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General discussionNORTON flagging Galaxy client as threat(9 posts)(9 posts)
(9 posts)
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This is my favourite topic
Posted October 26, 2017
Following a few sale purchases today and starting my downloads NORTON antivirus suddenly reported 'Suspicious behaviour' on galaxyclient.com (SONAR.AM.C!g24) I felt I had no choice but to allow NORTON to quarantine the galaxy client. Please tell me this was a false alarm and that my card details are safe. I assume after quarantine I assume I will need to do a complete fresh install of Galaxy client, obviously assuming it is indeed false alarm.
Cheers
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Posted October 27, 2017
GData (the anti virus I use) doesn't respond to Galaxy so it probably is a false positive.

Concering reinstalling (which might not be necessary because a file in quarantine isn't deleted, you should be able to move it back): Norton would just put it into quarantine again, you have to make an exception in the anti virus for Galaxy (I have no idea how you do that with Norton though, it's been over decade since I stopped using it after it gave me false positives on my old games).
Posted October 27, 2017
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Post edited August 03, 2024 by wbmatic
Posted October 27, 2017
Ah norton... picking on galaxy now lol, if you practice safe searching just delete norton and use the built in antivirus windows 10 has or if you are on 7 or something download microsoft security essentials, It works wonders and you will never have a false positive again like I have. oh and download malwarebytes as well if you go that route just for extra protection ;)

I hate how all these big antivirus programs treat a lot of game or game related programs as viruses, It's odd if you ask me.

Trust me on this one, if you are safe on the web and don't download stupid shit and have adblock but Reallllyyyyy hate these false positives you see then try my route and you will be more relaxed over time dealing with none of that crap like I have for the past 5 years.
Post edited October 27, 2017 by DreamedArtist
Posted October 28, 2017
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Post edited August 03, 2024 by wbmatic
Posted October 31, 2017
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Pamina: Following a few sale purchases today and starting my downloads NORTON antivirus suddenly reported 'Suspicious behaviour' on galaxyclient.com (SONAR.AM.C!g24) I felt I had no choice but to allow NORTON to quarantine the galaxy client. Please tell me this was a false alarm and that my card details are safe. I assume after quarantine I assume I will need to do a complete fresh install of Galaxy client, obviously assuming it is indeed false alarm.
Cheers
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onarliog: Well, it is true that Galaxy client is a threat, just not in the way you think. (sorry, couldn't resist)

Anyways, that specific detection rule (SONAR.AM.C!g24) is especially likely to be a false alarm, so no need to worry.
Thank you for a solid reply. There have been many unhelpful comments but I appreciate yours and I think you are right. My experience with Norton have actually been a very good one. It chugs away in the background and very rarely gives me any grief. I think the GOG installer as you suggest is showing behaviour similar to what you may see in malware and the heuristics rules sometimes get it wrong. Thanks again :-)
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JinKazaragi: GData (the anti virus I use) doesn't respond to Galaxy so it probably is a false positive.

Concering reinstalling (which might not be necessary because a file in quarantine isn't deleted, you should be able to move it back): Norton would just put it into quarantine again, you have to make an exception in the anti virus for Galaxy (I have no idea how you do that with Norton though, it's been over decade since I stopped using it after it gave me false positives on my old games).
Thanks for the reply. I think you are right Norton will allow me to 'unquarantine' the application so thats likely the best way forward.
Post edited October 31, 2017 by Pamina
Posted November 02, 2017
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Pamina: Thank you for a solid reply. There have been many unhelpful comments but I appreciate yours and I think you are right. My experience with Norton have actually been a very good one. It chugs away in the background and very rarely gives me any grief.
While still gobbling up more resources than most other AV programs, some of which perform better while giving less false positives. I still don't understand why you are such a Norton fan. But well, it's your computer that you are slowing down, so it's your decision.
Posted July 11, 2018
By trial and error I found an involved way to make Nanny Norton take it out of quarantine. The download was then successful.
Posted July 11, 2018
step 1 = remove Norton... for all other steps first see step 1
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Community
General discussionNORTON flagging Galaxy client as threat(9 posts)(9 posts)
(9 posts)