to describe it.

True, and a few years ago the GOG forums had a reputation of a rather chill place, where "grown-ups" had some cool and level-headed discussions, not like the mess the Steam community for instance often is.

That has sadly completely turned around, nowadays the GOG community is seen as whiny and bitching, a place of negativity.

That said, there are still a lot of people here who offer help in a friendly and calm way of someone seeks it - not like some other places where people asking questions can brace themselves for a barrage of insults first.

A relic from the past :)

Holy shit, that was TheEnigmaticT? Damn.

The one who made that tweet? No, that was Konrad. TET's name is Trevor Longino.

And darn well said, your earlier post (#43).

Me I just accepted it.

I go back and forth between Steam and GOG, though if a game is on both services I get the GOG one because of the DRM Free thing.

Also I HATED the sheer spam of shovelware indie games that's being released here every day, that I honestly don't care for the vast majority of them.

I miss the days when we got a steady stream of classic games.
I feel like people have the memories of fish because I remember a time when people were asking for a client. I think it was actually a part of the Community Wishlists.

Now the narrative is changed and suddenly people never wanted a Client?

Entirely different groups of people.

So what happened to those people? Are they satisfied with GOG Galaxy? Are they content with how it works and has that DRM Free option with it? They feel like they are content with GOG Galaxy even though according to some people here, Steam is a much better option when it comes to gaming clients.

You can download Offline Installers from GOG Galaxy you know.

Now that is something that I remember as being part of GOG for a long time already. I thought that was what the acronym stands for, Grumpy Old Gamers. ;P

I know some old regulars who left the GOG forums long ago because they couldn't stand the pigheadedness and bitching that often governed discussions like the aforementioned Steam vs. GOG threads. It wasn't all love, peace, and harmony back then either.

What are you even arguing for? You seem to completely talk past the posts you quoted. There are GOG customers who use and/or like Galaxy and others who don't. Like Cavalary said, competely different groups. The issues the latter group is having with Galaxy is not its existence but its priority over offline installers. The offline installers you can download via Galaxy will still be neglected and outdated sometimes compared to the Galaxy version.

Certainly. We had our share of trolls and scammers too. But we were also able to have a long and civilised discussion, even about difficult topics like religion. And people coming from Steam were surprised how calm and friendly people were here.

Galaxy was supposed to be completely optional. The problem is GOG has been trying various ways to push more users to using Galaxy. Some users have reported a lack of parity between offline installer and Galaxy version of certain games. Without enough backlash, GOG may ditch offline installers altogether.

There are no community mods. Apparently this is the first and only forum I ever encountered that has vigilante mods instead, since according to one of those supposed "community" mods they don't actualy moderate on behalf of either GOG or the community. Apparently they just moderate the forum on their own behalf.

There's literally only two reasons left for me supporting GoG at all:

1.) While their support for old games has gotten to be crap, they still do have quite a few old titles that aren't available anywhere else.

2.) Their stuff is still mostly DRM free.

But at this point I expect that even those reasons will fade away. I don't expect them to start getting rid of the old games they already have (well, unless "gamers" complain I guess), but I no longer expect them to keep digging for old greats. And they've made it very very clear that they want to push Galaxy for all users, so I don't expect DRM free to be a key feature in a few years.