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General discussionPay with Paypal not working?(12 posts)(12 posts)
(12 posts)
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Posted September 15, 2019
Hello,

Been trying to order a game today and I can't seem to check out with Paypal. I get the Paypal pop-up, press pay, pop-up closes, GOG client does some processing and then my basket is not emptied and payment is not happening. I least not right now. I have tried 4 times now, hopefully I don't see it 4 time tomorrow on my account :-)

Anyone else experiencing the same? Game is Dragon Age - Ultimate Edition. Discounted for the momented.

Thanks.
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Posted September 15, 2019
Probably the problem is with blocking some scripts / cookies.
Check out the following post, perhaps that also works for you:

https://www.gog.com/forum/general/paypal_preapproval_upon_purchase/post112

[edit] At least for the website this should help... if you are using Galaxy, then no clue.
Post edited September 15, 2019 by moonshineshadow
Posted September 15, 2019
avatar
fuytters: Hello,

Been trying to order a game today and I can't seem to check out with Paypal. I get the Paypal pop-up, press pay, pop-up closes, GOG client does some processing and then my basket is not emptied and payment is not happening. I least not right now. I have tried 4 times now, hopefully I don't see it 4 time tomorrow on my account :-)

Anyone else experiencing the same? Game is Dragon Age - Ultimate Edition. Discounted for the momented.

Thanks.
Possibly something to do with new legislation and changes GOG etc have made to comply: https://www.gog.com/forum/general/bnew_authentication_protocol_for_card_paymentsb_3424f
Posted September 15, 2019
avatar
moonshineshadow: Probably the problem is with blocking some scripts / cookies.
Check out the following post, perhaps that also works for you:

https://www.gog.com/forum/general/paypal_preapproval_upon_purchase/post112

[edit] At least for the website this should help... if you are using Galaxy, then no clue.
Thanks. Same issue occurs both in browser and Galaxy client.
avatar
fuytters: Hello,

Been trying to order a game today and I can't seem to check out with Paypal. I get the Paypal pop-up, press pay, pop-up closes, GOG client does some processing and then my basket is not emptied and payment is not happening. I least not right now. I have tried 4 times now, hopefully I don't see it 4 time tomorrow on my account :-)

Anyone else experiencing the same? Game is Dragon Age - Ultimate Edition. Discounted for the momented.

Thanks.
avatar
Sachys: Possibly something to do with new legislation and changes GOG etc have made to comply: https://www.gog.com/forum/general/bnew_authentication_protocol_for_card_paymentsb_3424f
Thanks. But not sure how this would apply to Paypal. Also I haven't had any issues otherwise (other site/merchant) with Paypal last few days.
Post edited September 15, 2019 by fuytters
Posted September 15, 2019
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fuytters: Thanks. But not sure how this would apply to Paypal. Also I haven't had any issues otherwise (other site/merchant) with Paypal last few days.
No prob, figured it was worth mentioning due to the timing. I don't have a paypal account myself, so can't really be of any more use.
Posted September 17, 2019
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fuytters: Thanks. But not sure how this would apply to Paypal. Also I haven't had any issues otherwise (other site/merchant) with Paypal last few days.
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Sachys: No prob, figured it was worth mentioning due to the timing. I don't have a paypal account myself, so can't really be of any more use.
Problem solved. I had Paypal issue as well with Spotify - I updated my CC in Paypal which was about to expire and that resolved it. Now the discount on this game is gone, will have to wait for next time :)
Posted September 17, 2019
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Sachys: No prob, figured it was worth mentioning due to the timing. I don't have a paypal account myself, so can't really be of any more use.
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fuytters: Problem solved. I had Paypal issue as well with Spotify - I updated my CC in Paypal which was about to expire and that resolved it. Now the discount on this game is gone, will have to wait for next time :)
well thats a damned shame, at least you figured it out though!
- and at least it wasnt something that may affect your life beyond an entertainment factor! :)
Posted September 17, 2019
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fuytters: Problem solved. I had Paypal issue as well with Spotify - I updated my CC in Paypal which was about to expire and that resolved it. Now the discount on this game is gone, will have to wait for next time :)
Did you create a support ticket about this issue? If not, you can create one here. We'll see what we can do in this case :)
Post edited September 23, 2019 by Ashleee
Posted September 22, 2019
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fuytters: Problem solved. I had Paypal issue as well with Spotify - I updated my CC in Paypal which was about to expire and that resolved it. Now the discount on this game is gone, will have to wait for next time :)
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Sachys: well thats a damned shame, at least you figured it out though!
- and at least it wasnt something that may affect your life beyond an entertainment factor! :)
Surely I will survive :-)
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fuytters: Problem solved. I had Paypal issue as well with Spotify - I updated my CC in Paypal which was about to expire and that resolved it. Now the discount on this game is gone, will have to wait for next time :)
avatar
Ashleee: Did you create a support ticket about this issue? If not, you can create one http://bit.ly/GOGAccount
]here[/url]. We'll see what we can do in this case :)
Thanks for the support and offer. I assume the discount will return at some poin in time. Travelling for work quite a bit in the coming weeks, so not urgent.
Post edited September 22, 2019 by fuytters
Posted December 13, 2019
GOG is the only place where I have a payment issue with Paypal, the ONLY place. They just don't care about fixing it. Probably Paypal charges them too much and they just don't want to admit it.
Posted January 05, 2023
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fuytters: Hello,

If you are paypal user and you face a problem in commission calculation. Then must try Calculadora PayPal 2023. Me also use it from a long time.

Thanks.
Posted January 05, 2023
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jrapp: GOG is the only place where I have a payment issue with Paypal, the ONLY place. They just don't care about fixing it. Probably Paypal charges them too much and they just don't want to admit it.
No, that's not it. Most of us have no problem with Paypal (including me). Just used it again yesterday, works just fine.

In order for them to fix it, they would need to know what the problem is and if it's even based on their side.

Some firewalls currently block GOG scripts. According to a rumor they relocated the servers and some firewalls are not happy about that.
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Community
General discussionPay with Paypal not working?(12 posts)(12 posts)
(12 posts)