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Thanks for bearing with us in this thread. We’d like to announce that today we’ve introduced the addition of new installers, with implemented GOG Galaxy client.

Like Destro described it back in May, we decided to separate the „new" and „classic” installers, for your choice. So if you don’t care about the features like achievements or cloud-saves and don’t want to use GOG Galaxy, you can download the „Classic Game Installer", just like it was handled before. For games that have new installers, the default download view on „My account” will show the "GOG Galaxy Game Installers" - you will notice that, as it is visibly described in „My account” game view. To download the „classic” ones, just go to „Options" and choose „Classic Installers”.

The new GOG Galaxy Game Installers were added to +100 games - a selection of all games that make use of GOG Galaxy features. I'll post the current list of games with the new installers in a separate post.
Going forward, all new games that will use GOG Galaxy features, will now receive both GOG Galaxy Game Installer and Classic Game Installer.

Introduction of GOG Galaxy Game Installers doesn’t change anything in terms of keeping the Classic Game Installers up to date. As soon as we receive an update for any game, we will prepare an updated version of the classic installer, just like it was done in the past.

Edit: Pinned.
Post edited July 06, 2017 by fables22
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ZFR: I imagine the Galaxy one will be "default" on top, while the classic below it, or even under extras?
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MarkoH01: I am pretty sure adaliabooks will find a way to help users here with adalia fundamentals when the time has come (and he himself has enough time). He did so with GOG downloader links vs. normal download links so there should be a way to integrate this as well ... of course I cannot speak fopr him - but there is hope. :)
Without Adalia Fundamentals and Barefoot Essentials (and also gogrepo.py or lgogdownloader and MaGog, of course) the site would be so frustrating I'd have given up on it a long time ago. Says a lot. But yes, GOG will probably have to depend on these magnificent people to do the work, again.
Post edited May 12, 2017 by sunshinecorp
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timppu: I think you are just trolling suggesting the tools "should parse html pages", as in trying to figure out from the file descriptions if it is the classic or Galaxy version, especially as we don't know if there will be any common way GOG will describe it from now on.
No, how do you think that tools like DownThemAll or other downloaded too work ? They parse the HTML page to locate links to download, it's pretty common, nothing new or special.

If you can differentiate the two version then a tool should be able to do exactly the same, there is no magic here, unless Gog starts to hide the classic download links behind some captcha, but that unlikely to happen.
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Rixasha: 2) You already have multi-part installers. Add to them an extra part that is always named galaxy.bin. Make the installer notice if it is present, explain what it is and ASK NICELY if it should be installed at all. When you need to update galaxy, you just update this galaxy.bin, ONE FILE ON YOUR SERVERS, shared by every installer that wants it. One that NO ONE HAS TO DOWNLOAD AT ALL, is EASY TO SKIP by automated means, and DUPLICATES NO WORK for you. My second favourite.
That's the best solution I've seen so far (if technically feasible, I don't realy know since despite what GOG thinks, I'm not tech-savvy, I just hate bloody clients).
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Rixasha: 2) You already have multi-part installers. Add to them an extra part that is always named galaxy.bin. Make the installer notice if it is present, explain what it is and ASK NICELY if it should be installed at all. When you need to update galaxy, you just update this galaxy.bin, ONE FILE ON YOUR SERVERS, shared by every installer that wants it. One that NO ONE HAS TO DOWNLOAD AT ALL, is EASY TO SKIP by automated means, and DUPLICATES NO WORK for you. My second favourite.
This seems pretty good to me.
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Breja: 1) users will, before downloading, choose a version of the installer to download. How will that be different from choosing between downlading the offline installer and downloading Galaxy as it was so far? It's still the exact same choice that the user has to make. There's just a third, nonsensical option of choosing to download Galaxy with an offline installer of a game.
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Leroux: How are those supposedly clueless new GOG users going to deal with the confusion of even MORE options? ;P
Because most likely the default most visible download link will be for the Galaxy version of the installer, with the classic version being further down the page or in the extra section.

So new user will come click on the big download link without knowing or caring that there is another version available elsewhere.
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BKGaming: You may have missed my edit, if you allow a client that interacts with the internet (and by design other people) it is a huge security risk not to have the client update to fix any possible bugs before getting online.
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Serren: Spoken like a technical layman.

What makes your current version suddenly more vulnerable after an update is released? For that matter, what business is it of yours or GOG's what happens to anyone else's computers if they choose to disable auto-updates? This is all "use at your own risk".

I'll toss you a hint. Automatic software updates aren't what keep systems safe 99% of the time, proper administration is. Oh and crashing a program isn't a security hole, just an annoyance.
It hurts me to say this, but generally speaking, he's right. 70% of security is installing updates, and 29% of security is not installing buggy updates.

However, the inherent vulnerability of network shit is an even better argument in favor of STANDALONE INSTALLERS with all system/network shit disabled by default. You won't get hacked through an old buggy version of Galaxy if you don't have an old buggy version of Galaxy.

(And the #1 vector for old buggy versions of Galaxy would be the bundled game installers, because those are designed to be put in storage.)
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So in other words... Sit on the plan for a while then try and sneak it in again. What bugs me is that gog decided to insult their user's intelligence and con everyone with the whole 'noob friendly' angle instead of just stating (in more diplomatic terms) that they're desperate to ram galaxy down our throat's because it's what publishers want and they've spent a lot of money on it. It's clearly not to help new users when their concession involves yet another installer which will further compound the fictional user base that cannot comprehend how to download galaxy or somehow cannot see the adverts for it scattered everywhere.

You're still likely to end up having to jump through additional hoops to download the non-bloatware installer. Galaxy will remain optional but they'll make it as difficult as possible to avoid it and you'll be treated like a second class citizen for not using it and increasingly miss out on game features such as beta branches and online play.
Post edited May 12, 2017 by serpantino
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Gersen: Because most likely the default most visible download link will be for the Galaxy version of the installer, with the classic version being further down the page or in the extra section.

So new user will come click on the big download link without knowing or caring that there is another version available elsewhere.
I guess, but it's still incredibly complicated, and I wonder how long GOG will be willing to maintain those "inferior" hidden installers after that. They may just go the way of the 'optional' GOG downloader eventually. Out of sight, out of mind. :P
Post edited May 12, 2017 by Leroux
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Destro: *snip*
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PaterAlf: Thank you! That's all I wanted to hear and I can easily live with that solution.

But the next time you plan something like that, please think it through before you go to public with a bad solution that even some of your own employees didn't like. It was clear that your plans would create a shitstorm from your most loyal users (the ones that spent thousands of dollars here) and you could have easily avoided it, by presenting a good solution right from the start. Now once again trust was lost and everytime it gets harder and harder to regain it.
Agreed, and don't forget that some longtime users already have left GOG because of this not even knowing that the reason for their leaving MAY not exist anymore ("may" because I am careful here before I see that this really is working long time). How about GOG using the community wishlist for such big changes to prevent such reactions? Maybe even introducing a poll would be a nice idea. Yes, I know the forum community is not the majority but we are still a big part of paying customers and as being said most of us are pretty loyal - meaning buying gamnes here again and again (unfortunately more than I'll play in a lifetime but who cares ;)).
Post edited May 12, 2017 by MarkoH01
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Rixasha: Ok, first of all thank you for listening to us. Now, please listen to us more. What you propose sidesteps the immediate disaster but it increases your workflow manyfold, is bizarre and complicated,
Not necessarily, I don't know how Gog handle their installers but usually it's not something you do "manually", you put the files, in this case the game files, in some "source" folder then you launch a script and it create the installer automatically.

So having a script that, using those sources files, create a single installer, or having a script that create two installers, one with Galaxy and one without, should only represent a minor extra work especially if the upload is also automated.

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Rixasha: 3) Galaxy is not very useful without the network so it shouldn't be a big deal if the network is needed to install it. Instead of including Galaxy with the offline installer and defeating the whole point of offline installers in the first place, just include a screen that says "Galaxy is needed for <feature this> and <feature that>. Download and install? (requires network)". Increases installer size for maybe some kilobytes. I'll live with this.
Well based on their answer :

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Destro: 2. As mentioned earlier, we will work on making the GOG Galaxy installer smaller, but at the cost of it being online only.
Apparently they plan something similar with a "minimal" stub program included with the installer downloading the latest version of Galaxy.

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Leroux: I guess, but it's still incredibly complicated, and I wonder how long GOG will be willing to maintain those "inferior" hidden installers after that. They may just go the way of the 'optional' GOG downloader eventually. Out of sight, out of mind. :P
As I said in my answer to Rixasha, if the installer creation process is automated (and I strongly suspect it is) then creating a single installer or creating two at the same time doesn't really increase the workload too much, especially if the only difference between the two installer is whenever or not it contain Galaxy.
Post edited May 12, 2017 by Gersen
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Destro: Yes, there are things which we can do better - there always are. Reading your feedback and giving it a second thought, we decided on the following:
1. We clearly noticed - yes, we did - that many of you prefer the old installers (let’s call them “classic”) and prefer to manage their growing libraries manually. Therefore, once we roll out “new” installers with the option to install GOG Galaxy, we will add a separate download of the “classic” ones. Going forward we will offer the option to download “classic” installers whenever a game is offered via a “new” installer.
2. As mentioned earlier, we will work on making the GOG Galaxy installer smaller, but at the cost of it being online only.
3. We will launch the new installers in a couple of weeks once point 1 is ready. Point 2 might take a bit longer, but with the “classic” installer option available, this should not affect anyone.
1. good news... i just hope it will be effectively true then
2. well, as many gog galaxy features are bound to being online (multiplayer, cloud save, auto update) it just makes sense to make a small "online-based" galaxy installer in the games rather than bundling a possibly big and outdated version of it offline...

also, it would be very likable to have galaxy uninstalling in a clean way rather than leaving behind some little parts that can cause bugs to games (as i already experienced over a dozen of times)
or maybe provides a little optional tool to be manually downloaded for some of us that would put some registry entry that would say to new installers "hey, this user already decided in advance he would like to install/not to install galaxy during the whole game installation process"

so, of course, not putting a "remember my choice" button in the installers themselves (it could beconfusing for the users that were thought to need auto opt-in galaxy install), but instead a little tool for us to set "in advance" the state of the opt-in/opt-out checkbox as a generic default behavior...

does that dsound "reasonable" ? or am i asking too much ?
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ZFR: I imagine the Galaxy one will be "default" on top, while the classic below it, or even under extras?
Yeah, I presume either it will be either like with Darksiders where there are the new Warmastered and Legacy installers in the same list one after another, or the "classic" (Galaxy-free) versions will be in the Extras, like in the case of e.g. Broken Sword.

I think Extras (Game Goodies) section doesn't respect any OS or language filters but is common for all, so the Extras would then include all different OS and/or language versions (just like in Broken Sword there are the classic Linux and Mac versions on the same Extras page, even though you have set your filters to Windows & English).

So if e.g. The Witcher 3 non-Galaxy versions would be put on the Game Goodies (Extras)) in the download page, I guess it would have all the links to all of the seven different language versions, one after another. I guess that is not a big problem if you select or click precisely the files you want from the long list, but if you wanted to use something like the old GOG Downloader (where you just click on Extras and it downloads all Extras in one swoop), or a mass-downloading tool like lgogdownloader or gogrepo, then it would always download all the seven different language versions from under Extras.
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Destro: Thank you all for your posts in this topic, especially for all the constructive feedback. We posted on the forums expecting that many of you will be vocal about this. We want to assure you, that we always read your feedback and discuss it internally, even if we don’t always agree with some of it. You are vocal, so it means you care about GOG.com and we really do appreciate it.

Games have changed a lot in the past years and new titles made achievements, cloud saves and other online features become a standard rather than an extra. Sure, some do not care about these functionalities and we understand it. Having said that, we believe that if we offer games with these features advertised to the general public, then the default installation flow is expected to result in a game with these features working out of the box. This is our reasoning for including the option to install GOG Galaxy during the game installation, and we do stand by it.

Yes, there are things which we can do better - there always are. Reading your feedback and giving it a second thought, we decided on the following:
1. We clearly noticed - yes, we did - that many of you prefer the old installers (let’s call them “classic”) and prefer to manage their growing libraries manually. Therefore, once we roll out “new” installers with the option to install GOG Galaxy, we will add a separate download of the “classic” ones. Going forward we will offer the option to download “classic” installers whenever a game is offered via a “new” installer.
2. As mentioned earlier, we will work on making the GOG Galaxy installer smaller, but at the cost of it being online only.
3. We will launch the new installers in a couple of weeks once point 1 is ready. Point 2 might take a bit longer, but with the “classic” installer option available, this should not affect anyone.

One more thing to keep in mind: everyday we fight to make more great titles available to you, DRM-free. To release many of them we must support their online features, while at the same time developers request ways to automate upload and updating games. Without GOG Galaxy we couldn't offer many of the games we offer today at all, even if you don’t use GOG Galaxy to play or update them.

Once again thank you for your feedback. We hope the above answers your concerns.
Well, you have assuaged most fears. I automatically update my library with a third party script. I guess it's time to badger the creator of gogrepo.py to add a filter ability, because my library is too big to manage this manually in a reasonable time, and I don't have space for bloated installers, much less bloated installers AND classic installers. But thank you for hearing us, Destro!
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Destro: Yes, there are things which we can do better - there always are. Reading your feedback and giving it a second thought, we decided on the following:
1. We clearly noticed - yes, we did - that many of you prefer the old installers (let’s call them “classic”) and prefer to manage their growing libraries manually. Therefore, once we roll out “new” installers with the option to install GOG Galaxy, we will add a separate download of the “classic” ones. Going forward we will offer the option to download “classic” installers whenever a game is offered via a “new” installer.
2. As mentioned earlier, we will work on making the GOG Galaxy installer smaller, but at the cost of it being online only.
3. We will launch the new installers in a couple of weeks once point 1 is ready. Point 2 might take a bit longer, but with the “classic” installer option available, this should not affect anyone.
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kbnrylaec: So you want to maintain all of this below:
1. GOG Galaxy itself
2. Update new version of Galaxy-free offline installers
3. Update new version of GOG Galaxy in hundreds of offline installers for various games
4. Galaxy-only update for various games

Drop Galaxy-infested installers will make the work MUCH MUCH more easier.
yep in fact this whole logic puzzled me sincemy earlier reply today in this thread...

i mean, sure the peeps need to get galaxy with their first game, but then after they wont need any other offline installers because further purchased games will be delivered to them through galaxy; of course, as you cant predict which first game it will be for everyone at once and which will they download first, you "have" to put galaxy in every offline installer for this purpose

wait... wouldnt a different solution be easier for them:
after checkout, just put a big purple box telling "click here to download your just purchased game(s)" (with a small line: using gog galaxy)
and then a second part of the page, more discreet: or go to your account page to manually download and install your games instead

and again, on account page, put a big flashy purple box on top of it saying "click to download and install your gog galaxy game center and manage your collection with it" (make the box cookie-dismissable for peeps who were used to the old way)

if you put right in front of peeps nose that galaxy IS the default/only method to quickly and conveniently get their game, and remind them about that first after each purchase, and put back the manual old way to an advanced tab such peeps would be too lazy to ever click on and would not even notice if they are not actively searching for it, then it would solve both problems
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Destro: Thank you all for your posts in this topic, especially for all the constructive feedback. We posted on the forums expecting that many of you will be vocal about this. We want to assure you, that we always read your feedback and discuss it internally, even if we don’t always agree with some of it. You are vocal, so it means you care about GOG.com and we really do appreciate it.
Given your track record in recent years, and your absolutely abysmal communication skills, unfortunately many of us care less and less as time goes by. You, more than most companies, once had massive amounts of goodwill from your users in the bank, but you seem hell-bent on pissing it all down the drain with an unending series of stunts like this.

I cannot stress this enough: communication is the most important tool at your disposal, and you fail horribly at using it to your advantage.
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Destro: Games have changed a lot in the past years and new titles made achievements, cloud saves and other online features become a standard rather than an extra. Sure, some do not care about these functionalities and we understand it. Having said that, we believe that if we offer games with these features advertised to the general public, then the default installation flow is expected to result in a game with these features working out of the box. This is our reasoning for including the option to install GOG Galaxy during the game installation, and we do stand by it.
And it's a completely bonkers and illogical reasoning. People who want to use Galaxy will download and install Galaxy. People who don't will download their games as offline installers. That's all there is to it. Your reasoning makes absolutely zero sense.
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Destro: Yes, there are things which we can do better - there always are. Reading your feedback and giving it a second thought, we decided on the following:
Why does it always take a public shitstorm before you people will even consider not screwing over your customers?
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Destro: 1. We clearly noticed - yes, we did - that many of you prefer the old installers (let’s call them “classic”) and prefer to manage their growing libraries manually. Therefore, once we roll out “new” installers with the option to install GOG Galaxy, we will add a separate download of the “classic” ones. Going forward we will offer the option to download “classic” installers whenever a game is offered via a “new” installer.
Good. If you had started with this plan, this wouldn't have escalated the way it did. You know, if you had actually spent 5 minutes thinking about the ridiculousness of your latest harebrained scheme before spending who knows how many hundreds of man-hours actually implementing it, and only then presenting it to your customers in the form of the now well-known Good News™.
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Destro: 2. As mentioned earlier, we will work on making the GOG Galaxy installer smaller, but at the cost of it being online only.
Which makes sense, because Galaxy is basically an online tool. Yes, it will work offline (as well it should), but I don't see any point in anyone installing Galaxy at all if they never intend for it to be online.
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Destro: 3. We will launch the new installers in a couple of weeks once point 1 is ready. Point 2 might take a bit longer, but with the “classic” installer option available, this should not affect anyone.
Good. This is what you should have done from the beginning. For some unfathomable reason, you keep trying to launch new features before they are finished (where the hell are our notifications?!), and as a result, our user experience gets worse every time.
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Destro: One more thing to keep in mind: everyday we fight to make more great titles available to you, DRM-free. To release many of them we must support their online features, while at the same time developers request ways to automate upload and updating games. Without GOG Galaxy we couldn't offer many of the games we offer today at all, even if you don’t use GOG Galaxy to play or update them.
And that is perfectly fine. Nobody minds that Galaxy exists. I think it's great that it does, and that it provides you with the means to implement such features, and provides the users who want those features with a way to enjoy them.

What is not perfectly fine is that you continue to find more and more elaborate ways to try to forcibly push it on people who don't want it, all the while spouting the official company line of "it's 100% optional", even while your actions clearly show that you really want it to be 100% mandatory.
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Destro: Once again thank you for your feedback. We hope the above answers your concerns.
I can only speak for myself, but:

My immediate concerns about this particular change? Yes.

My concerns about your attitude towards the people who helped you get this far by supporting your business with their money? No.

My concerns about the direction in which you are heading as a company? No.

My guess is you have already lost quite a few customers over this particular stunt. I think a lot more are almost at the end of their patience, and will abandon you the next time you do something as hostile as this. And let's face it, we all know it's going to happen, and probably sooner rather than later. Your actions over the past few years clearly show that you don't learn from your mistakes, and you don't particularly care either.