Posted January 29, 2023
Magnitus: It depends. For me, in one recent case, addressing the devs directly resolved the issue.
I don't believe support has the direct means to fix such things. I think at best, they just relay the request to someone else (probably the game devs I'm guessing).
And you think the devs read the forum? I don't believe support has the direct means to fix such things. I think at best, they just relay the request to someone else (probably the game devs I'm guessing).
I'm a dev (in a diferent company obviously) and I don't touch anything which didn't go through support's hands first.
That's what they are here for.