It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Community
General discussionNot possible to buy in Brazilian Reais anymore(11 posts)solved(11 posts)solved
(11 posts)solved
Pages:
1
This is my favourite topic
Posted March 05, 2019
What's up, GOG?
This question / problem has been solved by LexRustimage
Posted March 06, 2019
I'm guessing it's something to do with this:

https://www.gog.com/forum/general/message_to_gog_team_about_ending_brazilian_language_support
Post edited March 06, 2019 by SirPrimalform
Posted March 06, 2019
avatar
SirPrimalform: I'm guessing it's something to do with this:

https://www.gog.com/forum/general/message_to_gog_team_about_ending_brazilian_language_support
" As of July 16, we will not continue our communication in Brazilian Portuguese, this includes the publication of translated news and descriptions on game cards, as well as the administration of dedicated forums and social media channels. Despite this, we will keep the local currency, payment methods and technical support in the same way that is currently being done, as well as prices for the Brazilian market when our partners have this planning for their games. "

Nope. They covered this when they announced that. Something new happened. I'm 100% sure in January they were still accepting the local currency.
Posted March 06, 2019
Oh thank fucking GOD, I actually installed Galaxy to check it out. It's a bug on the website. On Galaxy, everything is normal
Posted March 06, 2019
avatar
samuraigaiden: Oh thank fucking GOD, I actually installed Galaxy to check it out. It's a bug on the website. On Galaxy, everything is normal
So what you're saying is that the error wasn't...
....
......real?
Posted March 06, 2019
avatar
SirPrimalform: I'm guessing it's something to do with this:

https://www.gog.com/forum/general/message_to_gog_team_about_ending_brazilian_language_support
avatar
samuraigaiden: " As of July 16, we will not continue our communication in Brazilian Portuguese, this includes the publication of translated news and descriptions on game cards, as well as the administration of dedicated forums and social media channels. Despite this, we will keep the local currency, payment methods and technical support in the same way that is currently being done, as well as prices for the Brazilian market when our partners have this planning for their games. "

Nope. They covered this when they announced that. Something new happened. I'm 100% sure in January they were still accepting the local currency.
I just meant maybe it was the next step. Glad it turned out to be a bug though.
Posted March 06, 2019
avatar
samuraigaiden: Oh thank fucking GOD, I actually installed Galaxy to check it out. It's a bug on the website. On Galaxy, everything is normal
avatar
zeogold: So what you're saying is that the error wasn't...
....
......real?
Actually, I have no idea what's going on, but right now the fact is on the website I can't buy in Brazilian Reais, but I can through the Galaxy client.

Let's hope the website gets back to normal soon.
Posted March 06, 2019
avatar
zeogold: So what you're saying is that the error wasn't...
....
......real?
avatar
samuraigaiden: Actually, I have no idea what's going on, but right now the fact is on the website I can't buy in Brazilian Reais, but I can through the Galaxy client.

Let's hope the website gets back to normal soon.
They were trying to cut you a Real deal!
...
Ok, ok, I'll stop.
Posted March 06, 2019
avatar
samuraigaiden:
Could you please try adding something to your cart and going to checkout?
This should update your available currency and bring what is Real ;) back.
Post edited March 06, 2019 by LexRust
Posted March 06, 2019
avatar
samuraigaiden:
avatar
LexRust: Could you please try adding something to your cart and going to checkout?
This should update your available currency and bring what is Real ;) back.
Thanks for the reply. I actually did that, didn't work. I contacted support and they told me to clean my browser's cache, which I did and... it worked!

Now I'm just a bit embarrassed.
Post edited March 06, 2019 by samuraigaiden
Posted August 17, 2021
avatar
samuraigaiden:
avatar
LexRust: Could you please try adding something to your cart and going to checkout?
This should update your available currency and bring what is Real ;) back.
Tive este problema, foi o que resolveu. Gracias!!
Pages:
1
This is my favourite topic
Community
General discussionNot possible to buy in Brazilian Reais anymore(11 posts)solved(11 posts)solved
(11 posts)solved