Gog... I think this is your most pathetic release. Yet.

So do you mean to say you refuse to buy anything from GOG, until all you demands (above) are met?

I am not buying from GOG in order to make some kind of political statement. I am buying games from GOG whenever they offer games I want to buy, in a (DRM-free) format that I want to buy. If it becomes too hard or painful for me to buy such games from GOG in general, then I would start "boycotting", ie. not buying games, GOG.

Is it enough action from me that for now I will not be buying Hitman, as it apparently can't be played fully offline? Or are you demanding more action from me?

Are you really suggesting I should stop buying any games from GOG e.g. because there are bugs in the forum software, or because you feel GOG is not communicating well enough with the user community? Many other stores don't even have a forum, and I would keep buying from GOG even if they removed the whole forum. I consider it as an extra service, not the reason to buy (or not to buy) games from GOG.

And no, GOG rejecting Devotion is not a reason for me to stop buying games from GOG either. Why should it be? I bought Devotion from the publisher's own store instead.

"We would do everything to make the game available at GOG.com without DRM. The DRM-free aspect of GOG.com is one of our main features and we're really proud of it. The games we offer are probably already easy to get on torrent sites, but we believe gamers would prefer to buy their products legitimately than pirate them. They just need a good reason to buy those games and we give them those reasons by selling games at low prices, optimized to run on modern operating systems and adding great bonus materials."

-Adam Oldakowski

Remember this version of GOG? I sure do...

Not buying anything from GOG isn't for everyone, some people like myself will, for now, still get DRM-free games here, though I only buy at discounts. Of course if GOG has more situations comparable to the Hitman screw-up, that'll become fewer and fewer, but for now there are still DRM-free games here. (and I'm hoping Serious Sam 2 and 3 show up)

(also, not worth arguing with me over it frankly, very unlikely that I'll change my mind, but I understand if people want to reply to offer their own opinions)

The two most important things imo

I never had any expectations that all of those who think it's time to close their wallets would post here. We know most people don't even use the forum, either by never opening it or by reading without posting. Those people would silently leave and their purchases will be just as missed.
We will never know how many customers Gog will lose for this, but if there are enough Gog will have to react, in hopes of bringing most of them back.

So how will this affect future decisions about how far publishers are allowed to go on your platform? @GOG.COM An official statement would be nice. This is a SERIOUS issue.

I don't think so. GOG and their parent company have made some unbelievably bad PR decisions.

The fake shutdown stunt and the reaction that followed?
Regional pricing and the reaction that followed?
Issues around Galaxy, user profiles, privacy etc. and the reaction that followed?
Pulling some games from the store and the reaction that followed?
And of course stuff around Cyberpunk 2077, some earlier tweet scandals, and everything.

It seems sometimes that GOG is living in their own reality and can't really understand how things are seen in the eyes of their paying customers.

I absolutely agree. Most people simply buy the games they want and then go and play them - hopefully satisfied with their purchase. And if they aren't satisfied? Well, again - most of these will simply ask GOG for a refund, receive that refund, and then come back another time to buy another game...without bothering what dramas unfold in the forums.
Again: I absolutely agree. Do you know, what we also never will know?
How many new customers GOG won by releasing Hitman GOTY.
Or how many customers they won, even without taking into account this much awaited release.
You know - new customers that simply join on a daily base, as new customers do in every store on every average day of the week.

edit: forgot to put GOG in the "How many customers..." line.

It's not "review bombing" when the reviews give better information on what is actually locked behind online DRM than the game's store page.

If you start removing those reviews now, it will only make you look even worse, like you're actively trying to hide the truth of the product you're selling from customers.

Thank you for posting, and I really hope GOG and IO figure out how to make the majority of the game DRM-free. If not, remove it.

However I feel similar to Breja about the "review bombing".

"coming weeks" could be managements' way of hoping the anger will pass with time, but I don't think that will happen this time and I rather hope it doesn't.

Thanks for letting us know we've been heard. It remains to be seen what will come of this, but this is a good first step.

Of course this could have been easily avoided if the person who approved this release in the first place had applied an ounce of brain...

Hopefully you can persuade IOI to do the right thing and patch the game to work offline properly.

Sounds a purge of all those negative reviews is coming.

If you have a complaint, just refund! But don't leave a negative review, that's review-bombing.

Wtf happened to GOG.