DoctorGOGgles: You better have good answers before Friday, because if you still go through and release the new installers with Galaxy included as threatened, I will stop buying from GOG.
The easiest solution would be to leave the installers as they are and make a big popup when somebody downloads an installer from the library through a browser, asking them if they want to use Galaxy instead and explaining all the advantages.
This also means, that you don't unnecessarily have to download a setup for Galaxy when downloading installers through Galaxy (just don't show the popup window when accessing installers from Galaxy).
An opt-in stub in the setup which downloads the latest Galaxy when selected is barely acceptable. Anything else (opt-out and/or bundled full-size Galaxy installer) is just insulting me as a long-time customer and will make me stop buying games here.
I really hate to say it, but if they are actually sticking the full blown Galaxy client inside every single installer, that's going to be 80-100MB of data per installer. Multiplied times 540+ installers is more disk space than I care to waste for unnecessary bloat. Even 1MB per game is still a half a gigabyte.
As several have stated in the thread so far - the entire active forum community has universally come together to express distaste not only for this feature and its default setting, dislike of GOG just jamming it down everyone's throats universally regardless of their explanation/justification, that it is remarkable everyone seems unified in feeling about this with very very few exceptions from both pro-Galaxy users such as myself and anti-Galaxy or Galaxy-neutral customers.
I think the truth of the matter is that GOG is growing ever more and more popular to the masses out there and their customer base is growing at a rate that outpaces the rate that their employee count is growing.
Their support group and perhaps other groups are constantly overwhelmed with more work to do than people to do it and they are trying to find ways to mitigate customer support request volume and other interactions with customers as the business continues to scale. They are probably seeing a great increase in the number of non-technical customers who are used to other gaming clients and one-click or very-few-click installation buying games and having absolutely no idea how to download them and then overloading support with inquiries. While it may be fashionable for some people to call such customers "stupid" in anger or whatever, they're not stupid, they're just people who have money to spend like any of us do and that's certainly how GOG sees them.
GOG isn't going to tell customers "It's not as hard as you think stupid, just do this process that is more complicated to you than anywhere else you shop from your own perspective and don't be such an idiot." for example. They want the business and they're going to look for common problems that recur again and again and try to come up with solutions to meet the wide variety of customer needs that arise as they grow. That makes business sense. I think that is ultimately what they're doing here, trying to mitigate an influx of people who buy a game here, can not figure out how to download it or install it, how to get cloud saves to work or other features that they expected to work and which are part of Galaxy and perhaps the customer has no clue about that so it costs GOG money in support to have to deal with it frequently.
So they forcibly make Galaxy the default and claim it is "optional" because everyone who is smart and knows about it can opt out 50000 times every time they want to install a game, and this makes it easy for the average schmuck that doesn't know how to tie their own shoes to get the best experience possible.
I get all of that. But there are better ways to do this that could have been thought through a LOT more clearly and made things easier for new users without massively inconveniencing the entire rest of the user base in the process. What surprises me more than this though is that not only did they do this, but it seems like they either did not have the slightest most remote idea that the community would even slightly be upset about it at all, or they just didn't care.
Maybe they're getting to the point now where they know that every single change they make is going to be met with some level of angst, some level of resistance by the community no matter how universally good or bad it is, and whether it has any actual negative impact or not on those who complain the most about a given thing. Perhaps they're realizing this now and don't want to dodge the obstacle course of reactions every time now so they're just ploughing ahead with decisions like William Adama on Battlestar Galactica "... sometimes you gotta roll the hard six...", an expression that means roughly the same thing as "In order to make an omelette you have to break a few eggs".
Everyone is getting a GOG omelette for breakfast every day going forward it seems. Maybe we'll get tracking and advertising spyware toolbars installed into our web browsers yet by default, or McAfee Antivirus installed by default if we don't uncheck them during installation of every single game every single time in a future update. Perhaps it'll be part of a deal they negotiate with McAfee to ensure that Galaxy is never flagged accidentally as malware by the software. "Yeah we'll work out something to automatically flag your software as safe each release if you include our software in your installation process." or something like that.
But it's "optional" right? You can manually opt-out of 500 things during install, so it's pro-consumer choice YaY!!!
Not.
GOG: We like genuine options, but what we want more than options is your
respect as customers and not as sheep. Respect and trust are things that are hard to earn and easy to lose. Unilateral moves like this cause many people to feel a loss of respect from GOG, and in turn to lose some respect and trust towards GOG as well.
While I tend to support things GOG does more often than not as being good in the bigger picture of things, this is one thing GOG has done that I can not support nor offer words in GOG's defense over at all. It would practically be forum suicide to do so and that's really saying something.
My biggest fear with respect to GOG now, is wondering if I've put TOO much trust into GOG and your intentions with Galaxy over time, and if my respect and trust is going to come back and bite me in the ass now or in the future. It's the first time I've really felt like I had to actually wonder about this and not be able to give GOG the benefit of doubt. I feel genuinely unsure about this at the moment, and after the fun ride that GOG has been for several years now it increasingly feels like the honeymoon is over or coming to an end.
Maybe that is just the ultimate nature of business.