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General discussionProblem with ownership?(5 posts)(5 posts)
(5 posts)
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This is my favourite topic
Posted November 22, 2024
The games I recently redeemed are not showing up in the launcher. I need help resolving this as soon as possible. Could you please check?
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Posted November 22, 2024
Check your orders and settings tab, do you have the tickets? If you do, try an account refresh:


https://www.gog.com/user/refresh

If you don't try to contact support but it could take some time. Generally 24hs but at weekends probably on Monday you will receive a reply.
Good luck!!!!
Posted November 22, 2024
If your problem is with Galaxy, the GOG supposedly optional launcher, you would have better luck asking that in its dedicated forum section.
Post edited November 22, 2024 by vv221
Posted November 22, 2024
Why do you need Galaxy for anyways, some kind of human interaction thing? If not, don't bother with it and download the offline installers. GOG calls them "Backup" but that's more about how they treat em' over how useful they are.
Posted November 22, 2024
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k1lm1ster: The games I recently redeemed are not showing up in the launcher. I need help resolving this as soon as possible. Could you please check?
Have you tried closing Galaxy, fully (made sure the process isn't still running in the background). Then restarted it?

Other than that, you could click that Refresh link that was provided, which should at least show all your games in your web browser GOG library. That might then have a roll on effect for Galaxy.
Pages:
1
This is my favourite topic
Community
General discussionProblem with ownership?(5 posts)(5 posts)
(5 posts)