Posted May 29, 2013
shmerl: OK, so you agree that for recent games GOG gets reports on bugs from GOG customers, and directs them to the developers. That's exactly what Humble Bundle does as well. I don't see any difference in context of Linux or Windows in this regard. Or you are saying that GOG also asks for sources from these developers to help debug these issues?
Not source codes. But while the developer is working on a fix, GOG is also trying to get it working. And usually, they prefer to have it working before releasing it, so if it's a compatibility option that the developer didn't foresee, the customer can (hopefully) play while the developer is fixing it. Think of it as a "Until gamepad support is added to the game, you should be able to use Joy2Key to control it successfully. Here is a profile we succesfully used to play it. Once the developer updates the game, will upload the patch as soon as we can."