It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
high rated
avatar
adaliabooks: You've clearly never seen me make pizza ;)

Yes it does... I'm hoping so too, I haven't noticed any difference, it's always been reasonably quick.
But I have a feeling the motherboard may be the more likely culprit. It's not too old, and it's a Dell so hopefully a replacement shouldn't be that big a problem. Might still be quite expensive though, last time I needed a motherboard replaced it was about £100 - £150...

Yeah, I could probably check it in my girlfriend's laptop just to see (but to be honest I'm more of a software than hardware kind of guy and I worry about taking apart anything that still works just in case I break it XD)
I've not, and after your comment, I think I don't want to either. ;-P

Sorry, by slower to boot I meant if you had noticed it sitting on the post screen long-ish, or longer than usual; that's a common sign that the CMOS battery is dying and needs to be replaced.

As for checking the HDD - be bold! Swapping HDDs is one of the simplest things. Just remember to be gentle when pushing it in... hmm... that sounds awkward, should probably stop following the current mafia game.
avatar
HypersomniacLive: I've not, and after your comment, I think I don't want to either. ;-P

Sorry, by slower to boot I meant if you had noticed it sitting on the post screen long-ish, or longer than usual; that's a common sign that the CMOS battery is dying and needs to be replaced.

As for checking the HDD - be bold! Swapping HDDs is one of the simplest things. Just remember to be gentle when pushing it in... hmm... that sounds awkward, should probably stop following the current mafia game.
No, nothing like that. It's been fine.

I can't even see where the HDD comes out in the other laptop... If it was desperate I would try it but I'm hoping it'll get fixed today or tomorrow if it's not too serious or expensive, and I've got most of my data backed up on the external HDD so if I needed to get anything I could.
One of my PCs failed to boot and I heard the HD trying to spin up a few times. Turns out the PSU was bad.

It can be hard to fix in a laptop...
avatar
adaliabooks: I'll try the power button thing but I'll leave the rest to people who know better as I'm taking it somewhere to get looked at..
I wish it was as easy as bclak and smoking : D Usually it's not that obvious, even with service guide..
And that is a very good answer, you should know best how far you can go. As HypersomniacLive said, it might be CMOS battery. Don't forget to let us know how it goes, we're keeping our fingers crossed for you : )
avatar
mike_cesara: I wish it was as easy as bclak and smoking : D Usually it's not that obvious, even with service guide..
And that is a very good answer, you should know best how far you can go. As HypersomniacLive said, it might be CMOS battery. Don't forget to let us know how it goes, we're keeping our fingers crossed for you : )
Always hope for an easy and obvious answer ;)

I've taken it in somewhere, we were a bit late getting into town so he said it would probably be tomorrow. Just got to look at some prices so when they phone with the cost of fixing whatever it was I can decide whether it's worth it or just salvage the HDD and get a new one... I imagine repair is going to be cheaper but you never know...

I'll keeo you informed :)
avatar
adaliabooks: I think I found the ram, but it wouldn't come out and I didn't want to force it incase it was something else that wasn't meant to come out.
To remove RAM modules, there is never any force required. Quite the opposite, once you gently push the metal latches on both sides of one module a little to the side, the module should pop up and you should be able to simply pull it out without any force. Before doing something like that (actually anything involving handling electronic parts) you should touch some grounded metal object like a radiator to remove any static charge from your body that could otherwise easily damage components.
avatar
jpilot: To remove RAM modules, there is never any force required. Quite the opposite, once you gently push the metal latches on both sides of one module a little to the side, the module should pop up and you should be able to simply pull it out without any force. Before doing something like that (actually anything involving handling electronic parts) you should touch some grounded metal object like a radiator to remove any static charge from your body that could otherwise easily damage components.
Ah, I wasn't really sure if they were latches or not so didn't want to force them. I'll know for next time.
I'm always extra careful if I do anything to ground myself as I do tend to wear synthetic fibre clothes which generate a lot of static sometimes.
avatar
jpilot: To remove RAM modules, there is never any force required. Quite the opposite, once you gently push the metal latches on both sides of one module a little to the side, the module should pop up and you should be able to simply pull it out without any force. Before doing something like that (actually anything involving handling electronic parts) you should touch some grounded metal object like a radiator to remove any static charge from your body that could otherwise easily damage components.
System can POST without RAM, it just starts to beep.
avatar
adaliabooks: Ah, I wasn't really sure if they were latches or not so didn't want to force them. I'll know for next time.
I'm always extra careful if I do anything to ground myself as I do tend to wear synthetic fibre clothes which generate a lot of static sometimes.
Just wear no sweatshirts, be barefoot if possible and touch a grounded wiring in wall outlet. The PSU is quite possible. Also possible - fried or powered off GPU (not GPU memory, but chip itself - or any fuse leading to it).
Post edited April 13, 2016 by Lin545
Some ram slots have catches on them others need to have the ram flip up to remove it.

Now you can join the club for those of us with departed laptops.
My one died of what I think was overheating. When I took it apart,which was time consuming, the fan vents were fuzzed up with stuff.
I've still got all it's bits so I think i can get the monitor working if I get the right controller for it and a power source for use with maybe a mini motherboard.The batteries were ok but I'm not sure how I can put them to use.
avatar
adaliabooks: Yeah, I could probably check it in my girlfriend's laptop just to see (but to be honest I'm more of a software than hardware kind of guy and I worry about taking apart anything that still works just in case I break it XD)
Keep in mind that Dell has factory-level disassembly guides. Go to their Support page, plug in your Service Tag, go to Manuals, and download the Service Manual. If you can work a small screwdriver and follow instructions, you can take apart and reassemble your laptop with this manual.

Hopefully it won't come to that, but at least you have this resource available.
avatar
adaliabooks: Thank you for the detailed post. I don't think it's (just) the screen as plugging a monitor in did nothing, and it's not making the right noises to suggest a normal start up. If the screen is at fault as well I'll let a professional sort it as I don't have the right tools...
You are welcome. I hope you can fix it soon :)
high rated
avatar
adaliabooks: [...]

I'll keeo you informed :)
*checks definition of "keeo", comes up empty handed*


Any news?
high rated
avatar
adaliabooks: [...]

I'll keeo you informed :)
avatar
HypersomniacLive: *checks definition of "keeo", comes up empty handed*

Any news?
Not yet :/
Just going to ring the place now and see what's going on as I'd expected to hear something by now (they need to call me and tell me what the problem is and how much it will cost to fix still...)

Also keeo is like keep but typed on a phone keyboard :P
avatar
HypersomniacLive: *checks definition of "keeo", comes up empty handed*

Any news?
avatar
adaliabooks: Not yet :/
Just going to ring the place now and see what's going on as I'd expected to hear something by now (they need to call me and tell me what the problem is and how much it will cost to fix still...)

Also keeo is like keep but typed on a phone keyboard :P
Does the white screen come up often? And if you plug it to an external monitor do you get a white screen there too? If the ram is good, then this could very well be a dying GPU issue, which in such a case it may be solved by reflowing the chip on the mainboard.

In the PC repair shop where I work we get a lot of laptops with very similar issues and most of the time a reflow fixes it, although the chances of success aren't always guaranteed, in some cases we had to do it twice and in others it's a total loss.

First thing I'd try is to see if the external monitor outputs anything and I'd proceed from there.
Post edited April 14, 2016 by Ganni1987
avatar
Ganni1987: Does the white screen come up often? And if you plug it to an external monitor do you get a white screen there too? If the ram is good, then this could very well be a dying GPU issue, which in such a case it may be solved by reflowing the chip on the mainboard.

In the PC repair shop where I work we get a lot of laptops with very similar issues and most of the time a reflow fixes it, although the chances of success aren't always guaranteed, in some cases we had to do it twice and in others it's a total loss.

First thing I'd try is to see if the external monitor outputs anything and I'd proceed from there.
It was the first time I'd gotten just a blank white screen (and it was only when it originally crashed).

I plugged an external monitor in but it just said no signal..