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low rated
I was selected to be a beta tester from the start (lucky me) and i fell in love with the application. But yes i dont do social media and i only created this account since my bug report seems to keep being ignored....however the critical glitch of refunding a game and yet retaining full access to game files which are playable as normal should have been fixed by now.

buy game (wallet cc doesnt matter) -> install-> refund request-> wait for approval of fund to wallet -> wallet fund loaded -> buy new game... and still have the old game properly installed and running well and can be repeated in an infinite cycle

Additional bugs is that games not in my steam or gog library show up EVEN AGTER I REBUILD MY ENTIRED LIBRARY

is this issue being worked on cus i see no progress in the previous bug reporting site
This question / problem has been solved by JackknifeJohnsonimage
high rated
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shoxs84: however the critical glitch of refunding a game and yet retaining full access to game files which are playable as normal should have been fixed by now.
That's how DRM free works. It relies on the users being honest and not performing software piracy/fraud.

You're supposed to uninstall the game when you refund it.
high rated
So you're complaining that DRM-free is, er, DRM-free?

You no longer have access to the game in your account, so you won't have access to updates and won't be able to download the installer again if you lose your backup copy, or didn't keep one around in the first place, and want to reinstall. The rest is based on trust.

Says a lot about the state of things and how much the proponents of DRM brainwashed gamers (and not only) that something like this can be brought up, that someone can't grasp the concept of no DRM, to the point of considering it a bug. (And let's not even talk about assuming that the client is needed.) Terrifying, honestly.
Post edited April 28, 2022 by Cavalary
Dude, you're asking for DRM in Galaxy/GOG, and you don't even realize it.

Terrifying, indeed.
We're monitoring the effects of the current update to make sure no one is using this policy to hurt the developers that put their time and heart into making great games. We may refuse refunds in such individual cases. We'd also let you know about any future adjustments in the voluntary Refund Policy in advance.
7. How often can I refund my games? Is there some sort of limit?
We trust that you're making informed purchasing decisions and will use this updated voluntary Refund Policy only if something doesn't work as you expected.
We reserve the right to refuse refunds, or only offer Wallet Funds conversions, in individual cases.
Please respect all the time and hard work put into making the games you play and remember that refunds are not reviews. If you finished the game and didn't like it, please consider sharing your opinion instead.
Also, please don't take advantage of our trust by asking for an unreasonable amount of games to be refunded. Don't be that person. No one likes that person.
https://support.gog.com/hc/en-us/articles/360006129837-GOG-Voluntary-Refund-Policy





https://www.gog.com/news/check_these_facts_and_numbers_about_gog (Apr 27, 2021)

https://www.gog.com/forum/general/heres_how_to_remove_permanent_forum_reply_notification
low rated

We're monitoring the effects of the current update to make sure no one is using this policy to hurt the developers that put their time and heart into making great games. We may refuse refunds in such individual cases. We'd also let you know about any future adjustments in the voluntary Refund Policy in advance.
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JackknifeJohnson:

7. How often can I refund my games? Is there some sort of limit?
We trust that you're making informed purchasing decisions and will use this updated voluntary Refund Policy only if something doesn't work as you expected.
We reserve the right to refuse refunds, or only offer Wallet Funds conversions, in individual cases.
Please respect all the time and hard work put into making the games you play and remember that refunds are not reviews. If you finished the game and didn't like it, please consider sharing your opinion instead.
Also, please don't take advantage of our trust by asking for an unreasonable amount of games to be refunded. Don't be that person. No one likes that person.
avatar
JackknifeJohnson: https://support.gog.com/hc/en-us/articles/360006129837-GOG-Voluntary-Refund-Policy



https://www.gog.com/news/check_these_facts_and_numbers_about_gog (Apr 27, 2021)

https://www.gog.com/forum/general/heres_how_to_remove_permanent_forum_reply_notification
We're monitoring the effects of the current update to make sure no one is using this policy to hurt the developers that put their time and heart into making great games.

honestly that is all i wanted to know and yes i have been responsible to the pt i only keep games i like and has no demo before hand ... good to know its been worked on cus i love gog and i dont want this to sink the damn platform!1
thanks!
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Cavalary: So you're complaining that DRM-free is, er, DRM-free?

You no longer have access to the game in your account, so you won't have access to updates and won't be able to download the installer again if you lose your backup copy, or didn't keep one around in the first place, and want to reinstall. The rest is based on trust.

Says a lot about the state of things and how much the proponents of DRM brainwashed gamers (and not only) that something like this can be brought up, that someone can't grasp the concept of no DRM, to the point of considering it a bug. (And let's not even talk about assuming that the client is needed.) Terrifying, honestly.
u got it wrong bro i just havent heard about it in anywhere and my concern was it was a glitch tat is soon to become a blow out exploit. i only inquired about it to know whether or not its being monitored ... but before , this wasnt the case. refunded games were wiped form hdd or or rather i knew it was gone cus i could not see the installation file

something changed and this was concerning to me since all my bug reports , contacting service has led to no one reaching out that they know and monitoring the situation
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shoxs84: however the critical glitch of refunding a game and yet retaining full access to game files which are playable as normal should have been fixed by now.
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pds41: That's how DRM free works. It relies on the users being honest and not performing software piracy/fraud.

You're supposed to uninstall the game when you refund it.
maybe i didnt notice it but in old gog i never had to do tat it was gone.... i would know i have 130+ games (excluding free ones)
Post edited April 28, 2022 by shoxs84
low rated
Gog dog hunts down and nibbles on the testes of refund abusers.

20:14
Attachments:
Post edited April 28, 2022 by §pec†re
low rated
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Dalthnock: Dude, you're asking for DRM in Galaxy/GOG, and you don't even realize it.

Terrifying, indeed.
not wat i was asking... i found this to be knew even if it was old knews i was simply inquiring as to wtf was going on tats all
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§pec†re: Gog dog hunts down and nibbles on the testes of refund abusers.
cute
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Cavalary: So you're complaining that DRM-free is, er, DRM-free?

You no longer have access to the game in your account, so you won't have access to updates and won't be able to download the installer again if you lose your backup copy, or didn't keep one around in the first place, and want to reinstall. The rest is based on trust.

Says a lot about the state of things and how much the proponents of DRM brainwashed gamers (and not only) that something like this can be brought up, that someone can't grasp the concept of no DRM, to the point of considering it a bug. (And let's not even talk about assuming that the client is needed.) Terrifying, honestly.
sadly i saw a situation where an early access game was still receiving the updates even after it was refunded!
i get the trust fact for those completed games but i honestly don't remember this an issue in old goh
Post edited April 28, 2022 by shoxs84
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§pec†re: Gog dog hunts down and nibbles on the testes of refund abusers.

20:14
You're still working hard to try and sell the idea that the GOGbear is a dog I see. What's with the timestamps by the way?
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shoxs84: u got it wrong bro i just havent heard about it in anywhere
That's the terrifying part.
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shoxs84: buy game (wallet cc doesnt matter) -> install-> refund request-> wait for approval of fund to wallet -> wallet fund loaded -> buy new game... and still have the old game properly installed and running well and can be repeated in an infinite cycle
I'm pretty sure if you did this enough times (say 10-20) they would just lock the account from being able to purchase. Or a note that the refund policy doesn't apply to you anymore due to excessive refunding and it's safer either you can't refund or you can't buy.