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Thanks Team GOG ^^
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emter_pl: ...
Thanks for explaining your point. Pre-approved payments and One Touch are two services that work in a different way, hence the misunderstanding.

We just updated the PayPal flow.

It now should enable all of you to use your PayPal balance/credits and we made sure that payments are one-time only. One Touch is still available as an option and works automatically if you already enabled it on your device.
Sorry to say, but I still can't pay.
I'm redirected to checkout.
One Touch is enabled.
Post edited August 02, 2019 by gixgox
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emter_pl: ...
Thanks for explaining your point. Pre-approved payments and One Touch are two services that work in a different way, hence the misunderstanding.

We just updated the PayPal flow.

It now should enable all of you to use your PayPal balance/credits and we made sure that payments are one-time only. One Touch is still available as an option and works automatically if you already enabled it on your device.
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gixgox: Sorry to say, but I still can't pay.
I'm redirected to checkout.
One Touch is enabled.
Me too.
I'm also redirected to checkout.
My One Touch is disabled.
I too can confirm that Paypal will now allow me to use my funds directly. Cool.

Still, this has been an eye opener: it's not the first time this has happened, and it probably won't be the last.
And what if next time it's something more serious? What if it's something not so easy to notice? Or what if i next time my complain isn't backed up by so many people?

Nah. I'm sticking to my plan: until i can see a change in the way GOG implements new features and handles our complaints, they won't see one more cent from me. (Besides, with nearly $160 already spent on their store, i've probably contributed more than most to line their pockets.)

Regardless, i'd like to thank everyone who added their 2 cents (or 20) to this thread - you guys are awesome!


For those who still can't pay, try using a private browser session (Ctrl+Shift+P on Firefox, Ctrl+Shift+N on Chrome).
Your problem now may have to do with cache or cookies.
Post edited August 02, 2019 by FurrySnowflake82
Well I suspect the redirect has something to do with blocking something called "https://cdn.siftscience.com/s.js". Because when I checked the browser console, there is a nice error showing up.

Laden fehlgeschlagen für das <script> mit der Quelle "://cdn.siftscience.com/s.js". 1ed804ac0bb9:1:1
unhandled_error
Object { err: "/graphql returned status 401\nf/<@.paypal.com/smart/buttons?locale.country=US&locale.lang=en&style.label=pay&style.layou t=horizontal &style.color=blue&style.shape=rect&style.tagline=false&style.height=36&components.0=button s&…", timestamp: "1564760965213", referer: "www.paypal.com", uid: "b1fa1b21ed_mtu6nde6mzy", env: "production" }
buttons:864:29043
Error: /graphql returned status 401
Post edited August 02, 2019 by moonshineshadow
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moonshineshadow: Well I suspect the redirect has something to do with blocking something called "https://cdn.siftscience.com/s.js". Because when I checked the browser console, there is a nice error showing up.
Jepp, NoScript BLOCKS PayPal-Checkout now, if the following scripts are blocked.

- siftscience.com
- braintreegateway.com

Nice job GOG, you trashed something, that worked for years without problems. Truely great... :(
high rated
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moonshineshadow: Well I suspect the redirect has something to do with blocking something called "https://cdn.siftscience.com/s.js". Because when I checked the browser console, there is a nice error showing up.

Laden fehlgeschlagen für das <script> mit der Quelle "://cdn.siftscience.com/s.js". 1ed804ac0bb9:1:1
unhandled_error
Object { err: "/graphql returned status 401\nf/<@.paypal.com/smart/buttons?locale.country=US&locale.lang=en&style.label=pay&style.layou t=horizontal &style.color=blue&style.shape=rect&style.tagline=false&style.height=36&components.0=button s&…", timestamp: "1564760965213", referer: "www.paypal.com", uid: "b1fa1b21ed_mtu6nde6mzy", env: "production" }
buttons:864:29043
Error: /graphql returned status 401
I found a solution for my case.

I use Privacy Badger to block trackers. Per tracker, I can set three levels of access: Fully block (RED), Allow but block cookies (YELLOW), Fully allow (GREEN).

My relevant settings earlier on (when checkout failed) were:
- www.paypal.com YELLOW
- cdn.siftscience.com RED

I tried several combinations of these (and other trackers) and the following finally worked:
- www.paypal.com GREEN
- cdn.siftscience.com RED

So it seems checkout now requires PayPal cookies to be allowed (wasn't the case before), but I can block cdn.siftscience.com and checkout still works (for me).
Thank you for fixing the issue GoG!
Can't check whether it's working now as there's currently nothing anymore that I would want to buy, but if it's as others say, then thanks a lot for listening and fixing it promptly!

Not quite quick enough for the Ankh promo, but I probably wouldn't have played it anyway, so I guess that's a good thing and the whole screw-up actually saved me some money. ;)
Tried on my side and it looks like it works like before.

Thanks to everyone that helped with this (users and GoG staff)
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mrkgnao: I tried several combinations of these (and other trackers) and the following finally worked:
- www.paypal.com GREEN
- cdn.siftscience.com RED
Thanks :-)
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moonshineshadow: Well I suspect the redirect has something to do with blocking something called "https://cdn.siftscience.com/s.js". Because when I checked the browser console, there is a nice error showing up.

Laden fehlgeschlagen für das <script> mit der Quelle "://cdn.siftscience.com/s.js". 1ed804ac0bb9:1:1
unhandled_error
Object { err: "/graphql returned status 401\nf/<@.paypal.com/smart/buttons?locale.country=US&locale.lang=en&style.label=pay&style.layou t=horizontal &style.color=blue&style.shape=rect&style.tagline=false&style.height=36&components.0=button s&…", timestamp: "1564760965213", referer: "www.paypal.com", uid: "b1fa1b21ed_mtu6nde6mzy", env: "production" }
buttons:864:29043
Error: /graphql returned status 401
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mrkgnao: I found a solution for my case.

I use Privacy Badger to block trackers. Per tracker, I can set three levels of access: Fully block (RED), Allow but block cookies (YELLOW), Fully allow (GREEN).

My relevant settings earlier on (when checkout failed) were:
- www.paypal.com YELLOW
- cdn.siftscience.com RED

I tried several combinations of these (and other trackers) and the following finally worked:
- www.paypal.com GREEN
- cdn.siftscience.com RED

So it seems checkout now requires PayPal cookies to be allowed (wasn't the case before), but I can block cdn.siftscience.com and checkout still works (for me).
Thank you so much. This is the solution for me too.
Can confirm that it's now working. And still in time for the half price sale I was waiting for. No redirect or blocking anything, using Firefox with Ghostery.

It is still asking to enable One Touch, but you can skip it by clicking "Not now".
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moonshineshadow: …blocking something called "https://cdn.siftscience.com/s.js". …
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mrkgnao: I found a solution for my case.

I use Privacy Badger to block trackers. Per tracker, I can set three levels of access: Fully block (RED), Allow but block cookies (YELLOW), Fully allow (GREEN).

My relevant settings earlier on (when checkout failed) were:
- www.paypal.com YELLOW
- cdn.siftscience.com RED

I tried several combinations of these (and other trackers) and the following finally worked:
- www.paypal.com GREEN
- cdn.siftscience.com RED

So it seems checkout now requires PayPal cookies to be allowed (wasn't the case before), but I can block cdn.siftscience.com and checkout still works (for me).
Good advice, thankyou!

I shall confirm this next time I purchase a game.
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moonshineshadow: Well I suspect the redirect has something to do with blocking something called "https://cdn.siftscience.com/s.js". Because when I checked the browser console, there is a nice error showing up.

Laden fehlgeschlagen für das <script> mit der Quelle "://cdn.siftscience.com/s.js". 1ed804ac0bb9:1:1
unhandled_error
Object { err: "/graphql returned status 401\nf/<@.paypal.com/smart/buttons?locale.country=US&locale.lang=en&style.label=pay&style.layou t=horizontal &style.color=blue&style.shape=rect&style.tagline=false&style.height=36&components.0=button s&…", timestamp: "1564760965213", referer: "www.paypal.com", uid: "b1fa1b21ed_mtu6nde6mzy", env: "production" }
buttons:864:29043
Error: /graphql returned status 401
avatar
mrkgnao: I found a solution for my case.

I use Privacy Badger to block trackers. Per tracker, I can set three levels of access: Fully block (RED), Allow but block cookies (YELLOW), Fully allow (GREEN).

My relevant settings earlier on (when checkout failed) were:
- www.paypal.com YELLOW
- cdn.siftscience.com RED

I tried several combinations of these (and other trackers) and the following finally worked:
- www.paypal.com GREEN
- cdn.siftscience.com RED

So it seems checkout now requires PayPal cookies to be allowed (wasn't the case before), but I can block cdn.siftscience.com and checkout still works (for me).
Tried this but the only thing that's changed is that I now get an endless loop of:

"Please wait...

sunshinecorp, we are waiting for verification of your payment attempt - please be patient as this may take a moment."