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sanjihan: The new design does not work for me either. Everything is just too big and 'in your face'. I liked the old design much better.
Maybe make it switchable?
Yep, my thought exactly.
Well, there have been many such thoughts with GoG where they just do things that feel .. untested?

If they would have introduced an option to switch, they would have seen immediately howmany people like the new design and functions and if not, what might need improving. If a feature doesn't get used (because it maybe is too clunky, buggy, too complicated, or just not beneficial) it is no feature at all!

But there are other things, that we are waiting on from GoG for long:
- edit option for forum entries and reviews
- improved and customizable search result filters and wishlist (like prizes, discount value, etc. ), easy wishlisting in search results
- feedback and voting options to GoG directly
- customizable layouts and design
...
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Serren: Not just anyone with a data cap, but anyone who is sane. Automatically playing videos is a huge web design no-no, right along with animated GIFs and blinking text.
GOG has those as well. I've seen them on several game pages.
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I have no idea why the reviewers' number of games is visible to me, but since their profiles are inaccessible from there (you sly dogs, you), I can't check whether any of them are set to invisible, so for now you're getting around a stern talking to.
So, since my sole review turned up again and I can verify that "Games Owned" is indeed visible even with a deactivated profile, one question comes up:

How do you even hope to explain that and why should I buy here again?

Don't get me wrong, I love you guys, I want to shop here. Why do you have to make it so difficult?

The sad thing is, I am not even angry or disappointed anymore. I'm at a point where I am expecting stuff like this.
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I have no idea why the reviewers' number of games is visible to me, but since their profiles are inaccessible from there (you sly dogs, you), I can't check whether any of them are set to invisible, so for now you're getting around a stern talking to.
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lolplatypus: So, since my sole review turned up again and I can verify that "Games Owned" is indeed visible even with a deactivated profile, one question comes up:

How do you even hope to explain that and why should I buy here again?
Incompetence. Or put in a nicer way: Oversight.

To be honest, I think their web designers have no clue about the web and only hang out on social media websites. Pretty much every design decision screams that (any lack of focus on privacy, autoplaying videos, .gifs, mobile-like design etc etc) with the exception of lack of options/customizability which even those websites have.
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Another disappointment in a long line of disappointments. Wish I could get good old GOG Beta interface back...
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I'm sorry, but this new design is absolutely horrible. It looks like someone either just created their first web page or designed this on a small tablet and didn't care how it would look on larger displays. This was clearly designed for a phone or small tablet display, not a 24+" computer monitor or 40+" TV display.

The following are my issues with this new design.

1. The image at the top of the page is way too big. It's so big that the only things you see on the screen upon loading the page is that image, the game's title and rating, the price and "Add to cart" button, and part of the image thumbnails.

2. The top image is so big, you can't see all of the thumbnails for the image previews. You see the top half of the thumbnails and the bottom half is cut off.

3. The left and right arrow keys no longer select the previous and next image. You need to click the thumbnail to display an image. Left and right arrow keys only show the previous/next image in the pop-out image display box, not the top-of-page image.

4. When you click a thumbnail to display an image, it automatically opens a larger image in a pop-out box instead of displaying it as the top-of-screen image..

5. When you click a thumbnail to display an image, it's currently taking a very long time to load the image. That may partially be due to high demand because of the anniversary sale, but I don't recall such long image load times during previous sales. As an example, I'm looking at images for "Lighthouse: The Dark Being". The first image took 12 seconds to load, four images took 6 seconds to load, four images took 1 to 2 seconds to load, and three images loaded with no wait. Displaying images for "Hollow Knight" took 29 seconds to load the first image, four seconds each for the next two images, and the fourth image stayed at the loading "progress bar" indefinitely (I didn't go beyond the fourth image).

6. When viewing the images, only the first four thumbnails are shown below the image. When you go to the fifth image, it does not change the thumbnail section to reflect the next set of four. images.

7. If the first thumbnail is a video, then the big top-of-screen image is also a video. You can click the play button in that top-image video to play the video, and it will play in that location. However, the video has no controls. There is no way to pause or stop the video, no way to control audio, etc.

8. The top image is so big, the price box covers the bottom-right part of it.

9. The rating underneath the game title shows a single star followed by a numeric rating. Showing the image of one star gives the impression that the game's rating is one star. The number of stars displayed should match the actual rating, like it used to. If you want to add a numeric rating, that's fine, but it should still display the correct number of stars.

10. The full product description is now shown automatically (instead of having a "Read more" link/button if the description was long). That means a lot of scrolling to get to the reviews if the description is long.

11. Goodies are now shown beneath the product description instead of above it. That means a lot of scrolling to see what goodies are included if the description is long.

12. The goodies are listed one per line, with a lot of padding around them. That means a lot of vertical space taken up if there are a lot of goodies (for example, The Witcher 3), which means even more scrolling to get to the reviews.

13. The rating functionality is broken. For example, on the game "Little Bug", it shows "Be first to rate" under the game title, but when you scroll down to the user reviews section, it shows "3.5/5 overall rating" and "4.5/5 verified owners rating". There are no reviews, but the under-title rating display should not be affected by that.

To give an example of the amount of scrolling required to get to the reviews on a 1920x1080 display, for the game "The Witcher 3: Wild Hunt - Game of the Year Edition", you have to scroll down through six pages to get to the reviews. The list of included goodies takes up 2.5 of those pages.

Additionally, on Internet Explorer 11 (Windows 7), the image thumbnails don't appear. Granted, people should avoid using Internet Explorer, but I'm sure there are many who still use it.

There may be other issues with the page, but this is just my initial impression after seeing it fro the first time.

Now, I'm not being unfair or completely negative. I will say that I do see some good changes to the design, as few as they are. They are the increased size for the system requirements and the additional filtering options for reviews. I didn't have a problem with the system requirements before, and if people bought a game without looking at the requirements, then they'll continue to do so and the increased size won't make a difference, but at least GOG can now say "You couldn't possibly have missed that!" Regarding the reviews, it's nice to have a verified owners option, as well as to be ability to show more reviews per page, sort them by rating, filter by language, and filter by date posted.
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Lucumo: To be honest, I think their web designers have no clue about the web and only hang out on social media websites. Pretty much every design decision screams that (any lack of focus on privacy, autoplaying videos, .gifs, mobile-like design etc etc) with the exception of lack of options/customizability which even those websites have.
You're right, but it's even worse than that.
We had the introduction of profiles in April. This year. Less than six months ago this whole thing already happened. And it was universally visible "Games Owned" back then, too. The same metric!
"One time" is incompetence. I'm not entirely sure what "every time" is.

Worst part is, you know this is just going to happen again. This isn't a slip up. This is normal.
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Happy birthday, but another voice that it is wrong to be putting users' libraries on display. Imo, more stink needs to be raised about this. Beyond that, the site looks very much like a modern internet site, i.e. terrible and not as functional to any power user. To mobile tappers I'm sure it is wonderful, like the rest of the modern internet.
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rjbuffchix: Happy birthday, but another voice that it is wrong to be putting users' libraries on display. Imo, more stink needs to be raised about this. Beyond that, the site looks very much like a modern internet site, i.e. terrible and not as functional to any power user. To mobile tappers I'm sure it is wonderful, like the rest of the modern internet.
I hadn't thought to check what it looks like on my phone, so I just did. I don't like it there either. The price box takes a third of the screen. I really don't get why these changes were made. There was a lot of complaining the last time GOG changed the appearance of this site, and this time the changes are even worse.
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ciemnogrodzianin: It's definitely not for mobile. Have you tried it on mobile? It's complete mess requiring 7-8 taps to check all the game info which previously was available with just scrolling down... I didn't realized that mobile experience may be even worse than before :(
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Lucumo: I don't do mobile. But yeah, it seems they really messed up then if the desktop site is mobile-like while the mobile site is straight up terrible.

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fil-cat: 4.) The video and picture overlay from the screenshot previous resize badly. On the browser it might work, but in Galaxy it is often to big and buttons got tucked behind the top menu bar or so. E.g. I like my Galaxy window to be not full-screen, infact I like it reasonably small. If you know click on screenshot previous, they are that big that the canceling button (that little X in the top right corner, is behind the transparent menu bar in the top. I can't click it. I have to maximize Galaxy in order to be able to reach it to click it. Sometimes not even that is possible (e.g. Indiana Jones' previous pic is so big that it even get's tucked behind when I go full-screen with Galaxy)
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Lucumo: While I only use Galaxy for playing games...yeah, my window is reasonably small as well. So I guess it's probably messed up for me too then.
Oh, I'm not so sure I like this setup at all. Not trying to offend anyone's feelings or not but I've been a client of GOG's for quite some time and seen them grow exponentially over the years. But this looks like a spaghetti mess to me. It's going to take most users a little time to get familiar with and I'm not so sure most are going to invest it in browsing and shopping for games when they can be playing them. We'll see I suppose.
System requirements used to show me Linux system requirements. Now they default to Windows. Pretty annoying to constantly have to switch that tab. No feature to have it remember you setting for other game pages either. >.<

My browser prevents videos from autoplaying, but if it didn't, I'd seriously consider leaving the site over that design decision.
Post edited October 01, 2018 by gogtrial34987
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lolplatypus: So, since my sole review turned up again and I can verify that "Games Owned" is indeed visible even with a deactivated profile, one question comes up:

How do you even hope to explain that and why should I buy here again?

Don't get me wrong, I love you guys, I want to shop here. Why do you have to make it so difficult?

The sad thing is, I am not even angry or disappointed anymore. I'm at a point where I am expecting stuff like this.
Same here. It's like every time GOG introduces a new feature to improve usability, they have to balance it out with some outrageous violation of privacy. Seriously, GOG, how many times to I have to say this: The number of games in my account is private information and you absolutely, categorically do not have my permission to display it to anyone else. Have you already forgotten the massive sh**storm that ensued last time you tried this?

It's good that you fixed the video autoplay issue so quickly; now please fix this as well (at the very least, for those of us who've disabled our profiles). Otherwise I guess I'll just have to delete my one and only review - which would be a shame, as that particular game doesn't have many reviews and mine is currently shown as most helpful. Taking a broader view, I'm pretty much at the point now where I'm prepared to give up buying games exclusively on GOG. There are a whole lot of things I dislike about Steam, but at least they appear to understand the concept of privacy, and I don't have to be constantly worrying that they'll find some new way to violate it.

Anyway, having got that rant off my chest: There are a lot of things I like about the redesign, especially the new options for review filtering and sorting. I particularly like the 3 different star ratings, which allow you to distinguish between people who actually own the game and those who don't, and to tune out troll ratings from people pissed off that the game isn't available in their language. The goodies matrix for different editions is useful as well, and it seems the layout and formatting issues are gradually being fixed. I just wish the designers had sought some feedback first so that the problems could have been flagged up and dealt with.
Please put access to the volume on the video player. I have no sound And no way to turn it up!
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smuggly: Please put access to the volume on the video player. I have no sound And no way to turn it up!
Those videos at top I don't think had audio on them even yesterday... they were/are just for visual purposes... the videos right below the main header on the game page are the ones you're supposed to actually watch
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smuggly: Please put access to the volume on the video player. I have no sound And no way to turn it up!
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Mawthra: Those videos at top I don't think had audio on them even yesterday... they were/are just for visual purposes... the videos right below the main header on the game page are the ones you're supposed to actually watch
Yea I got that. With the new design the controls are gone. The old small embedded video had controls. I kept the volume low unless I wanted to hear it. I can watch just can't hear any audio because of this.

I can watch and control the smaller ones below the large page. It just seems the order icon is over the controls on the lage one.. Thanks
I'm sure they'll fix it.
Post edited October 02, 2018 by smuggly