chandra: Dear Community,
Thank you for your patience and for giving us the time to investigate the release of HITMAN GOTY on GOG. As promised, we’re getting back to you with updates.
We're still in dialogue with IO Interactive about this release. Today we have removed HITMAN GOTY from GOG’s catalog – we shouldn’t have released it in its current form, as you’ve pointed out.
We’d like to apologise for the confusion and anger generated by this situation. We’ve let you down and we’d like to thank you for bringing this topic to us – while it was honest to the bone, it shows how passionate you are towards GOG.
We appreciate your feedback and will continue our efforts to improve our communication with you.
Thank you for removing this game as many of us have explained why it has no place on a DRM-free gaming store. I appreciate your response, Chandra. That said, unfortunately despite your good response here so far, I feel this whole situation still begs more questions that we as customers deserve to have answered. In particular, I am really curious as to why this game came here in the first place in the state it was in.
I feel that, either way, it reflects quite poorly on GOG. That is, it seems to me that either GOG knew about how much content was online-gated, and decided to try to push through this release anyway, or, GOG didn't know/were somehow misled(?) about the amount of online-gated content (really, I would say ANY percentage is too much and NOT DRM-FREE, but I digress...), in which case this reflects very poorly on the "hand-picked curation" as how would they not be aware of the "live service" nature of this game?
I wonder if perhaps the game was only tested on a machine connected to Galaxy/the internet. Could whoever tests games here please do so on an entirely offline machine (yes, that means WITHOUT the Galaxy client!) to make sure that they indeed work DRM-free without any sort of "hidden" connection requirement? If any of you are having trouble finding the offline installers, they are hidden on the game pages using the browser, you have to select "offline backup installers" to find the download links for them. :)
I am passionate towards GOG, yes, but ONLY as a byproduct of being passionate about DRM-free gaming. If GOG keeps going in the DRM direction, I have no reason to stay here. And, no, unlike others, that doesn't mean I'll buy DRMed games somewhere else. I don't want to buy DRMed games anywhere! I want to buy DRM-free games. If I can't do it here, then there are smaller stores and developers who will at least give me that option. DRM-free gaming is what's important, not a corporation that I see as increasingly "corporate" (read: not a good thing).
Edited typo: had originally said "Galaxy the internet" without the "/" separating them. As much as GOG might like Galaxy to literally be the internet, we are fortunately not there yet :D