It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Community
General discussionMy account has been hacked(50 posts)(50 posts)
(50 posts)
Pages:
1
2
3
4
This is my favourite topic
Posted September 01, 2015
avatar
darthspudius: has anyone with more than 2 rep been hacked?
I had been hacked in a similar way. Support took a while but they helped me recover my account.
Posted September 01, 2015
Exactly, that's what I think he's doing. When he first hacked my account, I couldn't access my account through the website, as the password was different, but I opened Galaxy and just like that, I was logged in and able to use my library, but couldn't change my email or password because I didn't know the new password this guy set. Only when the support team helped me, I could get a new password.

So this is exactly what is happening now but in reverse, although I changed the password, since he once logged in, Galaxy will open even if I change the password. Thus, he can access my library, but not change the pass again.
Posted September 01, 2015
avatar
Sachys: Well, you could always use the secret password: "Ding-a-dang-a-dong my danga-langa-ding-dong!"
Oooh boy. No.

"Ding a ding-dang, my dang-a-long ling-long"
Posted September 01, 2015
avatar
darthspudius: has anyone with more than 2 rep been hacked?
avatar
Luisfius: I had been hacked in a similar way. Support took a while but they helped me recover my account.
That is not good. :|
Posted September 01, 2015
avatar
Sachys: Well, you could always use the secret password: "Ding-a-dang-a-dong my danga-langa-ding-dong!"
avatar
yogsloth: Oooh boy. No.

"Ding a ding-dang, my dang-a-long ling-long"
EXACTLY!!!

JESUS BUILT MY HOTROD!!!

*does the secretly secret secret-handshake dance
Posted September 01, 2015
Exactly, not good at all, especially since it's been a week since their last email which only said

"Please change you e-mail for a while, this should help."

and they haven't answered any of the 2 following emails I sent, I even opened a new ticket (I thought that maybe the first one was tagged as "solved" by mistake) and still no answer... It's been already 2 weeks since this guy got into my account and it feels like I won't get any help from the support team... So I don't know if there is a way to "summon" someone from the staff so they can communicate with me through this thread or something
Posted September 01, 2015
avatar
SolrakSG: ... It's been already 2 weeks since this guy got into my account and it feels like I won't get any help from the support team... So I don't know if there is a way to "summon" someone from the staff so they can communicate with me through this thread or something
You can try and chat <span class="bold">Firek</span>. It's more than slightly ridiculous that GOG can't or doesn't reset all sessions after you recovered the account.
Posted September 01, 2015
avatar
SolrakSG: ... It's been already 2 weeks since this guy got into my account and it feels like I won't get any help from the support team... So I don't know if there is a way to "summon" someone from the staff so they can communicate with me through this thread or something
avatar
Gydion: You can try and chat <span class="bold">Firek</span>. It's more than slightly ridiculous that GOG can't or doesn't reset all sessions after you recovered the account.
Thank you! Done! I can't believe I'm about to solve this! Hope Firek can help me, cause I was starting to get a bit desperate haha!

And yeah, I guess it should be super easy for them to reset all sessions, so lets hope this trouble ends soon! ;)
Post edited September 01, 2015 by SolrakSG
Posted September 01, 2015
Poor russian cracker, of all the accounts, he had to crack SolrakSG's

s/he must have been very disappointed with the lack of games in your account :P

just kidding

Always scan your system for trojans / keyloggers before you shutdown and after you boot up, it only takes five minutes [with malwarebytes for example].

all the best
Post edited September 01, 2015 by Cavenagh
Posted September 01, 2015
one question though - how do you know you have been hacked?
(suddenly I become paranoid someone might already hacked my account without me realizing it)
Posted September 01, 2015
The trick to sufficient security is to make it hard enough for would-be attackers that the effort vs reward ratio is not worth it. I find it's a great rule of thumb to remember.

Real hackers compromise entire web sites or at least target very wealthy individuals for a lot of money.

Nobody will invest significant amounts of time "hacking" individual GOG accounts. It's just not valuable enough.

If they broke into your account, it's because you made it ridiculously easy for them to do so. I recommend you review your habits and try to guess where you got complacent.

For example, one of my friends kept getting his emails hacked. He'd change it every year or so. I found his claim that web mails are extremely easy to break into dubious, because I got mine for a very very long time.

Finally, I decided to fish a little bit while we were waiting at the restaurant and asked him questions about his habits.

Turned out he used the same password everywhere so essentially, he was giving away any website he registered to his email account and the password to login to it!

95%+ of security is not arcane arts, it's caution and common sense.
Post edited September 01, 2015 by Magnitus
Posted September 01, 2015
avatar
Jinxtah: Well that's a bit worrying if that auto login with no credentials required thing is accurate. That means he can just use your account endlessly, and not to forget abuse your credit card info to just buy games through the client (assuming that's possible with stored CC info).
GOG doesn't store CC information.
Posted September 01, 2015
I'm waiting for the new computers that are advertised with facial recognition locks rather than passwords and wondering how many people will be flashing or mooning their computers to access them.
Post edited September 01, 2015 by chadjenofsky
Posted September 01, 2015
Something to consider: It's entirely possibly that the poor sod using your account is not actually hacker, but someone who purchased your account at some shady website, not realizing that they are doing anything illegal. "Hackers" ( or whatever you want to call them ) get hold of user login details, and then sell them to others to make a profit. Seems especially likely if you have hot new releases such as Witcher 3 on your account, and it's really the only profitable reason why hackers would mess with the accounts of legitimate users. If they just wanted to play the games, they could get them elsewhere, especially since they are all DRM-free.

It's basically a similar problem as those websites re-selling "region-discounted" GOG game keys, or game keys bought with stolen credit cards.

Also: Another reason not to use Galaxy, since the hacked accounts always(?) seem to be Galaxy users.
Post edited September 01, 2015 by CharlesGrey
Posted September 01, 2015
avatar
SolrakSG: Hi,

Since the 18th of August, a hacker got into my account (somehow guessed my password) and has been using it ever since (over 50 hours of gameplay in The Witcher 3 already). I contacted GOG support and they helped me to get a new password so I could access my account again and change the password.

Unfortunately, GOG Galaxy seems to have some kind of autologin, it logs in as soon as you open Galaxy without asking for your email and password (Even though it was changed!). For that reason, I am the only one who knows my password, so the hacker cannot change it again, but he is STILL ABLE TO ENTER Galaxy and access my library.

I want to get rid of this hacker, and get back my private account, so that only I can play the games I paid for. So my question is: Is there any way to force him to logout from my account in GOG Galaxy so that he is required to enter the password when he opens Galaxy the next time? I guess he will still be able to play The Witcher 3 offline, but at least we won't be able to steal any other games from me.

Thank you!
Hello
I want to tell you something I think I know who has hacked into your account
this is the same fiend that has been downrepping everyone
I have an Idea Logout of galaxy
Log back in
and type in your New password it just may work
A friend of Mine said that someone here is a programmer and a hacker who hacks peoples accounts
you said they are Russian?
Did you buy Terraria at any stage?
because they have been playing that too I've noticed
This person Likes Playing with peoples accounts also
you Need an IP blocker tool
download.cnet.com/Advanced-IP-Scanner/3000-18508_4-10115592.html
Look up all the Major Russian IP's and BLOCK them ALL of them if You have to!
Here
nirsoft.net/countryip/ru.html
Pages:
1
2
3
4
This is my favourite topic
Community
General discussionMy account has been hacked(50 posts)(50 posts)
(50 posts)