I addressed this issue in June 2020 by writing to support. My email from Jun 18, 2020, 13:11 GMT+2
**-----------------------**
Dear GoG support,
I know, Corona, home office and more are sitting heavy on your shoulders, but we have to talk about No Man's Sky's recent updates. The game is clearly advertised by you by the term "DRM FREE. No activation or online connection required to play. " Now, this was true for NMS for quite a while, but as several customers pointed out in the forum (
https://www.gog.com/forum/no_mans_sky/company_unwated), with the recent updates more and more elements of the game (quests, ships, items) are locked for players, even in single player mode, if not being online. This however violates in my opinion your GTC regarding the "no online connection required", which is still shown to new customers at the store page as a statement for the complete game, and not only for parts.
As we, your customers, have a contract with you when buying a game with given guarantees like those terms above, and publishers are in contract with you to providing software (games) according to your terms, I see it in your obligation to find the dialog with Hello Games to resolve this issue for those of your costumers which do not want to play the game online in single player mode.
Thank your for taking time for this.
With kind regards
[**NAME]
**-----------------------**
was Answered on Sep 24, 2020, 9:27 GMT+2
**-----------------------**
Hello [**NAME],
Apologies for the late reply.
As mentioned on the game page, some online components introduced in updates require Internet connection. Other than that the game is playable in offline mode.
I apologize if that is an inconvenience.
Kind regards,
Ross
GOG Customer Support
**-----------------------**
So GOG doesn't seem to see the issue and I don't seem to buy here anymore. I guess parting ways is a solution if it doesn't work out anymore.