It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Community
General discussionMy account payments seems to be broken.(14 posts)(14 posts)
(14 posts)
Pages:
1
This is my favourite topic
Posted June 04, 2015
I usually use Paypal, I cancelled a payment in Paypal (and sent me back to GOG). Since then any payment (using my paypal, other paypal, even credit card) is not working. I am redirected to GOG and the please wait message but nothing happens. Any tips? I have already sent an email to support but the summer sales end and I want some games :(
Post edited June 04, 2015 by Underkex
No posts in this topic were marked as the solution yet. If you can help, add your reply
Posted June 04, 2015
avatar
Underkex: I usually use Paypal, I cancelled a payment in Paypal (and sent me back to GOG). Since then any payment (using my paypal, other paypal, even credit card) is not working. I am redirect to GOG and the please wait message but nothing happens. Any tips? I have already sent an email to support but the summer sales end and I want some games :(
Are you, perhaps, trying to pay through the Galaxy client? If yes, try paying through the site, instead, and see if it works.
Post edited June 04, 2015 by Grargar
Posted June 05, 2015
avatar
Underkex: I usually use Paypal, I cancelled a payment in Paypal (and sent me back to GOG). Since then any payment (using my paypal, other paypal, even credit card) is not working. I am redirect to GOG and the please wait message but nothing happens. Any tips? I have already sent an email to support but the summer sales end and I want some games :(
avatar
Grargar: Are you, perhaps, trying to pay through the Galaxy client? If yes, try paying through the site, instead, and see if it works.
No, only through the website. I have tried Galaxy but it doesn't seem functional right now. Thanks for the reply.
Posted June 05, 2015
avatar
Grargar: Are you, perhaps, trying to pay through the Galaxy client? If yes, try paying through the site, instead, and see if it works.
avatar
Underkex: No, only through the website. I have tried Galaxy but it doesn't seem functional right now. Thanks for the reply.
Having no problems with Paypal,just a thought maybe because payment dispute
Paypal or Gog have frozen account until settled?
Posted June 05, 2015
avatar
Underkex: No, only through the website. I have tried Galaxy but it doesn't seem functional right now. Thanks for the reply.
avatar
gunsynd: Having no problems with Paypal,just a thought maybe because payment dispute
Paypal or Gog have frozen account until settled?
I have not received any mail or warning about that. The strange thing is that the payment apparently is done in paypal but when i go back to my paypal account there isn't any new activity. At first I thought it was a problem with my paypal, try another paypal in other pc, even credit car. Nothing works.

But yes, looks like something is blocked since my first unfinished payment.
Post edited June 05, 2015 by Underkex
Posted June 05, 2015
Just used Paypal and had no issues.
Posted June 05, 2015
avatar
gunsynd: Having no problems with Paypal,just a thought maybe because payment dispute
Paypal or Gog have frozen account until settled?
avatar
Underkex: I have not received any mail or warning about that. The strange thing is that the payment apparently is done in paypal but when i go back to my paypal account there isn't any new activity. At first I thought it was a problem with my paypal, try another paypal in other pc, even credit car. Nothing works.

But yes, looks like something is blocked since my first unfinished payment.
One or the other is blocking any further requests,by the look of it.
Posted June 06, 2015
Ok, so I managed to buy a game. But when I try again the please wait message appears and never ends again. It's so strange. Why I could buy a game after trying it a few days (I thought the problem was solved) and now the problem go on?
Posted June 06, 2015
avatar
Underkex: Ok, so I managed to buy a game. But when I try again the please wait message appears and never ends again. It's so strange. Why I could buy a game after trying it a few days (I thought the problem was solved) and now the problem go on?
Try clearing your cache and cookies, if you haven't. Could easily be a corrupted login from the canceled transaction.
Posted June 06, 2015
avatar
Underkex: Ok, so I managed to buy a game. But when I try again the please wait message appears and never ends again. It's so strange. Why I could buy a game after trying it a few days (I thought the problem was solved) and now the problem go on?
avatar
paladin181: Try clearing your cache and cookies, if you haven't. Could easily be a corrupted login from the canceled transaction.
Yes, I did. I will try again anyway. Thanks.
Posted June 06, 2015
avatar
Underkex: Ok, so I managed to buy a game. But when I try again the please wait message appears and never ends again. It's so strange. Why I could buy a game after trying it a few days (I thought the problem was solved) and now the problem go on?
Indeed,very strange.
Posted June 20, 2015
Same problem for me , clearing cookies and cache don't work =/
Posted August 25, 2022
Trying to pay through the website and if I use paypal it just brings me back to the payment type choice screen
if I use a credit card it always says "Something went Wrong" I just want to play some new old games, fix your site.
Posted August 25, 2022
avatar
bothor: Trying to pay through the website and if I use paypal it just brings me back to the payment type choice screen
if I use a credit card it always says "Something went Wrong" I just want to play some new old games, fix your site.
Make sure Ublock or your antivirus are not blocking the payments.
Pages:
1
This is my favourite topic
Community
General discussionMy account payments seems to be broken.(14 posts)(14 posts)
(14 posts)