It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Community
General discussionMail code vérification a 2 etapes(6 posts)(6 posts)
(6 posts)
Pages:
1
This is my favourite topic
Posted December 30, 2020
Bonjour a tous,

Je cherche désespérément un solution depuis hier, sur mon compte principal GOG impossible de recevoir le mail de vérification a 2 étapes ( boite mail free) j'ai tous les mail GOG en adresse vérifié mais rien a faire et mes mails au SAV reste sans réponse. Avez vous déjà rencontré ce problème? a savoir que j'ai du créée un compte juste pour venir poser ma question et qu'avec ce compte aucun probleme.

Merci par avance
Posted December 31, 2020
avatar
weavysertv: Bonjour a tous,

Je cherche désespérément un solution depuis hier, sur mon compte principal GOG impossible de recevoir le mail de vérification a 2 étapes ( boite mail free) j'ai tous les mail GOG en adresse vérifié mais rien a faire et mes mails au SAV reste sans réponse. Avez vous déjà rencontré ce problème? a savoir que j'ai du créée un compte juste pour venir poser ma question et qu'avec ce compte aucun probleme.

Merci par avance
Check the spam filer in your email account.
Posted January 01, 2021
avatar
weavysertv: Bonjour a tous,

Je cherche désespérément un solution depuis hier, sur mon compte principal GOG impossible de recevoir le mail de vérification a 2 étapes ( boite mail free) j'ai tous les mail GOG en adresse vérifié mais rien a faire et mes mails au SAV reste sans réponse. Avez vous déjà rencontré ce problème? a savoir que j'ai du créée un compte juste pour venir poser ma question et qu'avec ce compte aucun probleme.

Merci par avance
Vérifiez le filtre anti-spam de votre compte de messagerie.
Posted January 02, 2021
Hello,
Same issue here. Me too with a @free.fr email account.

I receive the gog emails or mails like "congratulations for acquiring CP2077" but I do not receive the verification code.
Highly frustrating.

Checked the spam filters, went in webmail and client mail, nothing. I even formally whitelisted the gog emails. Still received nothing.

Can't change the email in the account, or disable the 2 step login, since it needs... a verification code. So, so frustrating.

Any tips?
I opened a support ticket but with the new year's eve weekend I think I am pretty much boned.
Posted January 03, 2021
avatar
Tyermalin: […] Any tips?
I opened a support ticket but with the new year's eve weekend I think I am pretty much boned.
The only other available option you might exercise is to escalate your query by alerting a moderator on the forum. Look for an account with a cyan identity (affectionately known on the forum as a "Blue") and advise them of your open trouble ticket. They have always been very prompt and polite when I have made enquiries.

HTH
Posted January 04, 2021
avatar
Tyermalin: […] Any tips?
I opened a support ticket but with the new year's eve weekend I think I am pretty much boned.
avatar
scientiae: The only other available option you might exercise is to escalate your query by alerting a moderator on the forum. Look for an account with a cyan identity (affectionately known on the forum as a "Blue") and advise them of your open trouble ticket. They have always been very prompt and polite when I have made enquiries.

HTH
Thanks, I will try.

The issue is still ongoing, and no word from GOG yet.
Pages:
1
This is my favourite topic
Community
General discussionMail code vérification a 2 etapes(6 posts)(6 posts)
(6 posts)